Reward survey scam! Purchased a $5 watch that won't even come on! In other words, it doesn't work. Supposedly a deal on a reward survey and 20 days later they took $109.97 from my account! I want my m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
1. Blood pressure readings are dangerously inaccurate. Can't rely on them. (I have hypertension but this thing has never shown more than 140 mmHg) Under certain circumstances it can be dangerous fo... See more
There never was a watch. No inventory. From first fittech email received confirming order, I knew there would be a problem. 3 days to process "order". 15 days to "send". One month later, they’re cryin... See more
I wish I’d seen these reviews prior to my purchase. It took over a month to receive product, once I found out where this product was coming from China, I then knew product would be sharing personal in... See more
Company details
Information provided by various external sources
FitTech™ is fitness and health. Maximized. We bring to you top of the line activity trackers, smart watches, and ear buds, so you're always up to speed with the latest technology. Track your steps, sleep, calories, heart rate, blood pressure and more!
Contact info
Philips Hwy 6100, 32216, Jacksonville, United States
- www.shopfittech.com
Cheap for a good reason!!
The watch arrived a month ago but was not the product in the ad' as, apart from the body colour being different the screen was monochrome rather than 4 colour as in the photograph. After exactly 30 days use the Fittech Lux (?) started to malfunction by no longer recording sleep pattern and duration. Some of the other measurements (heart and respiration rates) have been suspect from Day 1. I contacted Fittech about both issues. No response to the fact that the product is not as depicted. Response to request for refund/exchange and they cited their Terms & Conditions! As product cost less than $100 they are simply 'sorry'. Priduct is cheap for a good reason!
October 23, 2019
Unprompted review
This is a deceitful company who lies…
This is a deceitful company who lies about what their products can do. I was killed or a specific feature and this company said their products could deliver. They lied, it cannot and what's worse is that they reduce the price and then have a policy that they don't do returns of under 100.00 dollars. This company wants to make money off their dishonesty! Stay away!!!
October 2, 2019
Unprompted review
NEVER DO BUSINESS WITH FIT TECH
Bought and paid in full.....NEVER RECEIVED THE ITEM
YOU CANNOT REACH THEM BY PHONE (their lines are always too busy, their items are in back order) OR EMAIL.
Their web page looks very professional however it is a scam as far as I am concerned.
September 11, 2019
Unprompted review
Following a very bad experince I had…
Following a very bad experince I had with SHOPFITTECH, I do feel compelled to warn as many people as possible, to NEVER, EVER ORDER ANYTHING AT ALL, FROM SHOPFITTECH.
Back in March, 16, 2019, I ordered an item from this company, and up to now, July,16,2019, I have not received that item, I bought and paid in full, despite numerous email, I sent to the SO CALL customers services, reminding them about that matter, I have not receved it yet.
To me, it is a GREAT LACK of consideration towards the customers, who are paying their wages.
So PLEASE PLEASE PLEASE, anyone who would come across SHOPFITTECH, DO NOT TRY TO ORDER ANYTHING AT ALL, because I would not like anyone experiencing, the great lack of respect, like I did.
July 16, 2019
Unprompted review
Very poor customer service
Customer service did not care that I was unhappy that it took a month to get my product, Mark A. took a hour or more to respond, I was lied to and ignored multiple times, site is misleading and no returns on anything that they say is on sale(which is every item they offer). Slow shipping. Phony reviews no way every review is 5 star and they would not show me where to leave a review on the website. The v11 watch works half the time, often doesn't recieve text or link exact time with my note 8. Worst online experience I have ever had. Terrible company buyer beware, as a update my watch stopped working after 2 months and all customer service now is automated
July 1, 2019
Unprompted review
Sent me a defective item and refused to…
Sent me a defective item and refused to believe me when I said it was defective, accused me of lying. After a lot of emails, they finally stated they would refund me if I returned the item. I return the item and then they tell me they will not refund me and accuse me of using the item for 30 days and sending back (even though I sent them shipping records showing I had it for 6 days total). Awful awful company
June 10, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.