Sdmpropertyltd Reviews 107

Working as a Liaison Manager at *SDM Property LTD* in Southampton has become one of the most rewarding parts of my career. Every day, I interact with clients from diverse backgrounds; guiding them through viewings and helping them envision the homes where their futures might unfold. The job is dynamic, personal, and wonderfully challenging. It has made me a more confident, clear-spoken, and observant person. SDM Property promotes a culture where growth feels natural and support is genuine. The company values honesty, open communication, and real connection. Being part of this team has not only improved my skills; it has deepened my sense of purpose and shown me how meaningful it is to help people find a place they can call home.

We’ve been using SDM Property for a long time now, and they currently manage around six of our properties as well as handling everything from office refurbishments to roof repairs and general works on our tenant homes. The service has always been exceptional.

Mark and his team are reliable, professional, and extremely easy to work with. Communication is always clear, pricing is fair, and the quality of workmanship is consistently excellent. Whether it’s a full refurbishment or day-to-day maintenance, they handle every job with the same level of care and efficiency.

It’s rare to find a company you can trust to manage multiple properties and deliver high-quality work across such a wide range of services. SDM Property has become our go-to for everything, and we highly recommend them to anyone looking for dependable property management and refurbishment work.

Booked a viewing for a property and then on the day of the viewing I heard nothing. I sent several messages (which I can see were read) and rang several times. Evidently the property has already been let (since the advert has been removed) but they didn't inform me of this and instead ignored my attempts to contact them, which I think is unprofessional and shows a lack of care for potential customers.

In addition, the phone number on their website appears on Google's caller ID as a guest house. Suspicious.

Not recommended.

DO NOT GO WITH SDM my experience with them is just shocking and unfair everything was fine till I went and seen the room I got they showed me pictures of the room and it looked amazing big bed lods of room now I know it was all Photoshopped i got there the room was tiny and with nothing in it not even a bed so I cudnt even move in when I was told I cud they didn't clean the room and it was unhygienic I waited 2 weeks for a bed to trun up when it did was a single bed old and a drty mattress was unbelievable then after a few nights there I woke up in the middle of the night throwing up because they all so had a huge sewage problem and my room stunk all day every day the smell was so bad after 4 weeks of traying to get hold of anyone at sdm to report it they said they will be sorting it out but they never did and no one came around to even have a look i told the council about the property and they where told to sort it out and clean it but they never did after 2 months I left was so bad then befor I left they only just give me some draws that where old and drty and carryed cockrochs in my room that was it the final straw for me told him hes a terrible landlord and that he shoud do better he even asked me for rent a week befor I got money was a mixed house so the kitchen was just you can't put food in the cupboards the property was that bad let alone cooking something to eat they didn't give me the Internet password that I was paying for i can't cook food so I was paying for things they didn't even give me mark if your reading this your a terrible person kid do better if you wouldn't live like that how can you charge people to stay there thats what a slumlord does you dont cear how people live you just cear about the money you get off people your scum kid

I booked a property the run in southamptom as i live in wales i couldnt make it , mark has responded hope the issues is resolved on Time

I rented a house from SDM and they were nothing short of amazing! Helped me every step of the way and very professional. I felt comfortable and confident with my move from start to finish. Would recommend 100%

Terrible company every time I ring up and they say they will send me over some properties and put me in some viewings they don’t.

In two weeks, I have rung seven times and they have said every time that they were telling me of the properties and then they don’t

Terrible company, do not care about their clients

Terrible Experience with SDM Property

I recently had a disappointing experience with SDM Property. I visited a property based on the provided postcode and contact details. Upon arrival, I called the agent multiple times, but they responded rudely, claiming I was at the wrong location despite being on the same road. After finally finding the house number, I attempted to reach out to the agent again, but there was no response.

The agent's behavior was unprofessional and unacceptable. The entire experience was a waste of time, and I would not recommend SDM Property to anyone. The lack of courtesy and responsiveness is appalling.

This is five start Rated company. Staff is very professional and reply on time and respond within 24 hour. This agency work very professionally and all the team is very competent.

Never been forced to leave a negative review about anyone, but this company has left me no choice but to warn others. They will cheat you out of money if given the chance through empty promises, lying, and being unavailable. After being messed about and constantly trying to chase them up to see our contract, we were told they had everything they needed from us including our deposit of £775. We waited from April, to 1st May - then suddenly a tenant was occupying our room and wouldn’t leave until May 15th LATEST. After May 15th we were told ‘not sure how this has happened but the room is no longer available’ and we wouldn’t be getting our deposit back because they never received it in the first place. When asking for landlord details and PRS you will be ignored. They have no remorse for students being cheated out of £775 left with nowhere to go after night shifts, missing out on work, travelling from London to sign a contract and then being turned away because their ‘WiFi was down’ even though they had our phone numbers and never let us know. They will never initiate contact, you will be forced to chase them up and be met with inconclusive answers such as ‘it’s all up in the air right now’. Completely unprofessional and have caused tears, trust issues and a burden on our parents. This has affected more than just the couple you scammed. Please do not trust! We didn’t get a choice of being put with SDM as our information was transferred over to them without our permission or knowledge as they ‘took over’. It was the worst possible thing to happen to us. They have used a facade of ‘it’s all a big mix up’ and saying there’s nothing they can do about our situation as they ‘don’t have our money’. Even if that was true, they have done NOTHING to support us, investigate where our £775 is, get in contact with us or help in the slightest. Names of those involved in lying, ignoring, giving misleading information and leading us into an almost-depressive situation : Mark, Kelly, Shay. If anyone is considering going with this company, please get in contact with me and I can provide receipts of the service we received. We came down to their office twice, called and messaged them multiple times and were never shown a contract to this day. This is not a spiteful review, it is from a place of helplessness of the situation they have left us in. I urge for anyone that may know how to help to reach out to me. I am not a negative person and it feels horrible to write this review but I’m genuinely lost moving forward and have been ignored, lost so much money, and am now missing £775 needed to find somewhere else to live near my work. I can hardly even see my partner anymore. This situation was devastating to us and they simply do not care! :( please everyone stay away.

SDM Property_ A house you need to have a house in a foreign country

I had a genuinely positive experience with SDM Properties while searching for student accommodation in Southampton. As a student at the University of Southampton, I needed somewhere affordable, clean, and close to campus—and SDM ticked all the boxes.

The property I rented was in excellent condition: well-maintained, clean, and clearly managed with care. It was the kind of place where you could move in and feel at home right away. What impressed me even more was the affordability—finding a good-quality place near the university at a reasonable price is not easy, but SDM made it possible.

The viewing process was smooth and professional. The agent who showed me the property was Pakistani, and he was very polite, well-educated, and fluent in English. He communicated clearly, answered all my questions, and was respectful and informative throughout the process. That level of professionalism really built trust and made the whole experience much easier.

Overall, I would highly recommend SDM Properties to any student looking for a solid place to stay in Southampton. They offer great value, reliable service, and properties that truly meet student needs. A big thumbs up from me!

I have been living at my flat for almost 3 years now.Mark is an excellent landlord. The flat was always clean and he send cleaners to clean it regularly. I'm sad that I'm now going to a different city ,hence me moving out.Mark is a great landlord and thank you for making my life easier. I'm very grateful indeed.

Good company service strongly recommend

My daughter just attended a viewing of an SDM property. I went with her thankfully as the room she was shown was not the one in the picture and totally squalid. The facilities were non existent and the whole description totally misleading.

Brilliant company helped us find a place to live. Great team to work with

“I had an amazing experience renting this property! The home was well-maintained, clean, and exactly as described. The landlord/property management was responsive, professional, and always available for any questions or concerns. The neighborhood was safe, quiet, and close to essential amenities like grocery stores, public transportation, and parks. The rent was reasonable for the quality of the property, and any maintenance requests were handled promptly. I highly recommend this place to anyone looking for a comfortable and hassle-free living experience!”

Trusted and good people

I’m frustrated and disappointed with this company’s unprofessionalism. I booked three viewings, but the agents never showed up or answered my calls. Each time, I was misled about the property’s availability and never informed it was already taken.

Very poor customer service service , took money from you and then keep changing dates last minute , very disappointed and unprofessional customer service.

Customer service are top notch very helpful with all you need help with would highly recommend