Seico Group Reviews 

395
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, professional, and efficient, making the entire process feel supported and stress-free. People frequently highlight the excellent service, noting its proactive nature, clear communication, and attention to detail. Reviewers appreciate the quick response times and the smooth user experience, often describing it as easy and seamless. Customers consistently found the company to be reliable and trustworthy, with many expressing their intention to use their services again and recommend them to others. The overall sentiment highlights a highly supportive and efficient team that simplifies complex processes, ensuring peace of mind for users.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, expertise, and... See more

Service

Consumers find service to be positive, with many expressing gratitude for the help received and highly... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team's availability,... See more

Response time

Customers consistently note positive experiences with response times, highlighting the supportive and... See more

User experience

People report positive experiences with user experience, highlighting the team's deep knowledge and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot recommend Seico enough. I have been in comms with Andrew for the past few years, and when I finally decided to take the leap and purchase my first home, he made the whole process seamless.... See more

Company replied

Rated 5 out of 5 stars

Seico Group was recommended to me by a friend, and I’m so glad I reached out. Tash handled my case and was incredibly helpful and professional throughout the entire process. As a first-time buyer, I h... See more

Company replied

Rated 5 out of 5 stars

We’ve been absolutely thrilled with Seico Group’s support throughout our mortgage application process for our new build. Matt and Karly have been fantastic – proactive, responsive, and always one step... See more

Company replied

Rated 5 out of 5 stars

We have been using Seico for years. They always remind us before our mortgage product runs out and finds us the best offer. I have always found their advice sensible informative and reliable. We are s... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

The key to getting to know Seico is to understand that we truly value our customers, partners, suppliers and staff. Throughout our 30 years of trading transparency, fairness and equality have become our trade mark. So, if you are a mortgage customer You will speak to the same qualified and friendly advisor throughout your journey. We are not a call centre. We will personally look after you, we will be responsive and proactive and we will do everything we can to find the best mortgage offer to fit your own personal circumstances. If you are a Seico partner A lot of companies talk about partnerships without properly understanding what they entail. Our whole business is reliant upon building strong, longstanding and mutually beneficial partnerships. We understand that we are representing your brand, so we take great care with your customers and make sure that their experience only reflects well upon our partner. We provide all the management information you need to be able to track how our shared business is running and we pay our commissions accurately and on time. We understand that a good partnership is one where all parties benefit. If you are a supplier to Seico We take the same care with our suppliers as we do without customers. We are clear and transparent about our requirements. We understand that mistakes can be made from time to time, but what separates the good from the bad is how you react to those mistakes. We expect good service but are very loyal and we judge not just on cost, but also on value and quality. Our people Last, but by no means least, we could not do all this unless we had great staff. It is much easier to work for an organisation that is committed to doing things well and properly and treating people fairly. We are approachable, flexible, understanding and the culture that we work so hard to engender in our business reflects in the service our people are able to provide to our customers, partners and suppliers.


Contact info

5.0

Excellent

TrustScore 5 out of 5

395 reviews

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5.0

All reviews

(395)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Perfect

Very professional

Highly recommend

March 1, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you very much Stu for your kind feedback. We’re delighted to hear you found our service professional and truly appreciate your recommendation. We look forward to working with you again in the future - but if you need anything in the meantime, please don’t hesitate to get in touch.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Seico remortgage experience

The attentive and specific service provided to ensure they are providing the correct product for the client; the regular contact and updates to ensure there are no misunderstandings and to confirm next step decisions and proposals with me. I felt the broker and company provided a professional service from first contact and throughout the process. I would highly recommend the Seico group if you're looking to mortgage or remortgage.

March 23, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Jo, for taking the time to share such a thoughtful review.
We’re truly pleased to hear that you found our service attentive, clear, and well communicated throughout the process. Ensuring our clients fully understand each step and feel confident in the decisions being made is very important to us. Thank you for your recommendation — it’s greatly appreciated, and we’re delighted to have been able to support you with your mortgage needs.
We look forward to helping you again in the future.

Best Regards
Seico Mortgages

Rated 5 out of 5 stars

Very good service

Very good service - excellent communication and reasonable fees. Will 100% be using again.

March 19, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you for your kind review Andrew.
We’re pleased to hear that you were happy with our service and communication. Your feedback is greatly appreciated, and we’re delighted to know you would choose to work with us again.
We look forward to assisting you in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Heartfelt Appreciation

We would like to express our sincere appreciation to Seico Group for their outstanding support throughout our mortgage journey. From the very beginning to completion, the team demonstrated professionalism, patience, and genuine care.

The entire process was made smooth and stress free because of their clear communication, constant updates, and willingness to guide us through every step. No question was ever too small, and they always took the time to explain things in a way we could easily understand.

We are especially grateful for their dedication, hard work, and commitment to ensuring everything went through successfully. Their attention to detail and proactive approach truly made a difference.

It has been an absolute pleasure working with Seico Group, and we would highly recommend them to anyone looking for a reliable and supportive mortgage broker. Their responsiveness, professionalism, and ability to simplify the mortgage process, making what can be stressful feel seamless.

Thank you once again for your incredible support, patience, and guidance. We truly appreciate everything you have done for us.

May God bless you all abundantly, grant you continued success, and reward your efforts.

March 21, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you very much Adenike, for taking the time to share such a thoughtful review.
We are delighted to hear that your experience with Seico Group was smooth and stress‑free, and that our team’s professionalism, clear communication and ongoing support made a positive difference throughout your mortgage journey. Providing guidance, reassurance, and genuine care at every step is always our priority, so your comments truly mean a great deal to us.
We sincerely appreciate your kind recognition of the team’s dedication, attention to detail, and proactive approach. It has been an absolute pleasure working with you, and we’re grateful for your trust and recommendation.
Thank you again for your lovely feedback and kind wishes. We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Breath of fresh air......

I have a few mortgages and was recommended to speak to the Seico Group. I can honestly say its been a breath of fresh air dealing with them and in particular Jamie. The advise has been excellent and they have saved me a lot of money. The administration and support has also been very professional and within a couple of weeks i am now all sorted out. Thank you

March 20, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Warren, for taking the time to leave such a positive review.
We’re pleased to hear that your experience with Seico was so refreshing and that Jamie was able to provide clear, effective advice that helped save you money. It’s also great to know that our administration and support team led by Clare, delivered a professional and efficient service, ensuring everything was completed promptly.
We really appreciate your feedback and your recommendation. We look forward to working again with you in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Five‑Star support when it mattered most

I honestly can’t recommend Seico highly enough. From start to finish, the support I received was outstanding. Jamie was fantastic throughout the whole process, and Karly, my case manager, is an absolute superstar.

They managed to secure a mortgage for me when I was at my lowest point, and I’ll always be grateful for the care and understanding they showed. They were so supportive and positive, and at no point did I feel like just another client. They constantly made me feel like I was the only person that mattered.

The whole experience had such a personal touch, and it genuinely felt like I was in the safest possible hands. If you’re looking for a mortgage broker who truly cares and goes above and beyond, I would strongly recommend Seico.

March 20, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much Paul, for taking the time to share such a thoughtful review.
We’re incredibly pleased to hear that Jamie and Karly were able to support you so positively throughout your mortgage journey. Securing a mortgage can be challenging at the best of times, so knowing that our team were able to provide reassurance, understanding, and a truly personal service when it mattered most means a great deal to us.
We’ll be sure to pass on your lovely feedback to both Jamie and Karly.
Thank you again for your recommendation and for trusting Seico. We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Andrew helped us secure a better…

Andrew helped us secure a better mortgage rate with HSBC, and the whole process was handled very smoothly. Communication was always quick, clear and efficient, which made everything much easier for us. We really appreciated the professionalism and support throughout the process and would definitely recommend Andrew and the SEICO team.

March 1, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much for taking the time to share your experience. We’re delighted to hear that Andrew was able to secure a better rate with HSBC and that the whole process felt smooth and straightforward for you. Clear and efficient communication is something we really value, so it’s great to know this made everything easier.
We truly appreciate your kind words about the professionalism and support you received, and thank you for recommending Andrew and the SEICO team — it means a lot to us. We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Very good services

Very good services, I have been working with Matt over many years, since then I have never tried another broker, he understands the needs, follow ups, highly recommended

March 11, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much Shah, for your review! We’re delighted to hear that you’ve had such a positive experience working with Matt over the years. It’s great to know he understands your needs and provides support you value.
We truly appreciate your loyalty and your kind recommendation — it means a great deal to us. We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Becky was brilliant with my…

Becky was brilliant with my application, dealt and explained everything in great details and supported me through it all. Very efficient and helpful, great service

February 18, 2026
Unprompted review
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Reply from Seico Group

Thank you so much Raju, for your lovely feedback! We’re delighted to hear that Becky was able to guide you through your application with such care and clarity. Providing efficient, helpful support is really important to us, so it’s great to know you had such a positive experience. We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Thank you Andy and Clare!!! :)

Cannot recommend Seico enough. I have been in comms with Andrew for the past few years, and when I finally decided to take the leap and purchase my first home, he made the whole process seamless. Buying a property is a scary thing, but Andy made me feel extremely supported throughout - ensuring he always had my best interests at heart. Thank you very much Andy.

I’d also like to thank the wonderful Clare for going above and beyond to ensure everything was thorough and concise, even another mortgage broker was shocked at how quickly my application was approved!!

These 2 are quite the pair for getting a mortgage in place. Thanks both - I am beyond grateful.

February 21, 2026
Unprompted review
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Reply from Seico Group

Thank you so much Sophie for your lovely review!
We’re thrilled to hear Andy helped make your first home purchase feel smooth and supported. Clare will be delighted by your kind words too — she really does go above and beyond.
We truly appreciate your trust and are so glad we could help you secure your first home. Wishing you all the best as you settle in, and we look forward to helping you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Was extremely pleased with the…

Was extremely pleased with the professional and efficient service I received from the company,Natasha was very helpful and very knowledgeable and responsive.
Very happy all round…

February 12, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Andrew, for taking the time to share your feedback. We are very pleased to hear that you received professional and efficient service, and that Natasha’s knowledge, responsiveness, and support contributed positively to your experience.
We truly appreciate your kind comments and are delighted that you are satisfied with the service provided. We look forward to assisting you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Great communication and fast responses

Great communication and fast responses. The team at Seico Group were lovely to deal with and provided exceptional service. Thank you so much! Would definitely recommend.

February 10, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you very much Alisha, for your kind feedback. We are pleased to hear that your experience with the team at Seico Group was positive and that our communication and service met your expectations. Your recommendation is greatly appreciated, and we look forward to the opportunity to assist you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Great service

Prompt, clear and extremely useful communication from Matt and colleagues.

January 16, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much for your lovely feedback Oliver. We’re delighted to hear that you found our service prompt, clear, and helpful. Matt and the team really appreciate your kind words. If there’s anything more we can support you with, please don’t hesitate to get in touch and we look forward to working with you again in the future.

Best Regards
Seico Mortgages

Rated 5 out of 5 stars

Great service everytime!

We have used Seico Group for a number of years now, the service has always been brilliant! Wouldn’t go anywhere else.

January 13, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much Rachel, for your wonderful review! We truly appreciate your loyalty over the years and it means a lot to hear that you consistently receive brilliant service from our team. We’re delighted to be your trusted choice and look forward to supporting you for many more years to come.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Can't recommend them enough

Had a great service being continually informed of progress. Andy provided some great options that were not offered on comparison sites (saved me sizeable sum!) and the team were always quick to notify me of lenders' rate changes. Can't recommend them enough.

July 31, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Elias, for sharing such positive feedback. We’re delighted to hear that Andy, Clare and the team were able to keep you well-informed throughout the process and provide options that suited your needs. It’s wonderful to know we could help you achieve significant savings and stay ahead of rate changes. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

I have been using Seico Groups services…

I have been using Seico Groups services for over a decade and has provided exemplary service.

Always kept us in the loop at every stage and personal contact with the Jamie the director. Having said that the staff are exceptional and in this instance Gemma as always fantastic.

January 5, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much for your wonderful feedback Aziz and for trusting Seico Group for over a decade! We truly value your continued support and are delighted to hear that our team has consistently met your expectations.
We’re thrilled to hear that Jamie and the team have kept you informed throughout, and that Gemma once again delivered fantastic service. Your kind words mean a lot to us, and we look forward to continuing to provide you with the same high standard of care for many years to come.
If there’s ever anything more we can do for you, please don’t hesitate to reach out.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Highly professional experience

Very well informed team. Requoted when the market changed without promoting. Great all round experience with Matt MacNeill and Clare McKinstrie

December 30, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Luke, for your kind feedback. We’re delighted to hear that you had such a positive experience with Matt and Clare. It’s great to know you found the team well-informed and appreciated the proactive approach in adapting to market changes, this is one promise we make to our clients to make sure we are finding the best rates continuously. Your recommendation means a lot to us, and we look forward to supporting you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

5 Star Service…

As always everything is made as simple as possible and communication and service are 5*. Wouldn’t hesitate to recommend SEICO and Becky and Lyndsey are fantastic, thanks again for making what can be a hugely stressful experience stress free, as you always do

January 2, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Julie, for taking the time to share your feedback. We’re so pleased to hear that our team consistently makes the process straightforward and stress-free for you. Becky and Lyndsey will be delighted to know their efforts have had such a positive impact. Your recommendation and continued trust in SEICO mean a great deal to us, and we look forward to supporting you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Becky and Lyndsey have been fantastic

Becky and Lyndsey have been fantastic, making the whole process run smoothly for me. I have used Becky twice and would recommend her and the company.
Excellent service.

January 2, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you for sharing your feedback Cennet. We’re delighted to hear that Becky and Lyndsey provided such excellent support and ensured the process ran smoothly for you. It’s wonderful that you’ve chosen to work with Becky on more than one occasion - your trust and recommendation mean a great deal to us. We truly appreciate your kind words and look forward to assisting you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Professional and tailored service

Professional and tailored service, all the time. I highly recommend.

January 2, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much Antonella for your kind words! We’re so pleased to hear that you’ve had a consistently professional and tailored experience with us. Your recommendation means a lot, and we truly appreciate your support. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We look forward to working with you again in the future.

Best regards
Seico Mortgages

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