Paid, not delivered, no answer, no invoice We ordered and paid for order #4890 (HackRF Pro-Compatible board and SMA antennas, 228,33 EUR We got a "shipped" email with a tracking number.... See more
Company replied
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See what reviewers are saying
Not brilliant at communicating but the basic service is good. Had to wait a fair bit for delivery but understand why this is so in the postal service. Price is good, competitive. I’d order from the... See more
Made an order on Oct 8th. Before checking out I sent them an email to ask about something in the checkout process and they replied within 30 minutes. I checked out and paid and after that got no respo... See more
Company replied
I wanted to buy a hackrf at first but before ordering I contacted the customer service via live chat and asked them that if they can reccomend me a device for my intended case (adsb) and they told me... See more
Company replied
Company details
Written by the company
At SDRStore, we are more than just a technology store - we are enthusiasts, innovators, and your fellow technology lovers. As a new player in the market, our mission is clear: to bring you the latest and greatest tech products, carefully selected and offered at prices that won't break the bank.
Contact info
Europe, We are currently only online., , Netherlands
- +3197010267156
- support@sdrstore.eu
- www.sdrstore.eu
3.2
Average
68 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SDRstore
Thank you for your feedback! We're happy to hear that you had a great experience with our customer service and delivery. We appreciate your support!
Good communication and quick…
Good communication and quick turnaround. My order was well packaged and quick international shipping.
February 24, 2025
Unprompted review
Reply from SDRstore
Thank you for your kind words! We're glad to hear you had a smooth experience with communication, packaging, and international shipping. If you ever need anything else, we're always here to help!
Best regards,
The SDRstore Team
Amazing people.
January 23, 2025
Unprompted review
Reply from SDRstore
Thank you for your kind words! We truly appreciate your support and are glad to have met your expectations.
Best regards,
The SDRstore Team
Unparalleled Excellence in Products and Service!
Without a doubt, this is the best customer experience I've ever had! The products are exactly as described—flawless in quality and presentation. The customer support is nothing short of exceptional, going above and beyond to ensure every question is answered and every concern addressed promptly and professionally. I wholeheartedly recommend this company to anyone looking for top-tier products and a customer experience that exceeds all expectations!
January 16, 2025
Unprompted review
Reply from SDRstore
Thank you for your amazing review! We're thrilled to hear that you had such a positive experience with us. Providing high-quality products and outstanding customer support is our top priority, and it’s incredibly rewarding to know we exceeded your expectations. If you ever need anything in the future, we're always here to help. We truly appreciate your recommendation and your support!
Best regards,
The SDRstore Team
pretty nice selection of products
pretty nice selection of products. a friend of mine got an rtl v4 from here and he recommended them to me. didn't have any issues with shipping. i received my package with dpd in about a 8 days.
January 11, 2025
Reply from SDRstore
Thank you for your feedback! We’re pleased to hear your friend recommended us and that your experience with shipping was smooth. Ensuring quality products and reliable service is always our priority. Should you have any questions or need assistance in the future, feel free to reach out. Enjoy your new gear!
Best regards,
The SDRstore Team
very good store
very good store. contacted them before placing my order just to confirm some of my questions. also ive asked them to send me some photos of the package being packed for peace of mind since I saw they don't have a lot a reviews when I placed my order and wanted to make sure. They fulfilled my request and send me photos of the shipment before shipping it and they also included some free stickers which is really nice. I've got the new H4M and it's amazing. I have just not been able to put it down in the past few days. My hands hurt for holding it so long :) I will 100% come back and buy again.
January 9, 2025
Reply from SDRstore
Thanks for sharing your experience! We're really glad we could help answer your questions and put your mind at ease before your order. It’s great to hear you’re loving the H4M, it sounds like it’s keeping you busy! We’re happy you liked the stickers too. Looking forward to seeing you back again soon!
Best regards,
The SDRstore Team
Very good communication about the…
Very good communication about the Status of the Order, no Fürther Info required.
November 20, 2024
Reply from SDRstore
Thank you for your positive feedback! We're glad to hear you appreciated the communication about your order status. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The SDRstore Team
It took a bit longer than their…
It took a bit longer than their processing times info for my order to get processed. But other than that had no problem with shipping. I am from the Netherlands and i received my order in 8 days once it was shipped. One downside is they only have Standard Shipping. They should add more options in the future.
July 19, 2024
Reply from SDRstore
Thank you for your feedback and for sharing your experience! We're glad to hear you received your order within 8 days after shipping. We apologize if the processing time took a little longer than expected and appreciate your understanding.
We’re always looking to improve and will definitely consider adding more shipping options in the future to better meet our customers’ needs.
Wishing you a Merry Christmas and a wonderful holiday season!
The customer service was second to none…
The customer service was second to none absolutely amazing, the delivery was fast considering the distance it had to travel and love the H4M I would recommend.
December 22, 2024
Reply from SDRstore
Thank you so much for your kind words! We’re thrilled to hear that you had an amazing experience with our customer service and that your H4M arrived promptly. It’s wonderful to know you’re enjoying the product, and we truly appreciate your recommendation.
If there’s anything you need in the future, don’t hesitate to reach out.
Best regards,
The SDRstore Team
Correct Product, good support
I ordered the HackRFOne with the Portapack from Great Scott Gadgets and it appears to be legitimate and one of the more reasonably priced options. Shipping was fast and the support team was quick to respond when I thought my package was stolen (thankfully it wasn't just poor courier tracking)
November 20, 2024
Reply from SDRstore
Thank you for your feedback! We’re glad to hear your package arrived safely and that you had a positive experience with shipping and support. At SDRstore.eu, we work hard to provide competitive pricing and excellent customer service, and it’s great to know these efforts are appreciated.
If you ever need further assistance or have questions, don’t hesitate to reach out. We’re here to help!
Best regards,
The SDRstore Team
I can recommend sdrStore
Good communication about stock and delivery times, reasonable prices. Hardware packed pretty well, my H4M arrived without any problems.
November 5, 2024
Reply from SDRstore
Thank you for your kind feedback! We’re thrilled to hear that you were satisfied with our communication, pricing, and the condition of your H4M upon arrival. Ensuring a smooth experience from start to finish is our goal, and it’s great to know we met your expectations.
If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Happy experimenting with your new hardware!
Best regards,
The SDRstore Team
best site in the hole world
December 18, 2024
Unprompted review
Reply from SDRstore
Wow, thank you for the amazing feedback! We're thrilled to hear that you think we're the best site in the whole world! Your support means a lot to us, and we’re committed to providing the best products and service possible. We look forward to serving you again soon!
Need assistance urgently
I placed the order however it has not been shipped yet and I have no access to account to sign in, please contact me
December 11, 2024
Unprompted review
Reply from SDRstore
Thank you for your feedback. We’d like to clarify that your order has already been packed and was awaiting pickup by the carrier as of yesterday. Please note that during the busy Christmas season, carriers are processing a high volume of parcels, which may slightly impact timelines.
Regarding account access, it’s easy to reset your password via our website. Additionally, we didn’t receive any inquiries from you via email or live chat, where we’re always happy to assist with any issues promptly.
We kindly ask you to reconsider the review, as we strive to provide the best possible service and ensure your satisfaction. Should you need further assistance, don’t hesitate to reach out to us directly.
Thank you for your understanding,
The SDRstore Team
Reply from SDRstore
Thank you for sharing your feedback! We're glad to hear you had a good experience with us. If you ever need assistance or have any questions in the future, we're here to help. We look forward to serving you again!
Awful Experience
December 2, 2024
Unprompted review
Reply from SDRstore
Dear Reviewer,
Thank you for your feedback. However, we have substantial evidence indicating that this review is part of a series of fake reviews being posted by the same individual using multiple accounts with the intent to harm our business.
We take such matters very seriously and have already documented these activities, including all prior reviews and interactions. If this behavior does not cease immediately, we will have no choice but to pursue legal action to protect our business and reputation.
We encourage genuine customers to reach out to us directly if they have any concerns or require assistance. Thank you for your understanding.
The order was shipped the same day I…
The order was shipped the same day I ordered. Everything is as described. Thank you and I'm loooking forward to buying more products.
September 20, 2024
Unprompted review
Reply from SDRstore
Thanks so much for your review! We're really glad to hear that your order was shipped quickly and everything was as expected. We appreciate your support and can't wait to help you out with more products in the future!
Best regards,
The SDRstore.eu Team
Easy to buy and good support
July 1, 2024
Reply from SDRstore
Thank you for your review! We're glad to hear that you found the buying process easy and our support helpful. We always strive to make the experience as smooth as possible for our customers. Looking forward to serving you again in the future!
Best regards,
The SDRstore.eu Team
Do it
Do it. Not gonna lie, I was a little skeptical at first since this was my first time ordering from this website. But after this order, I can confidently say it won't be the last. The delivery was made within the promised timeframe. Customer service was responsive when I reached out. Overall, I couldn't ask for a better experience. Highly recommend giving them a try if you're on the fence.
August 15, 2024
Reply from SDRstore
Thank you for your honest and positive review! We're thrilled to hear that you had a great experience with your first order and that our delivery and customer service met your expectations. Your recommendations motivate us to maintain our high standards. We look forward to welcoming you back for more products in the future!
Best regards,
The SDRstore.eu Team
I have bought from them a couple of…
I have bought from them a couple of times and I have received my items as expected. All the stuff they sell is original, and the HackRF devices are exactly as described, so no hit and miss as sometimes happens on the well known Chinese shopping platform. Risking hundreds of euros in a missing or wrong shipment from China or the USA it's not worth it. Anyway, it's a legit and correct store and I really can't understand some of the trust scores on other platforms.
July 3, 2024
Unprompted review
Reply from SDRstore
Thank you so much for your positive review! We're thrilled to hear that you've had great experiences shopping with us and that our products have met your expectations. We take pride in providing original items and ensuring accurate descriptions, especially for specialized equipment like HackRF devices.
We understand the concerns about the risks of international shipments, and we're glad we could offer you a reliable alternative. Your feedback about our legitimacy and service is greatly appreciated, and it helps us maintain and improve our standards.
Regarding the trust scores on other platforms, we continuously strive to improve our reputation and provide the best service possible. Your support and reviews like yours play a crucial role in helping other customers make informed decisions.
Thank you again for your trust and for being a valued customer. We look forward to serving you again in the future!
The SDRstore team was very polite with…
The SDRstore team was very polite with me and responded to all of my questions before placing my order. My order arrived well packaged and within the time frame. Thank you.
May 2, 2024
Unprompted review
Reply from SDRstore
Dear Cristian,
Thank you for your kind review! We're delighted to hear that our team could assist you with your questions and that your order arrived well-packaged and on time.
We appreciate your support and look forward to serving you again soon!
Best regards,
SDRstore Team
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