Septieme Largeur Reviews 

1,430
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This has been my 3rd pair now. Always happy with them. Love their models so far. Quality is top notch every time. And their sizing Guide is amazing to know which ones you need once you‘ve gotten one p... See more

Company replied

Rated 5 out of 5 stars

This is second pair of SL shoes. The first pair was bought way back in 2015 and I’m still wearing it today. Well crafted. Matching belt is a plus point. Wish SL offers more sale or shoe repair service... See more

Company replied

Rated 5 out of 5 stars

I have several pairs of Septieme Largeur shoes and boots, including stock items as well as patinated. All of them perform as advertised; they’re beautifully designed and executed; the quality is high... See more

Company replied

Rated 5 out of 5 stars

Septieme Largeur's patina is the standard by which every other shoemaker who offers this type of service should be measured. Notably, I am never afraid to use neutral polish if I wanted an even higher... See more

Company replied

Company details

  1. Shoe Factory

About Septieme Largeur

Written by the company

La Maison 7L est, depuis plus de quartoze ans, un acteur incontournable du soulier masculin.

Fondée en 2009 par Mathieu Preiss, la Maison Septième Largeur a su se faire une place de choix dans le monde de la belle chaussure masculine.

Fière de son appartenance au milieu de la chaussure haut de gamme, Septième Largeur met un point d’honneur à proposer une qualité et un service soigné à un prix raisonnable en faisant le choix d’éviter les écueils du luxe comme une communication et un marketing agressifs qui pèsent lourdement sur le prix final.

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 93% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,430)

366 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Eloy Sneakers

I have received the shoe in good condition. I am happy about the quality and the fit, the guide in the website is excellent. However, the packaging was done carelessly. The shoe straps were undone and all over the place.

April 3, 2023
Septieme Largeur logo

Reply from Septieme Largeur

Dear Sir,

Thank you for your review. We are sorry to read that your experience wasn't the greatest. We thank you to let us know about it and will try to improve that part.

Best regards,
The 7L Team

Rated 5 out of 5 stars

After some problems with product…

After some problems with product availability the people at Septieme Largeur handled the case in an exemplary manner.

March 30, 2023
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Reply from Septieme Largeur

Dear Sir,

Thank you for your feedback,
We are delighted to count you among our customers, and to read that our Customer Service was able to find a solution to help you.

We hope to see you soon,
The 7L team

Rated 5 out of 5 stars

Amazing service

Amazing service. Literally bent over backwards to get the perfect patina color for my shoes and belt. So far seeming to be a very good replacement to Carlos Santos footwear!

March 24, 2023
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Reply from Septieme Largeur

Dear Sir,

We are more than delighted to read your review, thank you so much! We are more than pleased that your experience has reflected what we want to offer you on a day-to-day level.

Best regards,
The 7L Team

Rated 5 out of 5 stars

Excellent!!

March 7, 2023
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Reply from Septieme Largeur

Dear Sir,

Thank you for your review! We are delighted that you have enjoyed the experience so far and hope to see you again very soon.

All the best,
The 7L Team

Rated 5 out of 5 stars

10/10

Wow, super customer service. Formidable et incroyable.

February 26, 2023
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Reply from Septieme Largeur

Dear Sir,

Thank you so much for taking the time to write us this review.
We are truly touched and honored to have you as a customer. We look forward to serving you for a long time to come.

All the best,
The 7L Team

Rated 5 out of 5 stars

Shoes are amazing

Shoes are amazing, fits wonderfully. Built like a tank, constructed like a timepiece.

February 23, 2023
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Reply from Septieme Largeur

Dear Sir,

What a great start into the weekend to read your kind words. Thank you so much for your recommendations - they are extremely valuable!

Best regards,
L'Équipe 7L

Rated 5 out of 5 stars

You should give clemence a raise

You should give clemence a raise, she was helpful and nice.

February 1, 2023
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Reply from Septieme Largeur

Dear Sir,

What a great start into the weekend to read your kind words. Our team really do their best to offer you the finest services and we are truly grateful that you notice.

Best regards,
L'Équipe 7L

Rated 5 out of 5 stars

I like the shoe

I like the shoe, but I don't speak french. Just Spanish, and English.

February 21, 2023
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Reply from Septieme Largeur

Dear Sir,

A thousand thanks for your great 5* review.

Sincerely,
The 7L Team

Rated 5 out of 5 stars

I really appreciate the modern design…

I really appreciate the modern design and last of the shoes, the quality is awesome and the price is right.

January 27, 2023
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Reply from Septieme Largeur

Dear Sir,

What a great start into the weekend to read your kind words. Thank you so much for your recommendations - they are extremely valuable!

Best regards,
L'Équipe 7L

Rated 5 out of 5 stars

I am very impressed with the quality…

I am very impressed with the quality and responsiveness of the customer service at this boutique. The shoes are also top notch!

January 25, 2023
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Reply from Septieme Largeur

Dear Sir,

A thousand thanks for your great 5* review.
We are delighted to read that our customer care team could help you in such a good way!

Sincerely,
The 7L Team

Rated 5 out of 5 stars

Pure class

The shoes are amazing quality. The unboxing experience was awesome and the shipping was fast.

January 5, 2023
Unprompted review
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Reply from Septieme Largeur

Dear Sir,

A thousand thanks for your great 5* review.
We are delighted to read that you had such a great experience on our e-shop!

Sincerely,
The 7L Team

Rated 3 out of 5 stars

This feedback is about the online…

This feedback is about the online experience and not the products of 7L.
The website is very basic and could be improved in many ways:
- The custom made section is horrible. I wanted to order MTO shoes and then gave up...
- The patina section should also be improved - it is painful not to have a patina picker that allows to navigate the different patinas
- The patinas have not been updated for a long time - it would be good to have essential patinas and then experiment with new patinas every month - the most successful patinas could be added to the essentials list

December 24, 2022
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Reply from Septieme Largeur

Dear Sir,

We are sorry to read that your experience on our e-shop did not meet all of your expectation.
We thank you for letting us know your feedback that we take in great consideration. We’ll try to improve all of those points.

If we can help you in any way when placing your order, do not hesitate to reach our Customer Service at contact@septiemelargeur.fr

All the best,
The 7L Team

Rated 5 out of 5 stars

7L's patina is outstanding.

Septieme Largeur's patina is the standard by which every other shoemaker who offers this type of service should be measured. Notably, I am never afraid to use neutral polish if I wanted an even higher shine. The patina is robust, something that I cannot say from other makers.

November 17, 2022
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Reply from Septieme Largeur

Dear Sir,

Many thank you for your review.
We always strive to give our customers the best experience possible and we are delighted to read that we succeeded in your case. We sincerely hope that you enjoy your patina shoes.

Once again, a thousand thanks!

All the best,
The 7L Team

Rated 5 out of 5 stars

Very good experience

Very good experience, fast delivery sharp shoes of excellent quality!

October 28, 2022
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Reply from Septieme Largeur

Good day,

We are so happy to hear that you like your purchase!
We hope to see you back in our webshop

All the best,
The 7L Team

Rated 5 out of 5 stars

Stellar customer service

Clémence provided stellar customer service. She answered my numerous questions and offered valuable advice including on shoe size.I have bought two pairs of shoes that I absolutely love and currently awaiting the third . Highly recommend!

September 30, 2022
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Reply from Septieme Largeur

Dear Mrs,

A thousand thanks for your great 5* review.
We are delighted to read that our customer care team could help you in such a good way!

Sincerely,
The 7L Team

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