Cannot recommend Seico enough. I have been in comms with Andrew for the past few years, and when I finally decided to take the leap and purchase my first home, he made the whole process seamless.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The key to getting to know Seico is to understand that we truly value our customers, partners, suppliers and staff. Throughout our 30 years of trading transparency, fairness and equality have become our trade mark. So, if you are a mortgage customer You will speak to the same qualified and friendly advisor throughout your journey. We are not a call centre. We will personally look after you, we will be responsive and proactive and we will do everything we can to find the best mortgage offer to fit your own personal circumstances. If you are a Seico partner A lot of companies talk about partnerships without properly understanding what they entail. Our whole business is reliant upon building strong, longstanding and mutually beneficial partnerships. We understand that we are representing your brand, so we take great care with your customers and make sure that their experience only reflects well upon our partner. We provide all the management information you need to be able to track how our shared business is running and we pay our commissions accurately and on time. We understand that a good partnership is one where all parties benefit. If you are a supplier to Seico We take the same care with our suppliers as we do without customers. We are clear and transparent about our requirements. We understand that mistakes can be made from time to time, but what separates the good from the bad is how you react to those mistakes. We expect good service but are very loyal and we judge not just on cost, but also on value and quality. Our people Last, but by no means least, we could not do all this unless we had great staff. It is much easier to work for an organisation that is committed to doing things well and properly and treating people fairly. We are approachable, flexible, understanding and the culture that we work so hard to engender in our business reflects in the service our people are able to provide to our customers, partners and suppliers.
Verulam House, 142 Old Shoreham Road, BN3 7DB, Hove, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All the staff we dealt with were friendly and supportive. They provided regular communication and kept us updated through the whole process. We required an expat mortgage and they ensured a smooth and timely process.

Reply from Seico Group
I would recommend Matt and Karly to everyone. After first speaking to a different advisor and being treated like another number, Matt went above and beyond to arrange our mortgage and will continue to use his services.

Reply from Seico Group
Seico are always professional, friendly and efficient. Always easily available for any questions and extremely knowledgeable, could not recommend enough!

Reply from Seico Group
Return to leave Seico review aagin. Thank Matt and Clare to help us to renew the mortagage and always look for different options and offer to us. We are so happy to get a new offer with better rate. It does relief us as well. Thank you so much.

Reply from Seico Group
Outstanding service from Seico Group.
3rd time I am using Seico Group as a broker to remortgage.
They were able to provide different options (IR only / offset account / remortgage) and kept me informed during all the process.
Whether by email or over the phone Jamie and Gemma were always available to answer questions I had.
My only regret is that I did not follow up on their advice at the end of 2022 when my then current mortgage was a few months to end and they warned me that IR would go up soon and I should get a new mortgage agreement now to avoid the hike in IR.
I would definitely recommend Seico Group and looking forward to working with them again.

Reply from Seico Group
I was referred to this company by a friend of mine when I had no idea of what am suppose to do in my mortgage.
The person I was allocated initially was Andrew Cantelo. Andrew is one of the most friendly people have met in life. Everytime I call Seico, I meet more friendly people.
I love this company truly and I am glad they were the ones I used for my mortgage.
Also, they made my mortgage offer the quickest anyone has had.
Most of my friends got their mortgage offer in nothing less than 4 months but I got mine within 1 month. Thank you guys always

Reply from Seico Group
Tash was a superstar, very helpful and responsive. This was my first time buying a property and the process was made so much easier. Tash also kept an eye out for the best rates! Highly recommend Seico!

Reply from Seico Group
Incredible service. Been with Jamie at Seico for years after a dear friend recommended him. Seico has been invaluable to me, they offer the best advice, I never need to even think about it. Jamie and his team do all the work and I just have to say yes! They look after two properties and each time the mortgage is ready for renewal, they call in advance to go through the best options tailored to my situation. Very personal service. Thank you all

Reply from Seico Group
Fantastic service. Matt & Gemma are so helpful, clear and prompt. Have used their services multiple times now and have no reason to go elsewhere!

Reply from Seico Group
Seico always act with the highest level of professionalism. The team are so polite and ready to help! Making mortgage completions so easy, and stress free! Thank you Seico Insurance & Mortgages Limited. Especially thank you too Rosie and Lyndsey for helping us ⭐️⭐️⭐️⭐️⭐️

Reply from Seico Group
I was contacted by Seico Mortgage Department in April this year regarding a Buy-To-Let Mortgage whose Fixed Rate expired 30th June and a Fixed Rate Mortgage on my own residential property expiring on the 31st July. The Rental proved to be quite straight forward, the Residential a wee bit trickier due to officially becoming an OAP in January - although still working full time in my own self-employed business and not drawing any pensions. Andrew Cantelo set everything up and talked me through various options on each property and once decisions as to which lender I was moving to had been made, Clare McKinstrie oversaw the administration of each transfer. Andrew (Andy) assured me he would keep an eye on the interest rates available right up until a week before completion of each product. Indeed on my own residential property a better deal was secured within days of the final product transfer taking place. Andrew and Clare make an excellent team and oversaw everything superbly. I would not hesitate to recommend them, indeed I have already referred friends to them and without any doubt will return to them when these Fixed Rate Deals expire.

Reply from Seico Group
Seico Mortgages are always the company I recommend to people as they are competent & courteous & I have been using them for years .
They are also super efficient, friendly & professional .

Reply from Seico Group
Jamie came highly recommended by family, and I can honestly say he exceeded all expectations. He made the mortgage process feel completely seamless, guiding me through each stage with clarity and confidence.
He was incredibly patient, took the time to explain everything thoroughly, and kept me informed throughout. What could have been a stressful experience was made smooth and straightforward thanks to his support.
I’m truly grateful for Jamie’s help and wouldn’t hesitate to recommend Seico Group to anyone in need of a trustworthy and approachable mortgage advisor!

Reply from Seico Group
I would like to give a shout out to Andrew and Clare for helping me secure a mortgage despite complexities in my case. Both were extremely prompt and personal, they always kept me up to date with the latest updates. I will make sure to use Seico Group for future property purchases.
David

Reply from Seico Group
As ever very smooth and efficient - communication speed is key. All the guys I deal with (Karly & Matt) react in a really timely manner. Nothing is ever any bother! I have recommended this service to about half a dozen of my friends and family and do so in full confidence!

Reply from Seico Group
extremely efficient and understand individual needs and requirements. i have used them twice now and will highly recommend them

Reply from Seico Group
Jamie, Gemma and the team were brilliant.
The mortgage product transfer went smoothly and promptly.

Reply from Seico Group
As a first-time buyer, I was naturally a bit nervous about the mortgage process, but Seico Mortgages made everything straightforward and stress-free. Matt and Clare were brilliant - always on hand to answer any questions and talk me through each step. A genuinely positive experience. Highly recommend!

Reply from Seico Group
Kept me well informed and chased up other parties well.
Generally very helpful and efficient.

Reply from Seico Group
This is my 5th Mortgage from Seico, Jamie Challis and his team are superb keeping me upto date every step of the way.
Wouldnt go anywhere else.

Reply from Seico Group
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.