An amazing experience shopping with Sense Aroma. My items were shipped the very next day, were packaged beautifully and arrived the day after. I ordered two wax melt burners and they are fabulous. I c... See more
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The customer service is excellent and the products well packed and of top quality. Lady dealing with the orders was so helpful and pleasant. Have had three orders now and will order more. Sadly th... See more
Company replied
This is a lovely silicone night light, very cute. It’s a bright light colour with three levels of light, quite bright when on the top level. It arrived on time, well packaged & was kept informed of i... See more
I got my dargon fountain a few years ago now, and my water pump broke. I ordered another one, it was a very good price compare to others on the market, very quick delivery, and packed well when arrive... See more
Company replied
Company details
Written by the company
The UK's Aromatherapy experts specialising in wellness and relaxation. We're on a mission to help the nation create soothing environments in their own homes with the help of a wide range of products from Ultrasonic Diffusers to Wax Burners and everything inbetween!
Contact info
Unit 5, Stevern Way, PE1 5EL, Peterborough, United Kingdom
- 01733 341000
- info@sensearoma.co.uk
- www.sensearoma.co.uk
4.5
Excellent
489 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 2 weeks
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Very easy ordering
Very easy ordering , fast delivery .
Item is for a Christmas gift I’m sure the person receiving it will love it
October 6, 2024
The whole experience wasas excellentnt from…
The whole experience was excellent from start to from ordering to delivery .very efficient and friendly service would order again and am very pleased with my purchase
October 5, 2024
Beautiful light, can’t take my eyes off it.
Easy to order, great choice. We bought the Pearl light. It’s beautiful. I wish we had a commission because so many of our friends and family have bought them. It’s very soothing. Delivery was good too. Very pleased.
September 26, 2024
I am happy with my Sense Aroma Oils
I am happy with my Sense Aroma Oils. Delivered on time.
September 28, 2024
Not recieved order and emailed and had…
Not recieved order and emailed and had to reply regarding purchase
September 13, 2024
The items are very good and reasonable…
The items are very good and reasonable price. I would recommend this company to others. I would definitely buy again
September 21, 2024
Deceptive packaging.
Arrived in a single box showing a different product. I thought they had sent the wrong item. Only after I opened the box did I find two smaller boxes with the goods I ordered. Haven’t used them yet but they look good.
If I hadn’t been confused with the box I would have given 5 stars
September 23, 2024
Lovely company
Lovely company. I left out a part of my address so they rang me and sorted it asap. Package still arrived quickly
September 11, 2024
Not Arrived
Website states that orders will be within 10 working days, I am still waiting for my order to arrive, when looking at My Orders on the website my order is still awaiting shipment. I am not happy with this as my order is a gift.
September 2, 2024
Good products and fair prices
Good products and fair prices, also fast delivery.
August 30, 2024
Unprompted review
How easy & fast the orders are,
August 14, 2024
Great site
Easy site to order from swift delivery. Very happy with my order came very well packaged
August 23, 2024
Unprompted review
Great service, good quality
This is my first time shopping at Sense Aroma, it was a great experience, fast delivery and good quality, highly recommend.
August 12, 2024
Champs-élysées Essential Oil
I am very disappointed. I bought Champs Elysees essential oil because I love the smell, but this time I think they changed the formula. The scent is not as strong as before and the color and consistency are different too. Please bring back the old formula.
August 12, 2024
Unprompted review
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