Easy to use interface, links correctly direct you to the right pages and apps for completion of order, everything ran like clockwork. Prices are really competitive and very good delivery rates
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See what reviewers are saying
Good Morning, Thank you to all the team, you have made this purchase seamlessly simple, this my my first experience with a major purchase here in the UK, way superior to any purchase I have c... See more
Price, speed and quality. I purchased the starter pack to see where i was going wrong with which stabilser to use with which fabric. Not disappointed as it contains great information. I have since... See more
Great professional service throughout.As I wasn’t sure which was the correct zipper foot for my quite old machine, I sent model number and quickly received correct item (zipper foot). When I had diffi... See more
Company details
Information provided by various external sources
With over 60 years experience, Sewing Machine Sales are specialists in the supply of machines and accessories. Whether you are an experienced sewer or a complete beginner. If your passion is quilting or embroidery. Our business has been built on recommendations and we are proud of the exceptional reputation we have for quality and competitive prices. We stock reliable trusted brands of quality domestic sewing machines.
Contact info
217-219 Whitley Rd, NE26 2SY, Whitley Bay, United Kingdom
- 0191 252 5825
- www.sewingmachinesales.co.uk
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Replied to 66% of negative reviews
Typically replies within 24 hours
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Competitive prices
Found what I was looking for very easily. Very competitive prices. Navigating the site and the checkout was simple. Will definitely use Sewing Machine Sales again.
I rang this company with a question
I rang this company with a question. They were extremely helpful and a technician came to the phone and helped me out.
A lovely website that is easy to…
A lovely website that is easy to navigate, and easy to find what you want. The price of the item I purchased was lower than a couple of places I looked at, PLUS, I have the Brother Creative Quilting Kit added Free of Charge - That made my day, I can tell you! Then there's all the after care and a decent warranty into the bargain - can't wait for my machine to arrive!
Top class all round
simple on screen form filling
Super service and advice
I seeked advice about a appropriate part for my machine and got a quick response to the best suited item. I've ordered this and other items and I'm looking forward to getting sewing again. Selection of parts is great. Thankyou.
Walking Foot
I'm really worried if my walking foot will fit my machine as it wasn't in the list. Also why did I pay for P&P as my order was over £30?
Easy ordering process
Prompt and efficient service
Prompt and efficient service
Extremely satisfied
Singer Heavy Duty service
Excellent service from courier collection / return. All within seven days! Full service and repair at a reasonable price. Machine now works perfectly. Thank you
My Janome Sewist 725S and technical back up
I had a problem with the small black plastic lever on my Janome 725S and spoke to Stephen in Technical. He couldn’t have been more helpful (and indeed patient ) as I had to send him a photo of the part.
I have been using this machine for two and a half years and I find it tackles everything I ask of it - stretch, fine and thick fabrics. An amazing price for such a quality machine and the manual is very detailed and the tutorials a great help.
Ordering was quick and easy
Ordering was quick and easy. I found what I was looking for fairly quickly and navigating the website was simple and straightforward.
Superb customer service
I wrote an email more than five months ago enquiring about a variable speed foot pedal for my machine. I received a rapid reply that unfortunately no such item currently existed. This week I received a message that the Singer team had developed a new product to meet my needs. I’m so impressed with their proactive response, their attention to detail and the quality of customer service. It is so pleasing to receive first class customer satisfaction.
Sewing Machine Repair and Service
I sent my sewing machine in for a service and repair. The packaging process was clearly explained and easy to organise. Communication and service was fantastic.
Quick and efficient
The process was quick and efficient .Only one machine to choose from so easy process.
Incredible turnaround from order to…
Incredible turnaround from order to delivery. I cannot comment on the unit however it is a recognised brand and brand new in the box with my gift included. However I placed the order on Wednesday at 13:30 and it was delivered before 11:00 the next day! Super impressed! Thank you
Fast shipping, good customer service
I urgently needed a sewing machin and Sewing Machine Sales offered fast delivery. I am more than happy with their customer service as well, they answered my questions quickly. The machine (a Bernina b05) is perfect. Great experience!
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