My job is going well, and I am confident in my responsibilities. I have gained good experience in bookkeeping, keeping records organized, and completing tasks on time. I’ve also improved my communic... See more
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Review summary
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We have had the pleasure of working with SDM Property as a service provider for the last year, delivering cleaning services across their property portfolio, and our experience has been extremely... See more
We’ve been using SDM Property for a long time now, and they currently manage around six of our properties as well as handling everything from office refurbishments to roof repairs and general work... See more
Company replied
We have been letting our property for many years, with 4 different agents, and in the end we have given up with each one asthey were: slow to respond to e-mails, had over priced contractors. Poor in... See more
Company details
Written by the company
Property management and Lettings. Southampton’s most valued independent letting agency and property management company. 'Bringing value to you and your property.'
Contact info
Directors generals house, 15 rockstone place , SO15 2EP, Southampton, United Kingdom
- 023 8218 0168
- info@sdmproperty.co.uk
- www.sdmproperty.co.uk
3.9
Great
120 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Do not Trust Mark and his agency
Be careful with Mark at first he turns out to be a reliable person who answers but is not.
Once I arrived on the day set for months he told me that the room was not available and that it had to be cleaned (as written in the contact), making me stay 2 days in the hotel.
Finally, once inside the house was one of the worst things I have ever seen in my life, it was unlivable because of the level of stench and dirt.
Immediately Mark promised to pay me back the deposit but after 2 weeks I still haven't received anything and he stopped answering me.
Be careful and don't trust him.
January 13, 2023
Unprompted review
Reply from Sdmpropertyltd
Hi,
Holding fees for rooms are non refundable and you was made aware of this so I am unsure as to why the confusion? The room was held for a month for you to arrive, you did not wish to proceed in the room which is fine but like we said it was non refundable. Thanks
Do not rent from these guys
Do not rent from these guys. Our property is cockroach infested. They will not do repairs and no matter how hard you try SDM just ignore their tennants. Decent properties but they do not care what kinds nd of people they rent to.
February 13, 2023
Unprompted review
Reply from Sdmpropertyltd
Hi Angela,
The above is a little confusing, you state the property is decent but then it’s the tenants? We have had many treatments at your property and they have stated it’s due to the basic hygiene levels of tenants which we outlined is not our responsibility. Please let me know if I can help.
Thank you
Really fantastic service very…
Really fantastic service very professional and informative. Would not hesitate to recommend.
November 1, 2022
Unprompted review
Reply from Sdmpropertyltd
Thank you for the kind words😊
My experience with SDM property was…
My experience with SDM property was fantastic. Mark was very helpful in getting me my preferred accommodation. I enjoyed every touch point of my engagement with the firm. I will always recommend SDM property.
March 4, 2022
Unprompted review
Excellent management services
Excellent management services. Prompt replies to any queries and always prompt payments. Would highly recommend
February 18, 2022
Unprompted review
Mark made everything very easy for me…
Mark made everything very easy for me when becoming a first time landlord. He took control of everything from start to finish and left me very little to do. Easy to contact with fast responses and results to any questions or problems.
February 18, 2022
Unprompted review
They are very experienced
They are very experienced, they know the rules and regulations etc.
They always keep you updated and always reply when you contact them.
Always pay on time - and they always keep you in the loop regarding any ongoing matters etc.
February 18, 2022
Unprompted review
Used SDM since early 2020
Used SDM since early 2020. Always received an excellent prompt service and Mark always replies to all queries immediately and achieves fast results.
February 16, 2022
Unprompted review
Liars
Liars. They talk a good game but they are full of lies and excuses! Go to a more reputable agent.
May 6, 2021
Unprompted review
Washing machine replacement
Hi, the 'new' washing machine you have replaced with the old one is making similar whiring bearing noises as the old did before it broke down and so I therefore assume this one will break down quite soon also. Many thanks, Sophie
December 28, 2020
Unprompted review
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