Ordered a Colnago stem after recent bike fit. After emailing and calling internationally several times, with false promises of the order being sent. I finally recieved the stem, not the one I ordered... See more
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Ordered one product. Sent incorrect item. Eventually got through to get a return authorisation. Told me to send by normal post - No chance. Sent signed for. Heard nothing. Checked delivery & PO didn'... See more
Over the years I have bought two Campagnolo group sets and an Enigma Etape frameset from Fraser and the Shiny Bikes team. Fraser is always helpful and knowledgable on the phone and will guide yo... See more
I have to speak as I find. Ordered a complete Campag Record Groupset, was not in a rush & after a week chased them & it was delivered the following day. I had spoken to Fraser & he was very helpf... See more
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Exemplary service and price - cannot fault them...
I ordered some Campagnolo wheels and cassette at a very competitive price and was extremely pleased at the speed of response and delivery to Somerset, SW England.
The wheels were delivered in less than a week and were very well packaged; they were exactly as ordered and the cassette was genuine Campag...
I will have no hesitation in using this mail order shop again and after having a very bad experience with a larger retailer attempting to Wiggle out of their obligations after misrepresenting a complete and not-inexpensive bike I was relieved at the care that Shiney Bikes placed on my custom and my order...
I hope that this info. helps someone; I will always comment factually and have no other attachment or interest in the company I have reviewed - good or bad.
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