Seico Group Reviews 383

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their sensible, informative, and reliable advice, often highlighting their professionalism and efficiency. The service provided is frequently described as excellent, with many appreciating how the company simplifies complex processes like finding a mortgage lender and making completions stress-free. Reviewers often mention the exceptional customer service, noting the team's politeness, helpfulness, and proactive approach in keeping them updated every step of the way. People are particularly impressed with the quick response times and clear communication, which makes the overall experience feel effortless and smooth.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, patience, and... See more

Service

People report positive experiences with service, consistently highlighting the excellent, professional... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting their responsiveness,... See more

Response time

Users describe positive interactions with response times, highlighting the swiftness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been using Seico for years. They always remind us before our mortgage product runs out and finds us the best offer. I have always found their advice sensible informative and reliable. We are s... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Seico enough. I have been in comms with Andrew for the past few years, and when I finally decided to take the leap and purchase my first home, he made the whole process seamless.... See more

Company replied

Rated 5 out of 5 stars

Seico Group was recommended to me by a friend, and I’m so glad I reached out. Tash handled my case and was incredibly helpful and professional throughout the entire process. As a first-time buyer, I h... See more

Company replied

Rated 5 out of 5 stars

We’ve been absolutely thrilled with Seico Group’s support throughout our mortgage application process for our new build. Matt and Karly have been fantastic – proactive, responsive, and always one step... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

The key to getting to know Seico is to understand that we truly value our customers, partners, suppliers and staff. Throughout our 30 years of trading transparency, fairness and equality have become our trade mark. So, if you are a mortgage customer You will speak to the same qualified and friendly advisor throughout your journey. We are not a call centre. We will personally look after you, we will be responsive and proactive and we will do everything we can to find the best mortgage offer to fit your own personal circumstances. If you are a Seico partner A lot of companies talk about partnerships without properly understanding what they entail. Our whole business is reliant upon building strong, longstanding and mutually beneficial partnerships. We understand that we are representing your brand, so we take great care with your customers and make sure that their experience only reflects well upon our partner. We provide all the management information you need to be able to track how our shared business is running and we pay our commissions accurately and on time. We understand that a good partnership is one where all parties benefit. If you are a supplier to Seico We take the same care with our suppliers as we do without customers. We are clear and transparent about our requirements. We understand that mistakes can be made from time to time, but what separates the good from the bad is how you react to those mistakes. We expect good service but are very loyal and we judge not just on cost, but also on value and quality. Our people Last, but by no means least, we could not do all this unless we had great staff. It is much easier to work for an organisation that is committed to doing things well and properly and treating people fairly. We are approachable, flexible, understanding and the culture that we work so hard to engender in our business reflects in the service our people are able to provide to our customers, partners and suppliers.


Contact info

5.0

Excellent

TrustScore 5 out of 5

383 reviews

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Rated 5 out of 5 stars

Great Company

We have been using Seico for years. They always remind us before our mortgage product runs out and finds us the best offer. I have always found their advice sensible informative and reliable. We are self employed, which can sometimes be a financial headache, but Seico always take the hassle out of finding a mortagage lender with the right deal for us. I would highly recommend.

June 1, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you for your kind feedback and for your continued trust in Seico over the years. We’re really pleased to hear that you find our advice clear, reliable and helpful.
We understand that being self-employed can sometimes add extra complexity when arranging a mortgage, so it’s great to know that we’ve been able to make the process smoother and take some of that pressure away.
We appreciate your recommendation and look forward to continuing to support you in the future.

Best Regards
Seico Mortgages

Rated 5 out of 5 stars

I recommend Matt

I recommend Matt, Karly and the team! They provide top-notch customer service, answers emails swiftly, and are always helpful with clarifications.

May 22, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much for your kind review and recommendation Frank. We’re delighted to hear that Matt, Karly and the team have provided you with such a positive experience.
Providing prompt, clear communication and helpful support is something we really pride ourselves on. We truly appreciate your feedback and your trust in us and we look forward to working with you again.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Jamie was absolutely amazing

Jamie was absolutely amazing. They literally created a miracle for us in getting us a mortgage. We are so grateful for them & highly recommend their services. THANK YOU!

May 20, 2026
Unprompted review
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Reply from Seico Group

Thank you very much Emma for your kind review. We’re so pleased to hear about your experience with Jamie. Our broker team work incredibly hard for their clients, and it’s great to know they were able to achieve such a positive outcome for you. I'll pass on your thanks to Jamie & Clare who supports the process behind the scenes.
We really appreciate your recommendation and your lovely feedback and we look forward to working with you again in the future.
Wishing you all the very best in your new home.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Excellent service

Excellent service, quick response to questions and very efficient. Would recommend to anyone.

May 15, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Erden for your lovely review! We’re so glad you found the service helpful and efficient. Your recommendation really means a lot to us and I will pass on your kind words to Jamie & Karly.
We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Becky Parker at Seico Group

Becky Parker at Seico Group, has been my mortgage advisor for over two decades, and has always provided excellent, professional customer care, and found the best deals on offer. The Buy-to-Let market can be extremely challenging but having the support of Becky behind me, I have been very successful. Thank you, once again, for having my back.

April 8, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you very much Sue for your kind words and for your continued trust over the years.
We are delighted to hear how highly you value the support and expertise Becky has provided, we will pass on your kind feedback to her and her team.

Thank you again for taking the time to share your experience.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Matt Mcneil worked hard going through…

Matt Mcneil worked hard going through my documents, giving regular updates which ensured that the application process was seamless. Great job!

April 27, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you very much Chris, for taking the time to leave us a review. Great to hear that you were pleased with Matt and how he has made the whole application process seamless. We’ll be sure to pass on your kind feedback to Matt and to Gemma, who supports the process behind the scenes. Thank you again for trusting us, and we’re pleased to have been able to help.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Running out of options

I was getting worried with my mortgage options after trying 4 other lenders, Seico group really helped me find a new mortgage that would suit my specific situation.
The staff made the process really easy

April 10, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Juan for your review. We’re really glad we could help when your options were starting to feel limited. Finding a mortgage that suits your specific situation is exactly what our team aims to do, so it’s great to hear that the process was made easy for you. Thank you for putting your trust in us, we look forward to working with you again.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Very proactive team

The team were very proactive in managing our renewal at an uncertain time in terms of the economy and interest rates. They secured a good fixed term renewal / retention rate with our lender after completing a market review - it was smooth and hassle free and we are repayments have remain comparable for the next 2 years despite the rate rises.

April 2, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Tamara for your kind review. We’re pleased to hear that you found the renewal process smooth and hassle-free, particularly during an uncertain time for interest rates. Securing a good fixed rate and keeping your repayments comparable was our priority, so it’s great to know this made a difference. We really appreciate your trust in our team.
We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Perfect

Perfect

Very professional

Highly recommend

March 1, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you very much Stu for your kind feedback. We’re delighted to hear you found our service professional and truly appreciate your recommendation. We look forward to working with you again in the future - but if you need anything in the meantime, please don’t hesitate to get in touch.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Seico remortgage experience

The attentive and specific service provided to ensure they are providing the correct product for the client; the regular contact and updates to ensure there are no misunderstandings and to confirm next step decisions and proposals with me. I felt the broker and company provided a professional service from first contact and throughout the process. I would highly recommend the Seico group if you're looking to mortgage or remortgage.

March 23, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Jo, for taking the time to share such a thoughtful review.
We’re truly pleased to hear that you found our service attentive, clear, and well communicated throughout the process. Ensuring our clients fully understand each step and feel confident in the decisions being made is very important to us. Thank you for your recommendation — it’s greatly appreciated, and we’re delighted to have been able to support you with your mortgage needs.
We look forward to helping you again in the future.

Best Regards
Seico Mortgages

Rated 5 out of 5 stars

Very good service

Very good service - excellent communication and reasonable fees. Will 100% be using again.

March 19, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you for your kind review Andrew.
We’re pleased to hear that you were happy with our service and communication. Your feedback is greatly appreciated, and we’re delighted to know you would choose to work with us again.
We look forward to assisting you in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Heartfelt Appreciation

We would like to express our sincere appreciation to Seico Group for their outstanding support throughout our mortgage journey. From the very beginning to completion, the team demonstrated professionalism, patience, and genuine care.

The entire process was made smooth and stress free because of their clear communication, constant updates, and willingness to guide us through every step. No question was ever too small, and they always took the time to explain things in a way we could easily understand.

We are especially grateful for their dedication, hard work, and commitment to ensuring everything went through successfully. Their attention to detail and proactive approach truly made a difference.

It has been an absolute pleasure working with Seico Group, and we would highly recommend them to anyone looking for a reliable and supportive mortgage broker. Their responsiveness, professionalism, and ability to simplify the mortgage process, making what can be stressful feel seamless.

Thank you once again for your incredible support, patience, and guidance. We truly appreciate everything you have done for us.

May God bless you all abundantly, grant you continued success, and reward your efforts.

March 21, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you very much Adenike, for taking the time to share such a thoughtful review.
We are delighted to hear that your experience with Seico Group was smooth and stress‑free, and that our team’s professionalism, clear communication and ongoing support made a positive difference throughout your mortgage journey. Providing guidance, reassurance, and genuine care at every step is always our priority, so your comments truly mean a great deal to us.
We sincerely appreciate your kind recognition of the team’s dedication, attention to detail, and proactive approach. It has been an absolute pleasure working with you, and we’re grateful for your trust and recommendation.
Thank you again for your lovely feedback and kind wishes. We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Breath of fresh air......

I have a few mortgages and was recommended to speak to the Seico Group. I can honestly say its been a breath of fresh air dealing with them and in particular Jamie. The advise has been excellent and they have saved me a lot of money. The administration and support has also been very professional and within a couple of weeks i am now all sorted out. Thank you

March 20, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Warren, for taking the time to leave such a positive review.
We’re pleased to hear that your experience with Seico was so refreshing and that Jamie was able to provide clear, effective advice that helped save you money. It’s also great to know that our administration and support team led by Clare, delivered a professional and efficient service, ensuring everything was completed promptly.
We really appreciate your feedback and your recommendation. We look forward to working again with you in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Five‑Star support when it mattered most

I honestly can’t recommend Seico highly enough. From start to finish, the support I received was outstanding. Jamie was fantastic throughout the whole process, and Karly, my case manager, is an absolute superstar.

They managed to secure a mortgage for me when I was at my lowest point, and I’ll always be grateful for the care and understanding they showed. They were so supportive and positive, and at no point did I feel like just another client. They constantly made me feel like I was the only person that mattered.

The whole experience had such a personal touch, and it genuinely felt like I was in the safest possible hands. If you’re looking for a mortgage broker who truly cares and goes above and beyond, I would strongly recommend Seico.

March 20, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much Paul, for taking the time to share such a thoughtful review.
We’re incredibly pleased to hear that Jamie and Karly were able to support you so positively throughout your mortgage journey. Securing a mortgage can be challenging at the best of times, so knowing that our team were able to provide reassurance, understanding, and a truly personal service when it mattered most means a great deal to us.
We’ll be sure to pass on your lovely feedback to both Jamie and Karly.
Thank you again for your recommendation and for trusting Seico. We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Andrew helped us secure a better…

Andrew helped us secure a better mortgage rate with HSBC, and the whole process was handled very smoothly. Communication was always quick, clear and efficient, which made everything much easier for us. We really appreciated the professionalism and support throughout the process and would definitely recommend Andrew and the SEICO team.

March 1, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much for taking the time to share your experience. We’re delighted to hear that Andrew was able to secure a better rate with HSBC and that the whole process felt smooth and straightforward for you. Clear and efficient communication is something we really value, so it’s great to know this made everything easier.
We truly appreciate your kind words about the professionalism and support you received, and thank you for recommending Andrew and the SEICO team — it means a lot to us. We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Very good services

Very good services, I have been working with Matt over many years, since then I have never tried another broker, he understands the needs, follow ups, highly recommended

March 11, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much Shah, for your review! We’re delighted to hear that you’ve had such a positive experience working with Matt over the years. It’s great to know he understands your needs and provides support you value.
We truly appreciate your loyalty and your kind recommendation — it means a great deal to us. We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Becky was brilliant with my…

Becky was brilliant with my application, dealt and explained everything in great details and supported me through it all. Very efficient and helpful, great service

February 18, 2026
Unprompted review
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Reply from Seico Group

Thank you so much Raju, for your lovely feedback! We’re delighted to hear that Becky was able to guide you through your application with such care and clarity. Providing efficient, helpful support is really important to us, so it’s great to know you had such a positive experience. We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Thank you Andy and Clare!!! :)

Cannot recommend Seico enough. I have been in comms with Andrew for the past few years, and when I finally decided to take the leap and purchase my first home, he made the whole process seamless. Buying a property is a scary thing, but Andy made me feel extremely supported throughout - ensuring he always had my best interests at heart. Thank you very much Andy.

I’d also like to thank the wonderful Clare for going above and beyond to ensure everything was thorough and concise, even another mortgage broker was shocked at how quickly my application was approved!!

These 2 are quite the pair for getting a mortgage in place. Thanks both - I am beyond grateful.

February 21, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much Sophie for your lovely review!
We’re thrilled to hear Andy helped make your first home purchase feel smooth and supported. Clare will be delighted by your kind words too — she really does go above and beyond.
We truly appreciate your trust and are so glad we could help you secure your first home. Wishing you all the best as you settle in, and we look forward to helping you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Was extremely pleased with the…

Was extremely pleased with the professional and efficient service I received from the company,Natasha was very helpful and very knowledgeable and responsive.
Very happy all round…

February 12, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Andrew, for taking the time to share your feedback. We are very pleased to hear that you received professional and efficient service, and that Natasha’s knowledge, responsiveness, and support contributed positively to your experience.
We truly appreciate your kind comments and are delighted that you are satisfied with the service provided. We look forward to assisting you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Great communication and fast responses

Great communication and fast responses. The team at Seico Group were lovely to deal with and provided exceptional service. Thank you so much! Would definitely recommend.

February 10, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you very much Alisha, for your kind feedback. We are pleased to hear that your experience with the team at Seico Group was positive and that our communication and service met your expectations. Your recommendation is greatly appreciated, and we look forward to the opportunity to assist you again in the future.

Best regards
Seico Mortgages

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