Shinjiru Offshore Hosting Reviews 

255
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the excellent customer service and prompt responses received. Many appreciate the quick and helpful support, often resolving issues rapidly through live chat or ticket systems. Reviewers consistently mention the reliability and instant assistance provided. However, some customers noted significant issues with service reliability and website performance, including prolonged downtime and slow processes. People also reported difficulties accessing their accounts and a decline in response times. A few encountered unhelpful support interactions, and concerns were raised about resource usage or problematic content on hosted domains.

What people talk about most

Customer service

Clients share positive opinions on customer service, with many reviewers consistently praising the excellent... See more

Service

Users describe ambiguous interactions with service, with some customers praising the highly secure hosting... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and prompt... See more

Website

Customers consistently note negative experiences with website functionality, with many reporting their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've never had an Issue with Shinjuru and always found them to be polite and helpful. I would have gone to 5 stars but lately they've dropped off a little on their responses on Microsoft Teams. They u... See more

Company replied

Rated 4 out of 5 stars

Never had any issues with them and they've always responded pretty quickly to my messages. I've never used anyone else so I can't really compare them. Saying that, this is the first time I've waited 1... See more

Rated 5 out of 5 stars

I had a server issue with a dedicated server. I got on live support with a very friendly person named Feeqz. My issue was fixed in minutes. I have never had quicker support and I have 4 servers wit... See more

Rated 5 out of 5 stars

Shinjiru always helped me in live chat and fix my hosting issues. Always recommend this hosting.


Company details

  1. Web Hosting Company

Information provided by various external sources

Shinjiru makes it our mission to protect privacy, a fundamental human right. We have been providing offshore web hosting and anonymous web hosting services since year 2000. We are one of the most experienced offshore web hosting companies in the world with 8 offshore locations, own Anti-DDoS Attack network, thousands of dedicated servers, IP addresses, ICANN appointed .com domain registrar and in-house technical support working 24/7 to monitor all your web services. We provision, protect and secure your offshore web hosting needs. We have offshore VPS hosting, private email hosting, bitcoin hosting and all the tools you need to secure your identity. Sign up your web services with Shinjiru today!


Contact info

3.2

Average

TrustScore 3 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(255)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great website!!

Super web host, very fast with customer service on SKYPE at the top! the agent is attentive and very competent! amazing service I recommend it! thank you

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

best hosting/support ever

gosh, they are really amazing. Help mi with migration and also a lot of problems which wasnt stricte hosting. Very fast help, nice contact with support. Servers are quick and safe. I recommend it from all my heart, never any hosting make me so happy.

July 25, 2022
Unprompted review
Rated 5 out of 5 stars

Best Hosting Service Provider so far

Basically, I felt at home when I switched over to Shinjiru. The have your back always. Believe me the customer support is perfect and the variety of servers to choose from is something you hardly find elsewhere. I'll reserve the rest of the commendation for you to explore the world of privacy - Shinjiru is no.1

May 19, 2022
Unprompted review
Rated 3 out of 5 stars

Honest Review

I've been a very satisfied customer of Shinjiru for 4-5 months and then I had to cancel my service.

Their team was ultra kind. Skype support was awesome. Kinda got an issue though sadly when my VPS started getting ddosed.

Shinjiru couldn't do anything about it. I mean they didn't like even offer anything.

I still have my domain with them and I am satisfied though to be a customer of theirs. Even like this.

Nothing beats their privacy and the freedom of speech they offer. I just can't believe how great of a company they are.

Maybe the one of the only issue in regards of technical issues:
1st) They don't offer KVM VNC or KVM Custom ISO Installation.

2nd) They don't have DDoS protection.

Other than that, their accounting was good. They never scammed me. They always treated me kind. So, what else?

May 10, 2022
Unprompted review
Rated 5 out of 5 stars

Best then Best

Using an offshore Dedicated server for more than a year.
best customer Support
Few Downtimes
Crypto Payment
.

May 3, 2022
Unprompted review

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