Very experienced and highly professional crew. Took great care when entering property to ensure no damage to either house or furniture.
Offered sound advice on unit operation and safety elements.

Had my delivery today from scs just wanted to say how good your delivery drivers were nothing was to much trouble for them Shaun and Arron were terrific very polite very professional thanks to you both.

From looking around the show room to delivery and set up I am very happy.
The sales person waa friendly, happy and very helpful. The delivery guys were friendly, they were careful, quick and efficient at assembling my new sofas. Very pleased with the service. Tracking was accurate and they came within the delivery slot time.

The guys where very friendly and customer focused. Polite and happy, informed before arrival and when they arrive. I wish both of them a merry Christmas.
SCS in the shop were lovely too, helpful all round .

Friendly delivery drivers furniture unpacked assembled and packaging removed
However I have not received my furniture care pack.

The two blokes delivering the furniture were great and when they couldn't fit it through the front door they were happy to go round the back. Their lack of English meant conversation was restricted so might be a handicap for older or hard of hearing customers. They also needed to borrow an extension bit for their drill to be able to secure the feet on the foot rest.

After the panic text about payment in full was sorted out,the crew who delivered the sofa where fantastic credit to them for the work they did in such a tight schedule , very happy with all of the communication with delivery time to…

Got our new sofa delivered today. Am very pleased with it looks lovely.
It was easy to order from the shop, I was contacted with a delivery time and date and then was given precise delivery details early in the morning. The delivery guys were friendly and efficient. A good experience.

On time. Told me when arriving. Respectful of property. Assembled furniture correctly. Left house and unpacking area clean and tidy when left. Both guys very pleasant to talk to.

The ScS delivery team, Arek & Neville, we're absolutely great. They took care when entering the property with the sofa sections, and answered all my questions concerning checking the sofas etc. I received a call from Arek about 30 minutes before their arrival, saying we were next on the list. All pieces looked to be completely undamaged during their transit and they look great in situ. Very pleased with the overall service received from both the Swindon ScS shop staff and the delivery team. Thanks!

Amazing delivery drivers!
Marcin and Arek were our delivery drivers and I could not fault them. They truly went above and beyond to get my sofa into the house, and we're patient enough to wait whilst the kitchen window and tap were removed so it could be posted through the gap! 10/10 service

Sofas delivered. The crew did an excellent job. The only thing I was surprised about was receiving an email the afternoon before to advise that the sofas would be delivered from 7am the next morning, with no other prior notice.

The whole experience was abysmal.
Order mix up.
Delayed delivery - by 3-4 months.
Poor customer service.
Have now demanded a collect and refund - which luckily they haven't quibbled with - or it would have been Ombudsman time.
DO NOT BUY FROM THEM.. EVER.

Excellent service at Swindon branch. Special mention for Dan who handled a few changes to the order with patience. Great communication re delivery and delivered with care on the date that they said they would.

As quoted by a lot or other people, trying to deal with customer service is awful. On the other hand, the staff in store and the delivery guys more than make up for it, they were great.

I was able to track the delivery progress from early in the morning and I also received a phone call when the driver was on his way.
Aaron and Shaun got the furniture in carefully even though the gap was narrow and the furniture heavy and it was the hottest day of the year!
They assembled it and made sure it was working and in place.
A professional job throughout.

Nice friendly guys communicated with me from the start and did were extremely helpful

Very good service and delivery guys careful and polite.

Great service and advice in Swindon store. Also great service from the delivery crew. Kept us updated on arrival time, delivered the sofa and chairs with a smile and took all waste packaging with them. A very hot day also and these guys work so hard. Well done.