Shoe Envy Reviews 

355
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Amazing company, boots were cheaper than anywhere else and in stock (so many places advertise certain boots but only have in size 2....). Placed order with FREE DELIVERY (always a draw for me and w... See more

Rated 5 out of 5 stars

I ordered these EMU boots as one of my wife's presents - ordered late as usual on the Friday - received confirmation by email and traced via Post office throughout. The boots arrived by 11AM on the Mo... See more

Rated 1 out of 5 stars

Ordered two pairs of fly boots, only one arrived despite invoice saying box included both pairs. have tried ringing in excess of 50 times to be greeted with 'your call can not be connected', no re... See more

Rated 5 out of 5 stars

I had wanted these boots for a couple of months and was willing to pay full price but kept putting off the purchase but on seeing shoe envy's amazing prices and free delivery I couldn't resist and ord... See more

4.3

Excellent

TrustScore 4.5 out of 5

355 reviews

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4.3

All reviews

(355)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy, and quick

Ordering was easy -order was posted very quickly, and I was informed all the time, where my shoes went. It's working!

March 6, 2012
Unprompted review
Rated 5 out of 5 stars

Great, comfy shoes for everyday wear.

Have bought Fly London boots previously which are super comfy and stylish, so thought I would try their shoes as I need cushioned soles. They don't disappoint, and it's nice to have a bit of height and not feel like your wearing heels.

March 3, 2012
Unprompted review
Rated 1 out of 5 stars

Potential Fraud

Please read this and take note! i wish I had read the other reviews stating the same.... Ordered and paid for boots (over a hundred pounds) - received an email saying 'here is your tracking code' with NO tracking code. Emailed them 3 times, no response at all. The phone number is not obtainable. DO NOT USE THESE PEOPLE EVEN IF THEY ARE LEGITIMATE THEIR CUSTOMER SERVICE SUCKS. I have called my bank and fortunately I can claim under 'unreceived goods over the interent' but have to wait 30 days from when i paid them. Thre are hundreds of other sites you can use, do yourself a favour and use them instead of this nightmare company

March 2, 2012
Unprompted review
Rated 1 out of 5 stars

RUBBISH !!!!!!!

Have ordered from shoe-envy before no problem.Ordered emu boots at £105, have returned them and was going to order an alternative BUT HAVE HAD NO RESPONSE FROM THEM OR A REFUND, THE BOOTS WERE RETURNED 2 WEEKS AGO, UNABLE TO CONTACT BY PHONE AS NUMBER CANNOT BE CONNECTED.AM NOW £105 DOWN.NO REPLY TO ANY EMAILS.DO NOT ORDER FROM THESE MUPPETS!!!!!!

February 29, 2012
Unprompted review
Rated 5 out of 5 stars

fantastic shoes, fantastic service

i was a bit dubious of buying these shoes (2 pairs) as the price seemed to cheap.
However they are both exactly what i was hoping and arrived the next day,
I will buy all my shoes here from now on!

February 29, 2012
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY SOMETHING IS VERY WRONG!!!!!!!! DO NOT BUY WEBSITE NOW STATES THEY HAVE CEASED TRADING !!!

Ordered fly boots 22nd Feb arrived Saturday am but are too tight. Tried at least 30+ times to contact company but get "sorry you call cannot be connected" no replay to any of my numerous emails so did abit of digging. I have friends that way. Shop in Shaftesbury was full of shoes last week this week it has been emptied!!!!!!!! Also been told that they are hardly ever at the Warehouse in Gillingham. something is very wrong.......at least I still have boots to hopefully sell on & recoupe my money. I had read reviews on here over 2 weeks ago & all looked ok
!!!!!!!!!!!! I AM NOT HAPPY !!!!!!!

February 29, 2012
Unprompted review
Rated 1 out of 5 stars

AVOID LIKE PLAGUE - VERY DODGY

Ordered two pairs of fly boots, only one arrived despite invoice saying box included both pairs. have tried ringing in excess of 50 times to be greeted with 'your call can not be connected', no response from emails despite sending to three different addresses. I have even tried ordereing again from web site and strangely enough everything is out of stock For this reason I have now raised dispute with paypal

Very very angry!!!

Update now says ceased trading on website!!!!

February 29, 2012
Unprompted review
Rated 2 out of 5 stars

Very slow in responding. Still waiting for RMA Number.

It is with regret I write a poor review. I wish to return an item but have been unsuccessful in gettng the relavent RMA number needed. The telephone number is either not connecting or going to voice mail and my e-mails are not being responded to. I fear I may be stuck with an item I do not wish to keep.

February 29, 2012
Unprompted review
Rated 1 out of 5 stars

Where are my boots"?????????

I bought 2 pairs of fly boots. One pair arrived. Initially able to contact the company who assured me that the other pair would be sent that day. 1 week later , no boots, £75 down and unable to get hold of the company despite numerous emails. The telephone number is now unobtainable.
Avoid this company!!!!!!

February 28, 2012
Unprompted review
Rated 5 out of 5 stars

Fabby!!

Fabby company. Brillant 1st time buter experience. Will defo shop here again. Thanks shoe envy x

February 28, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant !!!

I would recommend Shoe Envy excellent service all round and fast delivery. Cannot fault them at all

February 28, 2012
Unprompted review
Rated 3 out of 5 stars

Cheapest price around

Quick delivery. Boots are still currently retailing at £114.99 on most websites. Only thing that let thw site down was that the boots were slightly scratched. Nothing but a little bit annoying. That said it wouldn't put me off shopping on the site again :)

February 28, 2012
Unprompted review
Rated 1 out of 5 stars

no customer service point - missing order

I ordered and paid for two pairs of fly london boots - one pair arrived, and I have been trying to contact shoe-envy via telephone (number given on website doesn't work) and email (no reply after at least 5 emails). I'm left with one pair of boots instead of two, and £75 down.

February 28, 2012
Unprompted review
Rated 1 out of 5 stars

Do not buy from them

Ordered Fly boots at a good price and they came quickly. Problem is they don't fit and I need to return them. Three emails have gone unanswered and the telephone number is not connecting. Do not buy from this company, there is something suspicious about it all.
Now left with boots and down £100.

February 28, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Sevice

Brand new unopened boots which is a lot more than you get in a shoe shop. Very efficient.

February 27, 2012
Unprompted review

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