Seico Group Reviews 

397
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and professional throughout the entire mortgage application process. Communication is consistently prompt, clear, and efficient, ensuring that consumers are thoroughly informed at every single step of their journey. Some people were satisfied with the impressive ability of advisors to secure great rates and expertly handle complex mortgage options. Many reviewers also noted that working closely with the team successfully turns a potentially stressful situation into a completely straightforward experience. Consumers consistently express high confidence in these reliable professionals to manage everything efficiently from start to finish.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are incredibly supportive,... See more

Service

Users describe positive interactions with service, highlighting the professional and supportive guidance they... See more

Customer service

People report positive experiences with customer service, highlighting top-notch support and professional... See more

Response time

Reviewers mention positive feedback about response_time, consistently highlighting fast and efficient... See more

User experience

Customers consistently note positive experiences with user experience, highlighting quick and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot recommend Seico enough. I have been in comms with Andrew for the past few years, and when I finally decided to take the leap and purchase my first home, he made the whole process seamless.... See more

Company replied

Rated 5 out of 5 stars

Seico Group was recommended to me by a friend, and I’m so glad I reached out. Tash handled my case and was incredibly helpful and professional throughout the entire process. As a first-time buyer, I h... See more

Company replied

Rated 5 out of 5 stars

We’ve been absolutely thrilled with Seico Group’s support throughout our mortgage application process for our new build. Matt and Karly have been fantastic – proactive, responsive, and always one step... See more

Company replied

Rated 5 out of 5 stars

We have been using Seico for years. They always remind us before our mortgage product runs out and finds us the best offer. I have always found their advice sensible informative and reliable. We are s... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

The key to getting to know Seico is to understand that we truly value our customers, partners, suppliers and staff. Throughout our 30 years of trading transparency, fairness and equality have become our trade mark. So, if you are a mortgage customer You will speak to the same qualified and friendly advisor throughout your journey. We are not a call centre. We will personally look after you, we will be responsive and proactive and we will do everything we can to find the best mortgage offer to fit your own personal circumstances. If you are a Seico partner A lot of companies talk about partnerships without properly understanding what they entail. Our whole business is reliant upon building strong, longstanding and mutually beneficial partnerships. We understand that we are representing your brand, so we take great care with your customers and make sure that their experience only reflects well upon our partner. We provide all the management information you need to be able to track how our shared business is running and we pay our commissions accurately and on time. We understand that a good partnership is one where all parties benefit. If you are a supplier to Seico We take the same care with our suppliers as we do without customers. We are clear and transparent about our requirements. We understand that mistakes can be made from time to time, but what separates the good from the bad is how you react to those mistakes. We expect good service but are very loyal and we judge not just on cost, but also on value and quality. Our people Last, but by no means least, we could not do all this unless we had great staff. It is much easier to work for an organisation that is committed to doing things well and properly and treating people fairly. We are approachable, flexible, understanding and the culture that we work so hard to engender in our business reflects in the service our people are able to provide to our customers, partners and suppliers.


Contact info

5.0

Excellent

TrustScore 5 out of 5

397 reviews

5-star
4-star
3-star
2-star
1-star

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5.0

All reviews

(397)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Matt and Gemma have managed a few of my…

Matt and Gemma have managed a few of my mortgages over the years and I couldn’t recommend them enough. Always happy to help and provide valuable advice along with very quick and efficient communication. Thank you for all your help over the years.

July 10, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Alex for this 5* review! It is always great to read positive feedback; thank you for using Seico Mortgages again. I will make sure that Matt, Gemma and the rest of the team see this review and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Amazing advisers

Amazing advisers, they were there every step of the way and super helpful. Would 100% recommend.

July 7, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Hi Guy, thank you for this 5* review! We always appreciate such positive feedback; thank you for using Seico Mortgages and I'm glad we could make this a smooth and pleasant experience. I will make sure that Jamie, Karly and the rest of the team see this review and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Both lyndsey and Becky are fantastic

Both lyndsey and Becky are fantastic, from start to finish they have kept us informed in every step of the way with everything being actioned promptly. I would recommend time and time again. This is the second time of using Seico and would do again. Thank you so much

July 2, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Sarah for this 5* review! It is always great to read such positive feedback; thank you for using Seico Mortgages again for your remortgage. I will make sure that Becky & Lyndsey see this review and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Excellent service, highly recommended

Clare and Matt went above and beyond to help us secure our mortgage. They were attentive and proactive in finding the right offer for us and excellent at explaining the process

June 26, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Izzi for this 5* review! We appreciate such positive feedback; thank you for using Seico Mortgages and glad we could make it pleasant and clear experience for you. I will make sure that Clare, Matt and the rest of the team see this review and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Very quick and very efficient

Very quick and very efficient. Highly recommended for the service!

June 4, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Tracy for this 5* review! We appreciate such positive feedback; thank you for using Seico Mortgages and glad we could help you again on your mortgage. I will make sure that Jamie, Karly and the rest of the team see this review and we hope to continue working with you.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Thanks!

Seico helped us through a long process of re-mortgaging our UK property. They were unfailingly helpful and responsive across many months and their fees were reasonable.

May 21, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Edd for this 5* review! We always appreciate such positive feedback; thank you for using Seico Mortgages. I will make sure the team see this review and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Thank you Andrew Cantelo and Seico Group

We used Seico Group to re-mortgage our home in the UK. As non UK residents with very limited free time, it was important that had the right person who would be able to find us a product tailored to our needs.
Andrew Cantelo is that person and he has been great! He is a true professional, knowledgeable and efficient. Very important to us as well, is the fact that Andrew has been very accesibile throughout to all our questions and concerns. He has always replied in a timely matter with excellent advice.
We will continue working with Andrew and his team at Seico in the near future in order to find the best product for our newly purchased investment property. We highly recommend and would like to thank Seico Group and especially Andrew Cantelo for the excellent job!

May 23, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Andrei for this great 5* review! We always appreciate such positive feedback; thank you for using Seico Mortgages and glad we could make it an efficient and pleasing experience for you as dealing with things like mortgages from overseas can be stressful. I will make sure that Andrew and the rest of the team see this review and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Outstanding Leadership and Service - A Smooth Mortgage Journey

We had the pleasure of working with Andrew Cantelo and his team at Seico Mortgages, and I can confidently say the experience was exceptional. Andrew’s leadership was clear throughout the process—ensuring that even the most challenging parts of our mortgage journey were handled with professionalism, transparency, and care.

What really made the difference was Andrew’s ability to make us feel supported at every stage. His responsiveness, clear advice, and calm approach provided us with peace of mind, even when things became complicated. It’s rare to find someone who combines deep knowledge of the mortgage market with such a personal and caring touch.

We also extend our thanks to Gemma Love, who was an essential part of the process, always attentive, efficient, and proactive.

We are grateful for the service we received and would highly recommend Seico Mortgages to anyone seeking not just a mortgage, but a seamless, well-managed, and supported experience from a team that truly cares.

May 13, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Neda for this wonderful 5* review! It is always great to read such positive feedback; thank you for using Seico Mortgages and glad we could make it as smooth and easy as possible. I will make sure that Andrew, Gemma and the rest of the team see this review and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Great service, fast and effective

Really fast and efficient service for a mortgage transfer which I had been sitting on for far too long. My mortgage not the easiest to organise as I live outside the UK presently.

March 1, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Lisa for this 5* review! We always appreciate positive feedback; thank you for using Seico Mortgages and glad we could make it as easy as possible. I will make sure the whole team see this review and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Great experience

Great experience, efficient, kept
Me informed all the way, even when no news
Special mention for her efficiency Karly, who is a credit to her company.
Would not hesitate to use again.
Simple and quick

April 10, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Linda for this great 5* review! We always appreciate such positive feedback; thank you for using Seico Mortgages and glad we could make it as smooth a process as possible. I will make sure that Andy, Karly and the rest of team see this review and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Would thoroughly recommend Seico’s service

We have been a customer of Seico for years; helping us through our first property purchase and 2 product transfers since to ensure we are on the best rate possible. The service we have received from Becky in particular has been brilliant - always keeps us up to date, has our best interests in mind and quick to move things along. Would thoroughly recommend.

April 2, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you John for this 5* review! We appreciate such positive feedback; thank you for using Seico Mortgages. I will make sure that Becky and the rest of team see this review and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

5 Star Service

Both Lyndsey & Tash were extremely prompt and attentive with their responses. The service I received was 5 stars, I would definitely recommend you both.

March 31, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Hannah for this great 5* review! We really appreciate such positive feedback; thank you for using Seico Mortgages. I will make sure that Tash, Lyndsey and the rest of team see this review and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Great service from start to finish

March 28, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Lorraine for this 5* review! We always appreciate positive feedback; thank you for using Seico Mortgages. I will make sure that the whole team see this review and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Brilliant Service!

Tash and the team were brilliant! Always on hand to answer questions and always informative. Would not look elsewhere if planning on taking out a mortgage or insurance.

March 24, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Liam for this 5* review! We appreciate such positive feedback; thank you for using Seico Mortgages. I will make sure that Tash and the rest of team see this review and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Great rates and communication

Both Jamie Challis and Gemma Love are great. Been using them for about 10 years to get the best rates. Top class communication - no query too small or unimportant for them. Every confidence they get the best and most suitable rates for each of my mortgages. Highly recommend.

March 7, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Tricia for this wonderful 5* review! We really appreciate such positive feedback; thank you for using Seico Mortgages again for your remortgage and we are so happy we can continue to be of assistance. I will make sure that Jamie, Gemma and the rest of team see this and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

Remortgage

A big thank you to Jamie and Gemma for the hard work and dedication, we secured a remortgage that aligns perfectly with our long-term financial goals. We truly appreciate the effort they put into finding the best options for us.

I wholeheartedly recommend Jamie and the team to anyone seeking a knowledgeable, dedicated, and approachable mortgage advisor. We couldn't be happier with the service we received!

March 11, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Tina for this wonderful 5* review! We really do appreciate such positive feedback; thank you for using Seico Mortgages again for your remortgage. I will make sure that Jamie, Gemma and the rest of team see this and we hope to work with you again in the future.

Many thanks again,
Seico Mortgages

Rated 5 out of 5 stars

The customer care and professionalism…

The customer care and professionalism was outstanding at all times. I've used many financial advisers over the years, but I won't ever be needing another one now.

Thank you Matt and Clare for all your hard work helping me.

March 7, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Jo for this great 5* review! We always appreciate such positive reviews; thank you for using Seico Mortgages. I will make sure that Matt, Clare and the rest of team see this and we hope to work with you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Brilliant as always.

Have used Seico before and as always Becky Palmer and Lyndsey Poole handled everything. Made it so easy and got us a great rate. We will be back again at the end of this term.
If you need a mortgage broker...then this is the team to chat to!

March 4, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Mark for this great 5* review! We always appreciate such wonderful feedback; thank you for using Seico Mortgages. Glad we could make the process straight forward and easy. I will make sure that Becky, Lyndsey and the team see this and we hope to work with you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Helpful as always

Helpful as always.

Becky has completed two mortgages for me now and on both times I have got a great rate, great service and Becky continually checked the market for us through to completion to ensure that remained the case.

March 4, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Adam for this great 5* review! We really appreciate such positive feedback; thank you for using Seico Mortgages. Glad we could help with your mortgage again. I will make sure that Becky, Lyndsey and the team see this and we look forward to helping you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Great service from Seico Mortgages as…

Great service from Seico Mortgages as usual. Many thanks to Jamie and Gemma.

March 3, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Solomon for this 5* review! We always appreciate such positive feedback; thank you for using Seico Mortgages. I will make sure Jamie, Gemma and the rest of the team see this and we look forward to helping you again in the future.

Many thanks,
Seico Mortgages

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