My job is going well, and I am confident in my responsibilities. I have gained good experience in bookkeeping, keeping records organized, and completing tasks on time. I’ve also improved my communic... See more
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Company details
Written by the company
Property management and Lettings. Southampton’s most valued independent letting agency and property management company. 'Bringing value to you and your property.'
Contact info
Directors generals house, 15 rockstone place , SO15 2EP, Southampton, United Kingdom
- 023 8218 0168
- info@sdmproperty.co.uk
- www.sdmproperty.co.uk
No recent history of asking for reviews
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Replied to 50% of negative reviews
Typically replies within 1 week
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This is five start Rated company
This is five start Rated company. Staff is very professional and reply on time and respond within 24 hour. This agency work very professionally and all the team is very competent.
nightmare company, avoid at all costs.
Never been forced to leave a negative review about anyone, but this company has left me no choice but to warn others. They will cheat you out of money if given the chance through empty promises, lying, and being unavailable. After being messed about and constantly trying to chase them up to see our contract, we were told they had everything they needed from us including our deposit of £775. We waited from April, to 1st May - then suddenly a tenant was occupying our room and wouldn’t leave until May 15th LATEST. After May 15th we were told ‘not sure how this has happened but the room is no longer available’ and we wouldn’t be getting our deposit back because they never received it in the first place. When asking for landlord details and PRS you will be ignored. They have no remorse for students being cheated out of £775 left with nowhere to go after night shifts, missing out on work, travelling from London to sign a contract and then being turned away because their ‘WiFi was down’ even though they had our phone numbers and never let us know. They will never initiate contact, you will be forced to chase them up and be met with inconclusive answers such as ‘it’s all up in the air right now’. Completely unprofessional and have caused tears, trust issues and a burden on our parents. This has affected more than just the couple you scammed. Please do not trust! We didn’t get a choice of being put with SDM as our information was transferred over to them without our permission or knowledge as they ‘took over’. It was the worst possible thing to happen to us. They have used a facade of ‘it’s all a big mix up’ and saying there’s nothing they can do about our situation as they ‘don’t have our money’. Even if that was true, they have done NOTHING to support us, investigate where our £775 is, get in contact with us or help in the slightest. Names of those involved in lying, ignoring, giving misleading information and leading us into an almost-depressive situation : Mark, Kelly, Shay. If anyone is considering going with this company, please get in contact with me and I can provide receipts of the service we received. We came down to their office twice, called and messaged them multiple times and were never shown a contract to this day. This is not a spiteful review, it is from a place of helplessness of the situation they have left us in. I urge for anyone that may know how to help to reach out to me. I am not a negative person and it feels horrible to write this review but I’m genuinely lost moving forward and have been ignored, lost so much money, and am now missing £775 needed to find somewhere else to live near my work. I can hardly even see my partner anymore. This situation was devastating to us and they simply do not care! :( please everyone stay away.

Reply from Sdmpropertyltd
I have been living at my flat for the past 3 years
I have been living at my flat for almost 3 years now.Mark is an excellent landlord. The flat was always clean and he send cleaners to clean it regularly. I'm sad that I'm now going to a different city ,hence me moving out.Mark is a great landlord and thank you for making my life easier. I'm very grateful indeed.
Good company service strongly recommend
Good company service strongly recommend
Avoid
My daughter just attended a viewing of an SDM property. I went with her thankfully as the room she was shown was not the one in the picture and totally squalid. The facilities were non existent and the whole description totally misleading.
Brilliant company
Brilliant company helped us find a place to live. Great team to work with
“I had an amazing experience renting…
“I had an amazing experience renting this property! The home was well-maintained, clean, and exactly as described. The landlord/property management was responsive, professional, and always available for any questions or concerns. The neighborhood was safe, quiet, and close to essential amenities like grocery stores, public transportation, and parks. The rent was reasonable for the quality of the property, and any maintenance requests were handled promptly. I highly recommend this place to anyone looking for a comfortable and hassle-free living experience!”
I’m frustrated and disappointed with…
I’m frustrated and disappointed with this company’s unprofessionalism. I booked three viewings, but the agents never showed up or answered my calls. Each time, I was misled about the property’s availability and never informed it was already taken.
Very poor customer service service
Very poor customer service service , took money from you and then keep changing dates last minute , very disappointed and unprofessional customer service.
Customer service are top notch very…
Customer service are top notch very helpful with all you need help with would highly recommend
Very dodgy Landord they take money off…
Very dodgy Landord they take money off people with tenancy move about 3-4 people per room and turn blind eyes to drug selling they break tenancy agreements when have one and also scam the councils for extra money never do repairs on any house that takes benefits so they can use the money to fix workers houses they lie to tenants about what is said and break data protection please for your safety and sanity stay away from them

Reply from Sdmpropertyltd
Unable to talk to anyone and won’t return my money
Unable to talk to anyone but the reception staff through the whole process! Placed a holding fee down whilst references being made which took 1 hour for references to be completed and 14 working days for a decision to be made! Terms and conditions state the holding fee will remove the property from the market which it did not and it will only be non refundable if ‘said’ tenant decides not to take property not if the landlord decides not to accept you! Have been ignoring my emails to return my holding fee for last 2 week! The holding fee was more than the 1 week rent amount advertised. Will now be taking them to a claims court to return my money!
I am staying in this property for past…
I am staying in this property for past two months, people who manages the property are good, helpfull and are ready to hear your problems and solve it as soon as they can. Overall am very happy for staying in this property
Sdm property is best to identify with.
Good
They have a lot of options to choose from which at the end you be happy.
The SDM team is always on time to…
The SDM team is always on time to respond to clients,and Thier accomodation is unique

Reply from Sdmpropertyltd
I lack words to express how satisfied I…
I lack words to express how satisfied I am using this service. More grace to your elbow big up

Reply from Sdmpropertyltd
A great place to find accommodation for…
A great place to find accommodation for a student or working singles or couples, very well organised and 24/7 available to help fixing any issues in the house great value for money safe and healthy accommodation, but as one of a tenet I advice all the tenets also should maintain hygiene and try to be clean and shouldn’t trouble other tenets
And I’m staying in one of SDM’s house since more than a year and I will stay here 4 more year, I suggest 100% SDM to anyone

Reply from Sdmpropertyltd
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