Lovely welcome by Rachel when l recently visited the Stafford Store with my granddaughter. There were lots of bargains to be had in the Bank Holiday Sale. It was great trying out the various sofas and didn't feel rushed when l found one which suited me. Rachel was so knowledgeable about the furniture on offer. Such a great service and looking forward to receiving my new sofa within two weeks.

Polite friendly delivery men

The store Manager and Carol who served us helped choose the right chair for us without pressuring to purchase.

The staff were extremely friendly and helpful. They introduced themselves straight away but left us to browse before asking if they could help.

The chair we purchased was perfect for what we wanted and we look forward to it being delivered. The only reason it's not 5 stars is because of the delivery cost, I think around £130 is too high to deliver one chair about 7 miles away.

Welcome from Rachael at Stafford store was appreciated and allowed us to browse without any pressure to buy. She completed our transaction to buy and gave us time to ask questions in a friendly manner. Post buying she contacted us with all appropiate information as she said she would do.

Visited the store in Stafford. Rachael looked after us very well and was very knowledgeable and kind. She gave us all the information we needed to purchase our new sofa. Thank you!

Staff were excellent. Very knowledgeable. Just what we were looking for

Great experience at The Stafford store. Daz helped us choose the right sofa fo our needs. Explained all the different fabrics and the pros and cons of each for what we needed it for. He kept us informed throughout the process and worked around the limitations for delivery. Thoroughly decent chap and will visit again when we replace our other sofas.

Great product at a good price.
Delivery was prompt, efficient, respectful of my home.
Very good communication before delivery

Carole the sales advisor was very helpful and explained fully the terms and conditions of our purchase. Promised a call a few hours later which we duly received.
Can't fault Poltronesofa at Stafford

Very professional and helpful as well as being on time excellent service

Bought my sofas from here 2 weeks ago. They have been delivered today. Excellent service in the shop, and the same from 2 friendly experienced delivery personnel. Very punctual. Delighted with my purchase, would not hesitate to recommend. Thank you all x

Was contacted by the delivery persons and was given a time, for the delivery. They were very punctual and I can only say that they gave an excellent service. The two men were efficient and very friendly,
Although we had to wait quite a long time for the furniture, we are very pleased with it.

Marcus and phil were great they brought everything and set it up and was chatty and cheerful very nice experience

Josh & Tom were polite, friendly & efficient. Delivery was in the predicted hour.

Great service from Anthony, I would definitely recommend buying a sofa from here. I was just left to browse on my own with no pressure at all. I know where to go if I need another sofa in the future.

Delivery men were pleasant and helpful. Delivered with care

Actually just popped in as walking by en-route to B&Q. Although planning to replace our sofas we were not considering this store.
Found the perfect suite straightaway at an excellent price.Staff were very helpful without being over-bearing I was offered a drink whilst waiting for my partner to arrive to have a look at my choice. Payment options available including interest free.
Staff member Carole rang us later as promised to arrange delivery
All in all a positive experience.

Carole was excellent .gave sound advise and recommendation ,as it's an outlet store now if you find something you want you really need to buy asap !
Also as promised Carole gave my lovely nearly new leather sofas a good clean before they were delivered .(They weren't dirty just had a slight mark on the back seam Carole said it would clean up .and it was gone when delivered )
Delivery guys were excellent
I wasn't in when they came but was told how good they were plus a phone call to check pre delivery was a life saver

Carole was really friendly and helpful, taking time and trouble to make sure we got just what we wanted. Very happy with both the quality and price of the sofa we bought.