Excellent service from scs, a special mention to Steve and Paul for their delivery expertise and efforts to get the sofa in an tight area. Definitely recommend you measure your space prior to purchasi... See more
Location
Switch locationUnit 4 Hough Retail Park, Lichfield Road, ST17 4PW Stafford, Staffordshire,, GB
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See what reviewers are saying
Great experience at The Stafford store. Daz helped us choose the right sofa fo our needs. Explained all the different fabrics and the pros and cons of each for what we needed it for. He kept us inform... See more
The staff were extremely friendly and helpful. They introduced themselves straight away but left us to browse before asking if they could help. The chair we purchased was perfect for what we wa... See more
Lovely welcome by Rachel when l recently visited the Stafford Store with my granddaughter. There were lots of bargains to be had in the Bank Holiday Sale. It was great trying out the various sofas and... See more
Company details
About poltronesofà - Stafford
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Unit 4 Hough Retail Park, Lichfield Road, ST17 4PW, Stafford, Staffordshire,, United Kingdom
- 01785 221870
4.8
Excellent
764 reviews
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Angie in the Stafford store was very…
Angie in the Stafford store was very helpful and friendly. Answered all my questions and the whole process was very painless. Steve and Damianos on the delivery team were also excellent. Arrived on time, built the sofas quickly and cleared all the packaging away.
August 30, 2024
Unprompted review
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We walked into SCS Stafford and was…
We walked into SCS Stafford and was greeted by Carole who asked if she could help. We explained what we were looking for. Carole then explained the sale items and the wait times for each sofa. She then shown us all around the showroom no pressure on us at all, we then went back down stairs sat down and chatted, then Mark came in and did us a cup of coffee eventually between the four of us we decided what we wanted and they did us a great deal. Carole made us so comfortable & Mark made great coffee. Thank you so much for all your help. A pleasure shopping with SCS Stafford and again thanks Carole.
August 28, 2024
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Helpful staff
We visited the Stafford branch and were greeted by the lovely Carole.All of the staff were very pleasant and helpful and nothing was too much trouble for any of the staff and Carole answered all of my questions and queries and helped me understand everything I was purchasing making me feel at ease.We left left the store very happy with our Lazyboy purchase can’t wait for sofa to arrive.
August 21, 2024
Unprompted review
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
ScS Stafford
The Staff at the shop in Stafford were extremely helpful and friendly with a relaxed attitude. They were knowledgeable about the products and discussed with us any questions we had.
August 27, 2024
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Helpful ,friendly staff,who gave us…
Helpful ,friendly staff,who gave us time to browse before choosing and purchasing a settee & chair.looking forward to our delivery.Would not hesitate to recommend this Stafford store to family & friends
August 27, 2024
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The man who helped me was very helpful…
The man who helped me was very helpful giving me all the information i needed to buy the right sofas for me .
August 3, 2024
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Professional Service
Professional, polite and efficient on time delivery service with chairs unpacked and assembled in- situ with original packing removed. Thank you Nick and Steve for a 5* service!
August 16, 2024
Unprompted review
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivered on time and efficiently.
August 16, 2024
Unprompted review
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
A vast choice plus plenty of assistance when asked
Helpful,friendly Professional staff who also gave us lots of information and took us to the sofa etc. which suited my Aunty and her budget. A very pleasant experience as this is a big decision to make for some people .
August 8, 2024
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very good customer service from Carole…
Very good customer service from Carole at your Stafford Store
August 5, 2024
Unprompted review
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Cracking delivery
Carl and Scott delivered our sofa today. They were ace, worked around the issues encountered to get the sofa's in and were super friendly too. Thanks guys
August 2, 2024
Unprompted review
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Superb service and on time 2 very…
Superb service and on time 2 very cheerfull guys v
July 18, 2024
Unprompted review
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service from delivery…
Excellent service from delivery drivers. Very friendly , professional and polite
July 15, 2024
Unprompted review
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service from Store (Stafford)…
Excellent service from Store (Stafford) until Delivery.
Staff in Store very very helpful and knowledgeable, couldn’t do enough to make purchasing as easy as possible (including the Manager).
Updates were given regularly and delivery date was as said. Driver(s) delivered on time, were polite and efficient.
Would recommend SCS
June 17, 2024
Unprompted review
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very good service from Shah at stafford…
Very good service from Shah at stafford Very helpful thank you 😊
July 2, 2024
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Such a lovely understanding lady really…
Such a lovely understanding lady really felt comfortable
She was so kind and understanding when I told her my story on getting a new sofa which I really appreciated. Thank you so much
July 1, 2024
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
It's a big thing to go and buy a sofa
It's a big thing to go and buy a sofa . I had quite the experience checking and then landing on a product. Carole (spelling please) was most helpful ,polite not pressing. Want a sofa?go see these people. !!
July 7, 2024
Unprompted review
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great choice of furniture
Great choice of furniture. Sales staff knowledgable, friendly and not pushy. We didn’t feel rushed even though it was near closing time.
June 29, 2024
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Received our settee's today !st July 2024
Received our settee's today !st July.Very early and very quick but with a lot of care.
Mr Cooling and myself are very pleased.
July 1, 2024
Unprompted review
Reply from poltronesofà - Stafford
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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