Our first foray into the large TV arena (who'd have thought a 32" was now considered portable..) saw us visit the Falkirk Sony Centre in search of an almost sold out model - Ross and Craig gave us the... See more
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See what reviewers are saying
Battery life very poor, no battery charger. Lens not particularly good, photos taken in the good light but photos still came out blurry in spite of the cameras 5 point axis in body stabilisation.... See more
We are big fans of Sony products and have always supported this local store as we know the high standard of customer care and overall knowledge of their products. Having heard they now offer white goo... See more
After seeing an extremely competitive price online I reached out to obtain validity of the offer. Even though it was 9pm craig replied to my message saying he would check stock and call me in... See more
Company details
Written by the company
Situated in the heart of Falkirk, right next to Central Retail Park, Falkirk Sony Centre has been a fixture in the town for over fifteen years. The shop has earned a reputation for delivering excellent customer service and for always being prepared to go the extra mile for our customers. We carry an extensive range of Sony consumer electronic products all at competitive prices supplemented by third party accessories such as TV furniture, wall mount brackets and cables. We offer an end-to-end solution, not just selling products but installing and maintaining them too. You will never be asked to phone a manufacturer for assistance; we'll do it for you. Prices change daily to stay in line with our major competitors. Please visit the store or call us for today's deal!
Contact info
2-5 Galloway Court, FK1 1HQ, Falkirk, United Kingdom
- 01324 630064
- shop@sonycentrefalkirk.co.uk
- www.serafini-retail.co.uk
4.7
Excellent
267 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
As always Dean and the team are great to deal with. Knowledgeable, friendly, helpful and great value for money
September 4, 2024
Purchased online for store collection
Purchased online for store collection.
Friendly helpful staff.
August 19, 2024
Everything was perfect from start to…
Everything was perfect from start to finish. No issues. Great customer service. Dean was brilliant. Always kept me updated regarding my delivery sorted out My extended warranty sent the paperwork over to me. I'm very very happy. Great experience. Great communication. Great service.
July 25, 2024
Great Service
Amazing service after the diffculty looking and choosing a TV saw that they were doing it cheaper than Amazon and would also provide fitting and installation ....all contact with them felt personal , proffesional and catered for my requirments so thanks for everything Alan ,Dean , and Ross especially for a brilliant job mounting the TV and accessories can not reccomend them highly enough
July 22, 2024
Unprompted review
Speedy delivery 😊
June 13, 2024
Exceptional service from a local firm
We recently dealt with Dean and his staff when we were buying a new tv and sound equipment for a tv wall we were having built. From our first enquiries in the shop to our equipment being installed (and explained to us😁), the customer service has been exceptionally good. It's been so nice to deal with people who go above and beyond to make sure the customer is happy....and we've been delighted to be able to give our business to a local firm. Well done Dean, Alan and Ross!
June 12, 2024
Unprompted review
Really fast service
Ordered my item on Thursday afternoon and it was delivered Friday morning. That is the fastest delivery from Britain to Northern Ireland I've experienced!
June 6, 2024
Amazing experience
Customer service is helpful, delivery was quicker than announced (next day!) and the product is perfect and exactly as described. No complaints, would definitely purchase from here again!
May 30, 2024
The person I delt with on the phone was…
The person I delt with on the phone was excellent very helpful
May 30, 2024
Great service.
May 18, 2024
Brilliant to deal with 5 🌟
Brilliant to deal with!
Received email to say that an upgraded set of headphones has been sent in error. I was advised that as it was their error then I was welcome to keep them or return for the original pair that I ordered! I’m enjoying the upgrade!
May 7, 2024
Got my earbuds 24hrs after buying
Got my earbuds 24hrs after buying. Very happy with the product and speed of service. Thanks Serafini!
May 8, 2024
Brilliant service from start to finish
Brilliant service from start to finish. Very accommodating and got the goods at a good price. Delivery was prompt.
April 29, 2024
Purchased a pair of MX5 Sony earbuds…
Purchased a pair of MX5 Sony earbuds (refurbished). Both Dean and Chris very helpful and earbuds received next working day with 3 year warranty.
Would recommend
May 9, 2024
Unprompted review
Great prices on refurbished items
Great prices on refurbished items with quick and efficient delivery.
April 27, 2024
Quick delivery
Quick delivery, item arrived exactly as described :) would definitely buy from them again!
April 19, 2024
Delivery and price were amazing thanks…
Delivery and price were amazing thanks for a great shopping experience
April 20, 2024
Arrived ahead of predicted lead time
Arrived ahead of predicted lead time. Big plus for me on this occasion
First class quality. Will use again. Happy to recommend.
March 25, 2024
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