Amazing service as always. I called at lunchtime and the job was finished the same day. They went above and beyond in the investigation to get rid of the pipe entirely rather than capping it under t... See more
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Shepley Heating and Plumbing, based in Banbury, are a family run heating and plumbing company, who have been trading since 2005. We operate in Banbury and the surrounding villages. Our friendly team of fully qualified heating engineers specialise in Worcester Bosch boilers and can offer extended guarantees of upto 10 years. We are trained by Worcester Bosch, so our knowledge and expertise is always up to date. Our plumbers are NVQ Level 3 qualified in Plumbing and we are Unvented Cylinder qualified.
Contact info
125 Coopers Gate, OX16 2WD, Banbury, United Kingdom
- 01295 279309
- office@shepleyltd.com
- www.shepleyheating.co.uk
No recent history of asking for reviews
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Replied to 50% of negative reviews
Typically replies within 24 hours
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Shower repair
Our electric shower stopped working over Christmas. Great to get an appointment without too much delay over the holiday period and even better that it was fixable rather than needing a replacement: always great to find someone competent to facilitate a repair rather than offering an upsell.
5/5, would recommend
Really great company, serviced my boiler - friendly, professional, and less expansive than I'd seen other firms advertising. Highly recommend.
As always great service
As always great service, arrived on time, top man Robert.
Excellent company
Excellent company to do business with local friendly competitive and professional Thank you team Shepley
Excellent service as always
Excellent service as always. A really pleasure doing business with Shepley's.
Excellent Service
Rob once again arrived in time. Working in his usual clean way, my boiler was serviced within the hour.
It's a pleasure to look forward to his annual visit. See you next year Rob.
Another successful visit from Derrick…
Another successful visit from Derrick Shepley, to correct pressure drop in our heating system during very cold weather. Over the years we have had great service and system enhancements from Rob and Carl too.
A pleasure doing business with them.
Excellent support
We have had our boiler service for the last 11 years with no problems at all. This is all due to the exceptional Worcester Bosch boiler and excellent support from Robert and his father. Prompt and reliable.
Always a great team!
Carried out first boiler service
Carried out first boiler service. Excellent. always a pleasure to deal with.
These guys are simply brilliant
These guys are simply brilliant. Always have them do our annual boiler and gas fire checks. Very friendly service and very genuine people who always give a fair price. Can't fault them and they will go out of their way to help when they can, especially with loyal customers, something sadly missing from today's world. Can't praise these guys enough.
Great service and friendly
Great service and friendly, knowledgeable and helpful. We had a full 'major' service booked but having checked the boiler and parts Robert recommended a less expensive 'normal' service would be more appropriate and a major one wasn't needed for the time being. Appreciate the honesty! He also helped with some additional issues while on the job. Great service and highly recommended
Very helpful and efficient service
Very helpful and efficient service, highly recommended.
Usual professional approach from Robert
Shepley Heating was recommended to us…
Shepley Heating was recommended to us when our last boiler service company went out of business. We have just had our second boiler service with Robert and have again found him to be very knowledgeable, thorough and a pleasure to work with. He did an excellent job.
Thank you very much.
Just had a Bosch boiler service by…
Just had a Bosch boiler service by Shepley, excellent company to deal with. Robert is excellent.
Professional, punctual, polite and great value
Professional, punctual, polite and great value. 10/10
Services. Heating system maintenance
Excellent service as always
Excellent service as always. Prompt, efficient and friendly.
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