Shamrock Cottages Reviews 

575
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning and peaceful locations, highlighting beautiful views and proximity to local attractions. Many appreciate the friendly and helpful staff and owners, who provide warm welcomes and useful advice. The booking process is described as easy and efficient, with good communication, and properties are found to be well-equipped, comfortable, and clean. However, some people were dissatisfied with the cleanliness and maintenance of certain cottages, citing issues like thick dust, dirty crockery, and unpleasant smells upon arrival. A few others noted dated facilities, broken amenities such as hot tubs or weak Wi-Fi, or a lack of essential items.

What people talk about most

Location

Reviewers mention positive feedback about location, often highlighting its suitability for exploring Ireland... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Facilities

Customers had ambiguous experiences with facilities, with many praising the serene surroundings, charming... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising the properties as clean, comfortable,... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was perfect for us for location. Beaches less than 10 mins away, local village close by with Londis that sells most things, pubs and cafe are great. Local restaurant was lovely. Would definitely re... See more

Company replied

Rated 5 out of 5 stars

The best place to stay for a few weeks as a base from where to explore beautiful Kerry. The house offers the best view ever: Carrauntohil from every window, complemented with lovely Irish cows. Eil... See more

Rated 5 out of 5 stars

Looking for Ireland especially. Friendly helpful staff who are accommodating in order to instil confidence in the service. I would use them again or their partners who at least answer the phone to u a... See more

Company replied

Rated 5 out of 5 stars

Raheen is a lovely, charming and spacious house in an absolutely stunning location. The endlessly changing weather over Lough Currane and the wild beauty of the valley make this a very special place.... See more


Company details

  1. Cottage
  2. Holiday Accommodation Service
  3. Holiday Home
  4. Self-Catering Accommodation
  5. Vacation Home Rental Agency
  6. Vacation Rental

Written by the company

Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

575 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(575)

236 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 star stay

Excellent hosts and everything you need in a beautiful house for a family holiday within an easy walk to a lovely friendly town with great facilities. 5 star stay

July 11, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Nicola,

Thank you so much for your lovely review of your stay in Galway. It's great to hear that you enjoyed your holiday!

Please let us know if we can help you to book your next stay in Ireland.

All the best
Tess

Rated 4 out of 5 stars

Superb views of the Minaun Cliffs

The cottage has superb views of the Minaun cliffs and only a few minutes drive from most of the main amenities including a few gorgeous beaches. Inside the cottage is a little dated but very clean and had everything you would need for your stay. It could do with curtains/blackout blinds as we were woken very early with the sun shining in. The WiFi also is weak and stops working every couple of days. Our contact was extremely helpful however and usually had it working again soon after each time we let her know it was gone again. The cottage is in a quiet complex with the nearest restaurant (Pure Magic) within a walkable distance. Overall we had a lovely week and would recommend to others.

July 19, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Tanya,

Thank you so much for taking the time to provide your honest feedback about your stay in Ireland. It's great to hear that you had a lovely week and that there was plenty to see and do in the area.

Please do let us know if we can be of any help to book your next holiday in Ireland!

All the best

Tess

Rated 5 out of 5 stars

Beautiful views and stunning beaches…

Beautiful views and stunning beaches hard to believe your in Ireland

July 18, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Ian,

It's such a beautiful place, isn't it. It's great to hear that you enjoyed your stay, thank you for taking the time to leave feedback.

If we can help to book your next holiday in Ireland, please let us know.

All the best
Tess

Rated 5 out of 5 stars

Cooltra Lodge is just WOW

Cooltra Lodge is the most amazing place to spend a week touring round Mayo. We saw such a lot in our week. The house had every conceivable facility so we wanted for nothing. Location was awesome and the sunsets were jaw dropping.
Great communication from both the owner and the housekeeper.

July 10, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning,

What a great review! It's great to hear that you had such a lovely week at Cooltra Lodge, and had the opportunity to see so much in the area.

If we can be of any help in booking your next stay in Ireland, please do get in touch.

All the best

Tess

Rated 5 out of 5 stars

very efficient

very efficient, no complaints.

June 27, 2026
Unprompted review
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Reply from Shamrock Cottages

Hello Charles,

Thank you for taking the time to leave a review for us.

We're so pleased to hear that you've been happy with our service!

If we can be of any assistance with booking your next stay in Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 4 out of 5 stars

Value for money

Nice location

July 4, 2026
Unprompted review
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Reply from Shamrock Cottages

Hi Ivan,

Thanks so much for your review.

If we can be of any help booking your next Irish holiday, please let us know!

All the best
Tess

Rated 5 out of 5 stars

A very spacious cottage in a stunning location!

A very spacious cottage in a stunning location overlooking the sea. A thoughtful welcome 'basket' of goodies on arrival. Clean, comfortable with everything you need for a great stay. A convenient location for touring the whole of County Donegal - we also managed a trip to Derry. A call in at the friendly pub in the village is a must - The Strand. Shamrock Cottages/Caretaker were very responsive to queries and questions. Overall a great stay!

July 11, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Liz,

Thank you so much for taking the time to leave such a lovely review! It's great to hear that you enjoyed your stay in Donegal, and that we were able to help you with your queries.

Please do let us know if we can be of any help booking your next trip to Ireland.

All the best
Tess

Rated 5 out of 5 stars

Fabulous cottage in an ideal location

The cottage is really well equipped and clean, in an ideal location for exploring Wexford. The children really enjoyed crab fishing from the pier in the evening & saying hello to the friendly donkeys around the corner.

July 4, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Ruth,

Thanks you for taking the time to leave such a lovely review. It's great to hear you had a good time exploring and meeting the donkeys!

Please do let us know if we can be of any help in booking your next trip to Ireland.

All the best
Tess

Rated 5 out of 5 stars

Everything was fabulous

Everything was fabulous. The house, pool etc. It was only 5 minutes outside the town and within walking distance of 15/20 minutes.

July 4, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning,

Thank you so much for taking the time to leave a review. It's great to hear that you had a fabulous stay!

If we can be of any help in booking your next holiday, please do let us know.

All the best
Tess

Rated 5 out of 5 stars

Great cottage as base for touring the nearby peninsula’s.

Lovely, roomy cottage, it has full kitchen facilities and tv. Weather has sunny when we visited so we didn’t require the dryer and only watched a couple of footie games as we were out and about all day.

July 4, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning David,

Thank you so much for taking the time to leave a lovely review of your stay. It's wonderful to hear that you had so much sunshine that you didn't need to use the dryer!

Please get in touch if we can be of any support in booking your next stay in Ireland.

All the best
Tess

Rated 3 out of 5 stars

View is stunning

View is stunning. Plenty of beds and they are comfortable. The garden was a mass of weeds. You should weed beds and pots and plant some flowers! The kitchen and bathroom are very tired and in need of renovation. The garden was certainly not dog friendly as advertised! No wardrobes in the property these are needed. There was a rusty old BBQ ready for the tip just left in the back garden. Shower had practically no pressure and using immersion heater as instructed I only managed to get 2 inches of hot water for a bath which is ridiculous! The deck was very tired and needed painting and the garden furniture very past it needed replacing! Both the ovens were filthy and unusable when we arrived however owner had them professionally cleaned one day before we left which should have been done before!

July 4, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Tracy,

Thank you for taking the time to leave a review, and I'm sorry that the cottage you booked has not lived up to your expectations.

I've found your booking, so please rest assured that we will raise your concerns with the owners.

I do hope you will return to us for another stay in Ireland, and we'll be happy to help.

All the best
Tess

Rated 5 out of 5 stars

Easy booking process

Easy booking process, communication efficient, office staff helpful.

June 20, 2026
Unprompted review
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Reply from Shamrock Cottages

Hi Stephen,

Thanks so much for your review, it's great to hear that you found our services easy to use and that our team were helpful.

If we can be of any help booking your next trip please do let us know.

All the best
Tess

Rated 5 out of 5 stars

Easy to book.

July 4, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi Christopher,

Thanks so much for your review, it's great to hear that you found our services easy to use.

If we can be of any help booking your next trip please do let us know.

All the best
Tess

Rated 1 out of 5 stars

Nice annexe in lovely area, but was filthy when we arrived

This annexe has the makings of a nice vacation experience in a lovely part of Ireland.  However, the filthy state in which the annexe was handy over to us severely marred our 1 week holiday.  We spent several hours (after a very long drive !) cleaning the place.  If this is the typical condition that the annexe is handed over to clients, I really couldn't recommend it.

June 19, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hello Kevin,

Thank you for taking the time to write a review, further to your recent stay. We're very sorry to hear that you were disappointed with the property and that you felt the need to clean upon arrival, this is certainly not the experience we want our guests to have.

We do ask that guests raise any issues with the homeowner or caretaker of the property as soon as possible during their stay, so that the matter can be addressed promptly. Our dedicated Holiday Support Team are also on hand during your stay and are more than happy to help.

We’d like to share your feedback with the homeowner so they are aware of your concerns, and can review any areas that may require attention for future guests. You will shortly receive a request from Trustpilot asking you to verify your booking details. Please respond within the next 3 days so that we can investigate your comments further.

Thank you again for your feedback. If we can be of any assistance with booking your next holiday to Ireland, please get in touch.

Kind regards,

Hayley

Rated 3 out of 5 stars

Not sure I'd book with them again

I found this company harder deal with than other holiday rental companies. The arrival information was slow to arrive and I had difficulty changing my dates. If you are booking with them make very sure you have all your information correct. I'm not sure I would book with them again.

July 4, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning,

Thank you so much for taking the time to leave a review, and I'm sorry to hear that our services haven't hit the level that we would expect on this occasion.

It would be really helpful to be able to look into where we went wrong, so that we can make sure that this is something we can improve on. You should shortly receive a request for further information from TrustPilot. Please could you complete this within 3 days, and we will then be able to review the details?

Thank you so much,

Tess

Rated 5 out of 5 stars

Great house and garden

Loved the garden and the house was very comfortable and bright. Good location for exploring the area, beaches and gardens.

June 27, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Fiona,

Thank you so much for taking the time to leave a review of your stay in Ireland. It's great to hear that you enjoyed your stay, and that there was plenty to explore nearby!

Please do let us know if we can be of any help booking your next stay in Ireland.

All the best
Tess

Rated 5 out of 5 stars

Efficient and easy to use

Efficient and easy to use, with good customer service whenever I have wanted to change bookings, cancel or get a refund.

July 7, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Alison,

Thank you so much for your review, and for your lovely comments on our services. We're really proud of our customer service team and it's great to hear that they've been able to help you with your bookings.

If we can be of any help booking your next stay with us, please do get in touch.

All the best
Tess

Rated 5 out of 5 stars

The location is ideal for beach and countryside.…

The location is ideal for beach or wider visits, many good food pubs locally and locals very welcoming.

June 27, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Wayne,

Thank you so much for taking the time to leave feedback following your holiday in Ireland. It's great to hear that you enjoyed your stay and had plenty to do nearby.

If we can help to book your next trip to Ireland, please do get in touch!

All the best
Tess

Rated 5 out of 5 stars

Everything was wonderful

Everything was wonderful, we are coming back. Thank you for everything.

June 27, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Mary,

Well what better review than a return visit? It's great to hear that you enjoyed your stay so much that you're going to be coming back.

If we can be of any support in booking your next trip to Ireland, please do let us know.

All the best
Tess

Rated 2 out of 5 stars

Very tired decor

Very tired decor. Several maintenance issues.

June 27, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon,

Thank you for taking the time to leave a review, however we are very sorry to hear that you were disappointed with the property you booked.

We value your feedback and would like to raise your comments with the property owner, to ensure that any areas of concern are reviewed and addressed where necessary.

To help us identify the property you stayed in, you will shortly receive a request from Trustpilot asking you to confirm your booking information. Please respond within the next 3 days.

Thank you again for bringing your comments to our attention.
If we can be of any assistance with a future stay in Ireland, please feel free to get in touch.

Kind regards,

Hayley

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