Sofa & chair where delivered 30 minutes earlier than was stated in the email. The men were professional and friendly. There were no issues putting the items together. Great experience. The sofa & c... See more
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Service on purchase was ok, needed to find someone despite having spent 10 minutes looking about the shop. Deliver service was excellent. The guys were friendly and helpful making sure furniture was w... See more
Company replied
We were kept informed every step of the way on how long our new suite would take and then what date and time it was going to be delivered. The two young men were very pleasant, respectful and profess... See more
Sean and Paul delivered our new suite yesterday and were excellent. They were very polite, checked the route to our living room prior to starting unpacking the suite and worked quickly to complete th... See more
Company replied
Company details
About poltronesofà - South Shields
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Crossgate, 0, NE33 5QX, South Shields, Tyne and Wear,, United Kingdom
- 0191 731 3300
4.7
Excellent
731 reviews
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G Plan
I’m glad I’ve choose the G Plan Stratford. Three seatee. I would recommend very comfortable. The delivery drivers were very helpful.
June 8, 2024
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Danielle at south shields was amazing…
Danielle at south shields was amazing helping with advice I needed to choose what best fitted to me
June 12, 2024
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
SCS SOUTH SHIELDS - amazing store and staff!
We visited the SCS store in South Shields to purchase furniture we’d found on their website. We had made an online appointment and were met by Danielle.
Danielle was amazing. She went above and beyond to show us the different fabrics, colours and fillings that we could get for our chosen furniture. She was very knowledgable and gave us prices for different options and went through all the finance options too. We honestly could not fault her in any way. She was patient with our questions, and was happy, helpful and courteous throughout our visit. We made a purchase and are now awaiting delivery information.
Thank you SCS for helping us finally get our dream furniture and, especially, thank you Danielle for making our visit perfect. You are an asset to SCS. I wouldn’t hesitate to return to this store for future purchases and will definitely recommend you to family and friends in future!
June 1, 2024
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Quick and easy and plenty of help
Bought in South Shields branch. Julie was very helpful and full of knowledge in helping with our choice, made it easier and sorted everything what we required, Thanks.
June 10, 2024
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Helpful
Staff were very helpful showing us sofas that might be better for us didn't feel like we were rushed into buying any.
June 2, 2024
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The delivery guys were polite &…
The delivery guys, mick & jake, were polite & professional.
June 6, 2024
Unprompted review
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
My replacement settees were delivered…
My replacement settees were delivered on time by Sean abd Kai who were very polite abd helpful abd took great care, thanks to both of them.
May 30, 2024
Unprompted review
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
From first going into the shop your…
From first going into the shop your salesman John came across as very friendly and knowledgeable and was not pushy at all.
When we explained what products we wanted he went out of his way to get us the best package for our needs. We would have no hesitation in recommending John and your store for service and quality.
May 16, 2024
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Bobby and Kai delivered my sofa on the…
Bobby and Kai delivered my sofa on the 21st they were polite and professional no damage was caused
May 21, 2024
Unprompted review
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
really good staff and very helpful
May 19, 2024
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Didn't feel rushed and the staff…
Didn't feel rushed and the staff answered all our questions.
May 18, 2024
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The lads were on time and left no…
The lads were on time and left no damage.
May 7, 2024
Unprompted review
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
First Class Delivery Service by the two…
First Class Delivery Service by the two gentleman who delivered our furniture.Nothing was any trouble.Customer Service skills second to none. Thank you to you both from Gibson Removals.
May 4, 2024
Unprompted review
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Seamless Instalation
The delivery guys, Bobby & Kai were very professional, installation looks perfect, no hassle and very polite and friendly.
April 30, 2024
Unprompted review
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very friendly and helpful
April 29, 2024
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent stress free delivery today
Sofa delivered today, I was contacted with approx time of delivery yesterday, then received text today, to confirm narrower one hour time slot, plus tracking advice to keep up to date. Paul and Sean were my delivery drivers, very friendly, worked very professionally, bringing the sofa into my living room, removing plastic covering and fitting caps to make sliding easier. All done in about 10 minutes, no stress, no fuss
April 26, 2024
Unprompted review
Reply from poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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