VCR - Vehicle Crash Repairs Reviews 132

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

After a significant repair that kept my car in the workshop for around four months, I couldn’t be happier with the service I received. While the repair took longer than expected due to company app... See more

Rated 5 out of 5 stars

Christian and Dann really made it easy for me provide a great service, definitely will recommend VCR please see Christian and dann. Special thanks to Andy at the workshop for a great repairs.

Rated 5 out of 5 stars

Repair reference - AAS563852 Great experience from start to finish. Repaired my car to a very high standard. Christian was very helpful, phoned me on the day before my car was due to go in to... See more

Rated 5 out of 5 stars

2 months after having my e class merc back from being repaired after some idiot took the side out another person scraped the corner of the front bumper. took it toScratch & Scuff ant they turned it r... See more

Company details

  1. Vehicles & Transportation

Written by the company

VCR - Vehicle Crash Repairs is fast becoming Milton Keynes Premier " Same Day" Bodywork Refurbishment and Alloy Wheel Refurbishment company . The company is a interdependently run business built on the principles of providing a quality finish and providing reliable service at a more competitive price then standard body shops . Over the last 5 years since the company was started we aim to provide a service to our customers that can save them hundreds of pounds on tradition repair methods . We aim to carry out the majority of our jobs in a single working day making it the most competitively priced and convenient way of having your cars bodywork and Wheels repaired. We have invested heavily in the correct Materials and apparatus to provide the highest quality of repairs are carried out by our trained technicians . Vehicle Crash Repairs also offer a mobile car body repair and alloy wheel refurbishment service offering customers the convenience of the vehicle repairs being completed at home or at the workplace. Our ultimate aim is to provide customers throughout Buckinghamshire with a convenient, Same day service that leaves them overwhelmed with the results, whilst remaining significantly cheaper than traditional bodyshops. To request further information about the business or for written client testimonials please contact Vehicle Crash Repairs today or check out our customer feedback on our Facebook page . We can help restore the paintwork, bodywork, alloy wheels and much more of your vehicle near to their original state. Essentially we offer the following services: > Bumper Scuffs > Scratches and Small Dents > All paintwork Repairs > Small Crash Repairs > Custom Bodywork > Smart Repairs > Vandal Key Scratch Removals > Paintless Dent Removals > Full Resprays > Paint Restore & Protection > Detailing & Machine Polishing > Commercial Vehicle Repairs > Alloy Wheels Repair/Refurb > Detailing & Machine Polishing We offer FREE estimates within our service area and a 'hassle free' service so there really is no reason why you shouldn't contact Vehicle Crash Repairs today to restore your vehicle to it's former glory. Please feel free to contact us regarding any enquiry regarding your vehicle if we cant help you out we will point you in the right direction !!!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

132 reviews

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Rated 5 out of 5 stars

Took the wife's Evoque to Scuff N…

Took the wife's Evoque to Scuff N Scratch after I had dented the drivers side door on a bollard at Tescos. Courtesy car, 24 hour turn around, beautiful job done, staff were friendly and efficient. Spot on!

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great rust removal and re-spray

Really easy to deal with. Kept to the original quote we had which was from several months ago. Paint work looks great and touched up extra scratches we had not mentioned too. Would definitely recommend!

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

Superb!

I had a couple of bumper scuffs on my Kia Picanto from parking incidents that needed some attention. The team were really helpful and not only fixed the bumper scuffs, but picked up on another issue that needed work too. My car looks absolutely beautiful now - good as new! So impressed with the work, and finished quicker than expected too. Thank you!

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing job

Amazing job, well done!!
My Mini Countryman was hit in a car park which caused some damage on the bonnet near the light. Mini originally took a look & said it couldn’t be repaired due to a double layer & insisted I needed a new bonnet!!! Scruff & Scratch were recommend so I thought I’d give them a try. Richard took a quick look & immediately told me they could repair it & quoted me a good price. My car was booked in within a few days & I was offered a courtesy car without having to ask. After 2 days my car was ready & the repair has exceeded my expectations. Absolutely brilliant job, no sign of any damage at all. Thank you so much. Rosie

July 8, 2020
Unprompted review
Rated 1 out of 5 stars

Used this company (cowboys) in the…

Used this company (cowboys) in the past, genuinely shocking quick slap dash paint work, not made to last. Had brake calipers painted and a wheel refurb. Only half the calipers were painted thinking I wouldn't notice. Wheels only face painted and now flaking off, bearing in mind I regularly wash and take good care of my cars this shows bad quality workmanship. They also left damage on the car thinking I wouldn't notice, then withheld my keys until I paid. Which I wouldn't do until they fixed the damage they caused. THIS IS NOT A 'PROPER' BODYSHOP, just quick 'smart repairs' that last months rather than years...DO NOT USE

April 21, 2020
Unprompted review
VCR - Vehicle Crash Repairs logo

Reply from VCR - Vehicle Crash Repairs

Hi John Smith. We haven’t repaired any brake callipers in over 4 years, nor have we refurbished wheels in-house for the last 3 years and we haven’t offered wheels as a service at all this year so I don’t believe you have the correct body shop. We have highly skilled and experienced technicians who carry out all vehicle repairs with quality control checks made by management.

Rated 5 out of 5 stars

Damaged mitsubishi colt .

Our mitsubishi colt was struck by a family members van , breaking off the offside wing mirror and severely scraping the front offside door and wing.

Our insurers work with and recommended Pennings in northfield, Milton Keynes who promptly wrote it off to the tune of £3,300.

Took it to scuff n scratch solutions, denbigh Hall in Bletchley, who assessed the repair at £1,700 .Third party insurer's were happy with the repair price and payed it.

Scuff n scratch took the car in repaired and resprayed It,turned it around in four days. Car is as good as new , and unable to see where the damage was, a fantastic team effort and kept informed every step of the way.

Would highly recommend scuff n scratch to anybody.

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

By far the easiest and most pleasant…

By far the easiest and most pleasant experience I have had with a garage. My blue Seat Ateca needed the side panel and bumper repainting and we were fitted in straight away, a free loan car given no quibble, friendly and very responsive service, 2 days work and a sterling job completed on the repaint. As a women it can be daunting going a garage but this was the opposite.

February 15, 2020
Unprompted review
Rated 5 out of 5 stars

Looks like new!

I had a few deep scratches on rear panel extending along rear door. This company was recommended to me and I'm very pleased I took advice. My car (black Leon) was returned to me beautifully shiny and looked like new. I cannot see where the scratches were; briliant paint job! I'll know where to come for any other jobs. Thanks to all at Scuff N Scatch, really great service.

November 22, 2019
Unprompted review
Rated 5 out of 5 stars

Car has had various bits of paintwork…

Car has had various bits of paintwork done and looks brilliant - as all work is guaranteed for 2 years if I have a problem I know they will sort it. Very pleased with how clean and shiny the body works looks don't think it has looked so good since it was first bought. Not awfully impressed with the hire car but it was only for a few days. Being a 'car body work' company you would have thought the hire cars would look perfect - sadly they didn't but as I have said it was only for a few days.thank you once again for all of your hard work.

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

The bonnet of my Nissan Duke (metallic…

The bonnet of my Nissan Duke (metallic Black) needed a respray - small amount of paint chips and overzealous retouching from the previous owner. The respray was completed within 48 hours, and the car looks fabulous! Excellent service from start to finish. Highly recommend this company!!!

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

My Jag hit in the back

I was struck from behind while driving my Jaguar X-Type resulting in damage to the bumper. I took my car to Scuff n Scratch Solutions and it was fixed within 48 hours. The car looked immaculate after being fixed by this company. The staff were helpful and friendly, service first class, thank you!
Michael, Milton Keynes.

November 24, 2018
Unprompted review
Rated 5 out of 5 stars

Damage repair and respray

I have used Scuff N Scratch for two separate insurance claims (not my fault I would add!) and both times the repair has been fantastic. Both repairs required paint work and one required two doors to be replaced and be resprayed. You really cannot tell where the work was done. The work was completed very promptly and I was given a courtesy car which was great.

I would certainly recommend them to anyone and would definitely use them again. Thank you :)

August 2, 2018
Unprompted review
Rated 5 out of 5 stars

A* Service

Recently had my car in with the team at Scuff N Scratch through my insurance company. The service was A* from the beginning to end, somebody stayed behind out of hours for me to drop my car in and supply me with a brand new courtesy car. The work was carried out promptly and to a great standard, I was kept updated throughout the process. I fully recommend Rob and his team.

July 12, 2018
Unprompted review
Rated 5 out of 5 stars

Incredible Motor Magicians!!!

I bought a car with a large amount of scrapes, dents and gouges, along one side, with a few other scratches elsewhere. I found Scuff N Scratch, after hunting around and getting various different quotes, to get it all fixed up.

From the initial inspection with Rob, I could see that they were a very professional organisation, that I could completely trust. I was informed that one panel couldn’t be fixed and would need replacing, but all other panels, bumpers and the doors could be fixed and resprayed. I was told that once they had received the new panel, work could commence and would take 4, possibly 5 days. I would be offered a courtesy car for the duration of the work.

The new panel was paid for in advance and Carly contacted me to inform me that they had received it and to remind me of the date and time of my booking. I took the battered and bruised car in on the Monday morning at 7:30am. I drove off in the courtesy car, safe in the knowledge my car would look better when I picked it up.

3 days later on the Wednesday afternoon, I was contacted to say all work was complete and that the car was being washed, ready for collection. 1 day ahead of schedule!

I am still getting over what awaited me outside their workshop... It looks like a different car! It looks like new! After having 1 panel replaced and sprayed, 2 more panels filled and sprayed, 3 doors filled, sanded and sprayed, my car looks like new! Simply Amazing! The team of fixers and finishers are incredible motor magicians!

I really can’t thank Rob, Carly and the whole SNS Team enough! I’m blown away by the craftsmanship, you really can’t tell that all the damage was there! From start to finish, everything was perfect! I wish I could post the before and after photos on Trustpilot, because what they have achieved in unbelievable!

Rob’s quote was half the price of other quotes that I found, I was kept well informed by Carly throughout and the guys in the workshop can work miracles! I’m a very happy customer and would highly recommend SNS to anyone, with tiny scratches to even massive dents in their car... SNS will get the job done and you will drive away with a big smile on your face, just like I did! :D

July 1, 2018
Unprompted review
Rated 5 out of 5 stars

Went to Scuff N Scratch in MIlton …

Went to Scuff N Scratch in MIlton Keynes for a quote on my alloys for refurb on my Merc E Class. I was greeted by Rob the owner and his office manager. They were very friendly and helpful. They came across as very honest and cares about their customers. I was offered an appointment the next day (Saturday) due to a cancellation. I arrived at 9 Am and was promptly seen to and had a call before 3 PM to say it was all done. He even touch up a few stone chips after my request. Everything was done perfecto. I am very pleased to have such efficient, excellent and friendly service. Thank you so much for all your help Rob. Wish you and your team a Merry Xmas and Prosperous New Year. Highly Recommended +++

December 22, 2017
Unprompted review
Rated 5 out of 5 stars

The perfect bodyshop

I recently had work done through Scuff N Scratch and I was massively impressed with the quality of the finished result. The work was done through insurance and the communication from Rob throughout the whole process was quick and stress free. My car was booked in just 2 days after the insurance quote was approved and considering the amount of damage to my car, the job was completed in just 4 days. Cannot fault Rob and the team at all, would recommend this company to anyone as they really went above and beyond my expectations.

December 6, 2017
Unprompted review

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