Seico Group Reviews 

396
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and professional throughout the entire mortgage application process. Communication is consistently prompt, clear, and efficient, ensuring that consumers are thoroughly informed at every single step of their journey. Some people were satisfied with the impressive ability of advisors to secure great rates and expertly handle complex mortgage options. Many reviewers also noted that working closely with the team successfully turns a potentially stressful situation into a completely straightforward experience. Consumers consistently express high confidence in these reliable professionals to manage everything efficiently from start to finish.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are incredibly supportive,... See more

Service

Users describe positive interactions with service, highlighting the professional and supportive guidance they... See more

Customer service

People report positive experiences with customer service, highlighting top-notch support and professional... See more

Response time

Reviewers mention positive feedback about response_time, consistently highlighting fast and efficient... See more

User experience

Customers consistently note positive experiences with user experience, highlighting quick and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot recommend Seico enough. I have been in comms with Andrew for the past few years, and when I finally decided to take the leap and purchase my first home, he made the whole process seamless.... See more

Company replied

Rated 5 out of 5 stars

Seico Group was recommended to me by a friend, and I’m so glad I reached out. Tash handled my case and was incredibly helpful and professional throughout the entire process. As a first-time buyer, I h... See more

Company replied

Rated 5 out of 5 stars

We’ve been absolutely thrilled with Seico Group’s support throughout our mortgage application process for our new build. Matt and Karly have been fantastic – proactive, responsive, and always one step... See more

Company replied

Rated 5 out of 5 stars

We have been using Seico for years. They always remind us before our mortgage product runs out and finds us the best offer. I have always found their advice sensible informative and reliable. We are s... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

The key to getting to know Seico is to understand that we truly value our customers, partners, suppliers and staff. Throughout our 30 years of trading transparency, fairness and equality have become our trade mark. So, if you are a mortgage customer You will speak to the same qualified and friendly advisor throughout your journey. We are not a call centre. We will personally look after you, we will be responsive and proactive and we will do everything we can to find the best mortgage offer to fit your own personal circumstances. If you are a Seico partner A lot of companies talk about partnerships without properly understanding what they entail. Our whole business is reliant upon building strong, longstanding and mutually beneficial partnerships. We understand that we are representing your brand, so we take great care with your customers and make sure that their experience only reflects well upon our partner. We provide all the management information you need to be able to track how our shared business is running and we pay our commissions accurately and on time. We understand that a good partnership is one where all parties benefit. If you are a supplier to Seico We take the same care with our suppliers as we do without customers. We are clear and transparent about our requirements. We understand that mistakes can be made from time to time, but what separates the good from the bad is how you react to those mistakes. We expect good service but are very loyal and we judge not just on cost, but also on value and quality. Our people Last, but by no means least, we could not do all this unless we had great staff. It is much easier to work for an organisation that is committed to doing things well and properly and treating people fairly. We are approachable, flexible, understanding and the culture that we work so hard to engender in our business reflects in the service our people are able to provide to our customers, partners and suppliers.


Contact info

5.0

Excellent

TrustScore 5 out of 5

396 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(396)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and tailored service

Professional and tailored service, all the time. I highly recommend.

January 2, 2026
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much Antonella for your kind words! We’re so pleased to hear that you’ve had a consistently professional and tailored experience with us. Your recommendation means a lot, and we truly appreciate your support. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Seico is a first class company who have…..

Seico is a first class company who have been of enormous help to me - getting a mortgage in the first place 2 years go, and renewing it now. Andy Cantelo and Clare McKinstrie are both excellent people, who are constantly on the ball, and are extremely efficient.
It's been a pleasure to do business with them

Bill Attenborough.

December 17, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Bill, for your kind words and for taking the time to share your experience. We’re delighted to hear that Seico has been able to support you both with your initial mortgage and your recent renewal. Andy and Clare will be thrilled to know their efficiency and dedication made such a positive impact. It’s always our goal to make the process as smooth and stress-free as possible, and we’re so pleased that working with us has been a pleasure for you. We look forward to working with you again in the future.

Best wishes
Seico Mortgages

Rated 5 out of 5 stars

Highly recommend Matt and Gemma at Seico.

Matt and Gemma have been absolutely amazing. Extremely responsive to all communications, and super patient with all of my questions. They were able to offer a product that met my needs completely, and were happy to update multiple times as needed. I couldn't have asked for a better experience. Highly recommended!

December 9, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you for sharing such positive feedback Mandi. We’re delighted to hear that Matt and Gemma provided an exceptional level of service and support throughout your experience. Responsiveness, patience, and attention to detail are qualities we strive for, and it’s wonderful to know they met your expectations. We’re pleased the product fulfilled your requirements and that the updates were handled smoothly. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Outstanding Service – Mortgage Offer Secured Swiftly and Smoothly!

We’ve been absolutely thrilled with Seico Group’s support throughout our mortgage application process for our new build. Matt and Karly have been fantastic – proactive, responsive, and always one step ahead, ensuring our offer came through lightning-fast after valuation. Their clear communication and attention to detail made what could have been stressful feel effortless. Highly recommend – if you’re buying, these guys will make it a breeze! 5/5 stars.

December 12, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much for your amazing feedback Niall. We’re delighted to hear that Matt and Karly were able to make the process smooth and stress-free for you. Securing a mortgage offer quickly is always a priority, and it’s great to know their proactive approach and clear communication made such a difference. Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience. Wishing you all the best with your new build and we look forward to working with you again when your rate is up for renewal.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Highly recommend!

We had a great experience - Karly and Matt were prompt, friendly and helpful. They talked us through the process, made everything easy to understand and kept us informed every step of the way. Everything we could ask for!

December 11, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much Claire for your kind words. We’re thrilled to hear that Matt and Karly made the process clear and stress-free for you. Keeping our clients informed and supported every step of the way is always our goal, so it’s wonderful to know we delivered that experience for you. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. We look forward to working with you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

First time buying made easy

My partner and I are first time buyers, and we were extra nervous about both being self employed. The team handled all our questions expertly and made the whole experience smooth and easy for us. They were super clear about everything we needed to provide and I would recommend them to any of my friends. Thank you so much!

December 11, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much for sharing your experience Jess. We’re delighted to hear that we could make the process smooth and stress-free for you both, especially as first-time buyers. Being self-employed can feel daunting when navigating these steps, so we’re thrilled Matt & Clare were able to provide clarity and support throughout. Your recommendation means a lot to us, and we truly appreciate your trust. Wishing you both all the best in your new home and we look forward to working with you again.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

I have used Jamie/Karly before and they…

I have used Jamie/Karly before and they always provide great communication and first class service. They update me on anything they need and are always available to help when i had needed any support. I have recommended this team to many freinds, i would always use them as i have confidence in them to get things done in a professional, calm way. Full appreciate your support as always in making this part of the journey a smooth one!!

December 10, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much for your wonderful feedback! We’re delighted to hear that Jamie and Karly have consistently provided the great communication and first-class service you expect. It’s fantastic to know that their support has made your journey smooth and stress-free.
Your confidence in our team and your recommendations mean a lot to us—we truly appreciate your trust. We’ll continue to do everything we can to maintain that professional, calm approach you value.
If there’s ever anything more we can do to assist you, please don’t hesitate to reach out. Thank you again for choosing us and look forward to working with you again.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Contractor and Limited Company Mortgages

This is the second time I have been looked after by Jamie and Gemma at Seico, the first being during Covid where I needed to purchase a residential property concurrent with purchasing a B2L into a ltd company. This second time has been when both properties required to be re-mortgaged due to the large increases in interest rates.

As a contractor, the mortgage market is a little tougher than for permanent employees, as is the ltd company B2L market. Jamie and Gemma are experts in both fields and managed to navigate some pretty tricky ups and downs - ultimately saving me a significant amount on my residential mortgage and bringing my B2L back into positive cashflow.

I cannot recommend Jamie and Gemma highly enough. Super diligent, highly conscientious and extremely patient.

Yet again - enormous thanks to you both!

December 9, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much Ryan for coming back to us and for taking the time to share such a thoughtful review. We know that mortgages for contractors and limited company BTLs can be more complex - so it’s fantastic to hear that Jamie and Gemma were able to work through the ups and downs, secure savings on your residential mortgage, and help bring your BTL back up.
Your kind words about their diligence, conscientious approach, and patience mean a great deal to the team. We’re grateful for your continued trust and are always here if you need anything - whether that’s future mortgage reviews, planning ahead of rate expiries, or simply a bit of guidance when the market moves.
Thanks again for choosing Seico, and for the recommendation. It’s truly appreciated.

Warm regards,
Seico Insurance & Mortgages

Rated 5 out of 5 stars

Great service

Seico was recommended to me from a friend and I could not be more happy with the service I received. Matt was recommended to me personally and he was so helpful with my mortgage and other additional services and questions I had. Really knowledgeable and didn’t over explain things to me. Brilliant service and will use them again in the future if/when the time comes

May 4, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much Zoe, for your kind words!
We are so pleased to hear that you had such a positive experience with Seico and that Matt was able to make the process smooth and straightforward for you. It’s great to know his knowledge and approach really helped answer your questions without overwhelming you.
We truly appreciate your recommendation and look forward to assisting you again whenever you need us in the future. If you have any further questions or need support down the line, please don’t hesitate to reach out.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Andy and Karly are great,they simplify…

Andy and Karly are great,they simplify the mortgage application.

December 1, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Toheeb for your kind words! We’re so pleased to hear that Andy and Karly made the mortgage process simple and stress-free for you. Our goal is always to make things as clear and straightforward as possible, so it’s great to know they delivered that experience. We look forward to helping you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

reliable

Seico Group was recommended to me by a friend, and I’m so glad I reached out. Tash handled my case and was incredibly helpful and professional throughout the entire process. As a first-time buyer, I had a lot of questions, and she answered every single one promptly and clearly. I never had to chase anything—she kept me updated every step of the way. I would definitely recommend Tash and Seico Group to anyone looking for a reliable mortgage advisor.

November 28, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much for sharing your experience! We’re thrilled to hear that Tash was able to make the process smooth and stress-free for you. Buying your first home can feel overwhelming, so it’s great to know her clear communication and proactive updates helped every step of the way. We truly appreciate your recommendation and look forward to assisting you or your friends in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

The staff are very kind and highly experienced

We are incredibly grateful to Matt, Andi, and Clare at Seico Insurance. We have only been in the UK for four years and are both self-employed, we really appreciated they propose the best products for us. Their responses were always prompt and helpful, making the whole process much easier.

There were a few worries and unexpected issues along the way to buying house, but Matt was outstanding in addressing all our concerns and questions as first-time buyers, right up to the very end. His extensive experience and clear, precise advice were a constant source of reassurance and encouragement.

There are plenty of free brokers out there, but their service is absolutely worth paying for. We would not hesitate to recommend them to any friends or family who might need mortgage advice in the future.

October 22, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Sakiko for taking the time to share your experience with us. We’re delighted to hear that Matt, Andi, and Clare were able to provide the support and guidance you needed throughout your journey as first-time buyers.

Buying a home can be a big step, especially when navigating the process in a new country, so we’re thrilled that our team’s expertise and prompt communication made things easier for you. Matt will be especially pleased to know his advice and reassurance helped you feel confident every step of the way.

Your kind words about the value of our service mean a lot to us. We truly appreciate your trust and recommendation, and we’re always here if you or your friends and family need any assistance in the future.
Wishing you all the best in your new home!

Best wishes
Seico Mortgages in Association with BoostPay

Rated 5 out of 5 stars

The entire experience was great

The entire experience was great. Matt MacNeil was amazing in finding the right product for my pretty complicated situation and helping me navigate the regulatory landscape in a country I'm unfamiliar with. His team was just as great. Gemma Love held me hand through the whole process up until the very end. I would highly recommend Seico Group and this specific team.

November 14, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much Janine, for sharing your experience! We’re thrilled to hear that Matt and Gemma were able to guide you through such a complex process and make it smooth and stress-free. Your recommendation means a lot to us, and we’ll be sure to share your kind words with the entire team. If you ever need assistance again, we’re here to help!

Best regards,
Seico Mortgages

Rated 5 out of 5 stars

very user friendly

very user friendly, was kept up to date throughout, any questions were answered and never had to chase. great service!

October 31, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you for your kind review. We’re pleased to hear that you found our service user-friendly and appreciated being kept informed throughout. It’s great to know your questions were answered promptly and that you never had to chase. We truly value your feedback and look forward to working with you again in the future.

Best regards,
Seico Mortgages

Rated 5 out of 5 stars

Continued to update me on the progress…

Continued to update me on the progress and handled my case both efficiently and professionally

November 5, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Alan for your feedback! We’re happy to hear you felt updated and that your case was handled efficiently and professionally. If you need any help in the future, please feel free to get in touch.

Best wishes,
Seico Mortgages

Rated 5 out of 5 stars

Excellent service

Excellent service, especially from Rosie King.

November 3, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you for your kind feedback. We're so pleased to hear you received excellent service, and we’ll be sure to pass your comments on to Rosie King—she’ll be delighted to know her support was appreciated. Thanks again for taking the time to share your experience!

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Jamie has set up many Mortgages for me…

Jamie has set up many Mortgages for me through out the years , saves me so much time and the fees are very affordable , Gemma is always super helpful and responsive in seeing the application through to offer … they have helped family and friends too … Excellent service , Thanks SJ

October 31, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much for your lovely review, SJ. We're really glad Jamie has been able to support you over the years, and that Gemma’s help has made the process smooth and stress-free. It means a lot to know we've been able to assist your family and friends too. We'll make sure your kind words are passed on to both Jamie and Gemma—thank you again!

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Excellent service highly recommended

Very friendly, efficient service. Would highly recommend - Matt and Karly are excellent.

October 30, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Tim for your kind review. We're pleased to hear that you received friendly and efficient service. Your recommendation is greatly appreciated, and we will be sure to pass your feedback on to Matt and Karly - they will be delighted to know their hard work made a positive impression. We look forward to assisting you again in the future.

Best regards
Seico Mortgages

Rated 5 out of 5 stars

10 years of professionalism with this team

Rosie and her assistant Lindsay are two of the most professional, knowledgeable and helpful people I have had the pleasure of working with. They have been organising the mortgages for several buy to let and owner properties for us for over 10 years and we wouldn’t use anyone else.

October 15, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you so much for your lovely review Joanna. We’re really grateful for your continued support over the past 10 years — it’s been a pleasure working with you. Rosie and Lindsay always aim to make the mortgage process smooth and stress-free, so it’s wonderful to hear that you’ve had such a positive experience. We truly appreciate your loyalty and look forward to helping you again in the future!

Best regards
Seico Mortgages

Rated 5 out of 5 stars

Excellent service from beginning to end

All the staff we dealt with were friendly and supportive. They provided regular communication and kept us updated through the whole process. We required an expat mortgage and they ensured a smooth and timely process.

October 15, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Rob for your kind feedback. We're so pleased to hear that Matt, Clare and our team provided a smooth and supportive experience throughout your expat mortgage journey. Clear communication and timely service are central to what we do, and it's great to know this came through at every stage. We truly appreciate your trust and look forward to assisting you again in the future.

Best regards
Seico Mortgages

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look