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Shiply Reviews 

73,609
•
TrustScore 5 out of 5

4.8

Shipping Company
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Review summary

Created with AI, based on recent reviews

Considering 5,425 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for offering competitive pricing, making it very easy to find reasonable quotes for transporting bulky items safely. People deeply appreciate the simple, straightforward booking process and the polite couriers who always handle items with utmost care and high professionalism. However, some people mentioned occasional delays in arrival times or communication that sometimes required extra prompting from the customer's side during delivery. A few reviewers also noted unexpected challenges regarding scheduling difficulties or coordination issues with specific transport providers during the house move.

What people talk about most

Service

Consumers find service to be a great experience, praising the prompt and clear communication throughout the... See more

Delivery service

Reviewers express strong satisfaction regarding the delivery service, frequently highlighting punctual... See more

Staff

People report positive experiences with staff, frequently highlighting great communication, punctuality, and... See more

Price

Customers had positive experiences with price, frequently highlighting competitive quotes and exceptional... See more

User experience

Clients share positive opinions on user experience, highlighting that the platform is very easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good communication , blanket covered and strapped in heavy tall bookshelves . Arrived on time and took care of my items . Also helped me by carrying heavy bookshelves to the first floor and to my liv... See more

Rated 5 out of 5 stars

I got a lot of quotes with various prices from lots of companies. I chose one I had used before. They happened to be the lowest and fairest price. One thing I would suggest that you read through the... See more

Rated 5 out of 5 stars

I used Shipley (first time user) to return a bathroom vanity unit. I found the process easy, I messaged back and forth with the driver to clarify a couple of points which was really helpful. I had a c... See more

Rated 5 out of 5 stars

Quick responses, liked the review process and ratings. Had a great experience with our shipper with special attention to detail and fast service. You pay a fee for their services (Shiply) but I'd do... See more

Company details

  1. Shipping Company

Written by the company

Get multiple quotes from couriers & transport firms already making similar trips. Free Service, Save Time & Money - Courier Quotes Online.

Contact info

4.8

Excellent

TrustScore 5 out of 5

74K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(73,609)

5,457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Total reliabilty in all aspects

The excellent co-ordination and clear, rapid communication provided by 'Shiply' is really appreciated, as is their reliable selection of transportation companies. The quotation received was very reasonable and I would be very happy to use this service again in the future.

September 18, 2026
Unprompted review
Rated 4 out of 5 stars

Very good set of quotes came in for a…

Very good set of quotes came in for a furniture delivery to me, and overall very happy but it can get confusing when you’re replying to different people all asking different questions about the job. Could do with a bit of streamlining.

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy

The whole experience was easy stressfree and we got a reasonable price. Very happy

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent website for carrier services

Shiply.com is an excellent website for obtaining prices for delivery of large or heavy items. Basically different delivery carriers bid to collect and deliver your items and the prices vary considerably. I personally went for a one man van who had 100% perfect feedback back and was very pleased with great communication throughout the process.

September 23, 2026
Unprompted review

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