Seico Group Reviews 

397
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and professional throughout the entire mortgage application process. Communication is consistently prompt, clear, and efficient, ensuring that consumers are thoroughly informed at every single step of their journey. Some people were satisfied with the impressive ability of advisors to secure great rates and expertly handle complex mortgage options. Many reviewers also noted that working closely with the team successfully turns a potentially stressful situation into a completely straightforward experience. Consumers consistently express high confidence in these reliable professionals to manage everything efficiently from start to finish.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are incredibly supportive,... See more

Service

Users describe positive interactions with service, highlighting the professional and supportive guidance they... See more

Customer service

People report positive experiences with customer service, highlighting top-notch support and professional... See more

Response time

Reviewers mention positive feedback about response_time, consistently highlighting fast and efficient... See more

User experience

Customers consistently note positive experiences with user experience, highlighting quick and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot recommend Seico enough. I have been in comms with Andrew for the past few years, and when I finally decided to take the leap and purchase my first home, he made the whole process seamless.... See more

Company replied

Rated 5 out of 5 stars

Seico Group was recommended to me by a friend, and I’m so glad I reached out. Tash handled my case and was incredibly helpful and professional throughout the entire process. As a first-time buyer, I h... See more

Company replied

Rated 5 out of 5 stars

We’ve been absolutely thrilled with Seico Group’s support throughout our mortgage application process for our new build. Matt and Karly have been fantastic – proactive, responsive, and always one step... See more

Company replied

Rated 5 out of 5 stars

We have been using Seico for years. They always remind us before our mortgage product runs out and finds us the best offer. I have always found their advice sensible informative and reliable. We are s... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

The key to getting to know Seico is to understand that we truly value our customers, partners, suppliers and staff. Throughout our 30 years of trading transparency, fairness and equality have become our trade mark. So, if you are a mortgage customer You will speak to the same qualified and friendly advisor throughout your journey. We are not a call centre. We will personally look after you, we will be responsive and proactive and we will do everything we can to find the best mortgage offer to fit your own personal circumstances. If you are a Seico partner A lot of companies talk about partnerships without properly understanding what they entail. Our whole business is reliant upon building strong, longstanding and mutually beneficial partnerships. We understand that we are representing your brand, so we take great care with your customers and make sure that their experience only reflects well upon our partner. We provide all the management information you need to be able to track how our shared business is running and we pay our commissions accurately and on time. We understand that a good partnership is one where all parties benefit. If you are a supplier to Seico We take the same care with our suppliers as we do without customers. We are clear and transparent about our requirements. We understand that mistakes can be made from time to time, but what separates the good from the bad is how you react to those mistakes. We expect good service but are very loyal and we judge not just on cost, but also on value and quality. Our people Last, but by no means least, we could not do all this unless we had great staff. It is much easier to work for an organisation that is committed to doing things well and properly and treating people fairly. We are approachable, flexible, understanding and the culture that we work so hard to engender in our business reflects in the service our people are able to provide to our customers, partners and suppliers.


Contact info

5.0

Excellent

TrustScore 5 out of 5

397 reviews

5-star
4-star
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1-star

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5.0

All reviews

(397)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional Service

The process was quick and easy, and there was always someone available to help with any queries I had. The broker also checked on updated rates and changed me prior to signing my agreement and managed to get it lower saving me money.

March 3, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Marie for this fab 5* review! We really appreciate such positive feedback; thank you for using Seico Mortgages. Glad we could make the process easy and quick. I will make sure that Matt, Gemma and the rest of the team see this review and we hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Matt MacNeill and his team are great

Matt MacNeill and his team made the mortgage process very easy for us. We are paid in non-UK currency and Matt was able to find a lender within a couple of days. Matt's team stayed active in the process and pushed things along. My wife and I highly recommend the Seico Group for mortgage services.

February 25, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Mark & Amanda for this great 5* review! We always appreciate such positive feedback; thank you for using Seico Mortgages. Glad we could make the process straight forward and quick. I will make sure that Matt, Clare and the whole Seico team see this and we hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Great

Great - thanks again for your help.

February 3, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Anna for this 5* review! We always appreciate great feedback; thank you for using Seico Mortgages and very glad that we have been able to help you. I will make sure that Jamie, Gemma see this review. We look forward to working with you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Best mortgage brokers

I have been using Seico for the past 8-9 years and have never been disappointed with their services or failed on any mortgage applications so far. I cannot recommed them highly enough, particularly their swift communications via email, professionalism and knowledge and expertise. As always , many thanks to Becky and Lyndsey for looking after me 🙏🏼

November 7, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Foysal for this 5* review! We always appreciate great feedback; thank you for using Seico Mortgages and very glad that we have been able to help you again and again. I will make sure that Becky, Lyndsey and the rest of the team see this great review. We look forward to working with you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

I wouldn't go anywhere else

Excellent deals; first-class, personal service. I've been using Seico for years, for both personal and business, and I wouldn't go anywhere else.

January 16, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you John for this 5* review! We always appreciate great feedback; thank you for using Seico Mortgages. I will make sure that Jamie, Clare and the team see this great review. We look forward to working with you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

I highly recommend Rosie to complete…

I highly recommend Rosie to complete your mortgage. She is warm, and highly effective in her work. She explains the whole process clearly and is always happy to answer any questions and provide updates. I will definitely be using Rosie for my next mortgage application. Thank you Lindsey who worked alongside Rosie, and followed up to make sure the mortgage completed on time!

November 1, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you for this great 5* review! We really appreciate such positive feedback; thank you for using Seico Mortgages. I will make sure that Rosie, Lyndsey and the rest of the team see this and we hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Second Mortgage with Seico

This was the second time Seico has helped us with our mortgage needs. On both of these occasions we dealt with Jamie and Gemma, who were always there to answer our questions in a timely manner on the phone or in email. Very professional and good service. Most recommended.

December 9, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Tom for this brilliant 5* review! We always appreciate great feedback; thank you for using Seico Mortgages and very glad that we have been able to help you again. I will make sure that Jamie, Gemma and the rest of the team see this great review. We look forward to working with you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Andrew has been amazingly helpful!

Andrew has been amazingly helpful!
He has worked very hard and taken care of us through the whole process, checking in to see how we are getting on and answering any questions. Any issues that came up, Andrew was very quick to respond and solve our issues. I recommend highly!

January 8, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Max for this great 5* review! We always appreciate such positive feedback; thank you for using Seico Mortgages. Glad we could make it an easy and efficient process. I will make sure that Andy, Gemma and the rest of the team see this and we hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Highly recommend

Highly recommend, marvellous, experienced & patient advice from Matt and his team - thank you

January 6, 2025
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you for this 5* review! We really appreciate such positive feedback; thank you for using Seico Mortgages. I will make sure that Matt and the rest of the team see this and we hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Incredibly helpful, responsive and patient

Jamie and Karly were incredibly helpful, responsive and patient at all times. That's why I keep coming back!

December 20, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Jilly for this 5* review! We really appreciate such positive feedback; thank you for using Seico Mortgages. Glad we could help you again and I will make sure that Jamie, Karly and the rest of the team see this and we hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Great Service

I've used SEICO Insurance & Mortgages Ltd numerous times and have only ever received great service especially from Becky and Lyndsey. I couldn't recommend them highly enough

December 6, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Danny for this 5* review! We appreciate such positive feedback; thank you for using Seico Mortgages. I will make sure that Becky, Lyndsey and the rest of the team in our London Office see this review and hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Exceptional People

I’ve used Seico multiple times, and they’ve been brilliant each time. Karly and Jamie were especially exceptional – both professional, knowledgeable, and dedicated to finding the best deals. They make the process stress-free by providing clear, tailored advice and keeping me informed throughout.

I highly recommend them – reliable, responsive, and always deliver outstanding results.

December 4, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Adam for this great 5* review! We always appreciate such positive feedback; thank you for using Seico Mortgages. Glad we could make it a stress-free and efficient process. I will make sure that Jamie, Karly and the rest of the team see this and we hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Lyndsey and Becky are brilliant and we…

Lyndsey and Becky are brilliant and we use them for all our property lending needs. Couldn’t recommend highly enough

December 2, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Ed for this great 5* review! We always appreciate such positive feedback; thank you for using Seico Mortgages. I will make sure that Becky, Lyndsey and the rest of the team see this review and hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Great experience

Jamie, Gemma and team are always fantastic, offering great advice and keep us up to date with the best mortgage offers. We got a cracking fix rate deal, and not just that, the explanation of how sometimes adding fees is beneficial overall. Would always recommend

October 29, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Stephen for this fabulous 5* review! We really appreciate such positive feedback; thank you for using Seico Mortgages. I will make sure that Jamie, Gemma and the rest of the team see this review and hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Another brilliant service

I have used Seico for the last few years and intend to continue using them. They have excellent communication, full market access and offer great value.

November 13, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Robert for this 5* review! We always appreciate such great feedback; thank you for using Seico Mortgages. I will pass this on to Matt, Gemma and the rest of the team and hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Great experience

Both Clare and Andrew were very efficient in their dealings with me. Good advice with a clear explanations. Ongoing support through the mortgage process with procative communication.

November 7, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Clive for this great 5* review! We really appreciate such positive feedback; thank you for using Seico Mortgages. I will make sure that Andy, Clare and the rest of the team see this review and hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

I have found always a response every…

I have found always a response every time I phone or email from you guys. I will always keep you as my mortgage brokers

November 5, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Georgie for this great 5* review! We really appreciate such good feedback; thank you for using Seico Mortgages and very glad that we can continue to work with you all. I will make sure that Andy, Gemma and the team see your comments.

Wishing you all the very best and we look forward to being able to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

I can’t thank Rosie enough for making…

I can’t thank Rosie enough for making the mortgage process so smooth and stress-free! From start to finish, Rosie was incredibly helpful, patient, and knowledgeable, giving great advice. I highly recommend Rosie to anyone looking for a mortgage – she genuinely cares about her clients and goes above and beyond!

October 30, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Holly for this great 5* review! We really appreciate great feedback; thank you for using Seico Mortgages again. I will make sure that Rosie, Lyndsey and the rest of the team see this review and hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Great work what ever they does

Great work what ever they does. Very Kind and Polite.

October 30, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Raj for this great 5* review! We really appreciate positive feedback; thank you for using Seico Mortgages. I will make sure that the team see this review and hope to help you again in the future.

Many thanks,
Seico Mortgages

Rated 5 out of 5 stars

Grateful!

Our deepest gratitude for your incredible support throughout our home-buying journey. Your guidance in securing the mortgage we needed has been invaluable, and we truly appreciate the time and care you devoted to answering all our questions, no matter how small.

More power!!!

October 23, 2024
Unprompted review
Seico Group logo

Reply from Seico Group

Thank you Joan for this fab 5* review! We really appreciate great feedback; thank you for using Seico Mortgages and very glad that we have made it an easy process for you both on the purchase of your new home. I will make sure that Jamie, Karly and the rest of the team see this review.

Many thanks,
Seico Mortgages

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