Short Stay Reservations Reviews 

During our stay my wife fell ill and the assistance we got from the staff was excellent , though in no way part of the rental contract I shall be an annual visitor to the appartments of the Short Stay team.

Clean, warm, cosily. Good service. I stayed there almost 2 months and I enjoyed aparment

Customer service leaves much to be desired. When I arrived in Barcelona for my stay, it was raining and cold. I went to the taxi stand, ready to go to my lodging only to find that I did not know where to go because I didn't have an address. I realized that the 'thank you for your reservation' message they'd sent didn't actually have the most pertinent information in it, like the address of the place you are staying. I hadn't bothered to look because it is so unusual that it would not be there. Anyway, I rang the number in the email several times but the phone clicked as if it had been answered and then someone hung up again. I'm not saying that's what happened. I'm saying that's what it sounded like. It was very disconcerting. One would expect at least a recording "sorry we're on the other line right now. Please hold". Something. Anything! After about the tenth time ringing and no one picking up, I began to wonder if I'd given my credit card number to a scam webpage. I was on the verge of tears, in public. In my desperation I ended up making an expensive long distance call to Amsterdam or wherever these people are headquartered, just to reassure myself that they were real.
I did finally manage to get through to someone in the local office, for which I was ever so grateful but they seemed to have difficulties finding my reservation as they made me wait ages for them to call me back.

Next thing. You are required to fill in a form upon arrival with your details and your credit card which you are then supposed to leave downstairs in the mailbox. I'd already given them my stuff on the website but whatever. I called my bank and it hadn't been charged. I wasn't crazy about the idea but I was willing to do it anyway. Perhaps it's unusual but for the life of me, I didn't have a pen. I was in a meeting with my phone turned off. They electronicallyade it so that's keys didn't work. I had to go to the office. Fair enough but couldn't they provide a stupid pen? Maybe one with their advertising and contact information on it. Lots of businesses do that. It makes sense.
I'm not so sure about the maintenance they do on the apartments either, although there is a warning on the table that you had better take the trash out in the morning or they will charge you seventy euros, here I lie shivering in my bed because the heat has mysteriously stopped working. So no, I don't believe they really care about their customers or maybe management needs to go back to business school.
I give them three stars though because the location is excellent. I like the city and the quarter I'm staying in. The coffee machine makes decent coffee. That's always on the plus side for me. But really, they deserve one star.

Had a great stay in Amsterdam at Short Stay Amsterdam. Lovely apartments on the canals!

Just got back from a short break in Barcelona.
The apartment was comfortable, clean and the location was perfect. Around the corner of the Sagrada Familia with very easy access to the old centre. All in all a great stay!

I stayed the first weekend of the Amsterdam Light Festival and it was amazing. what a city!! The apartment was close to everything so no need for the hassle with public transportation. Me and my girl walked every road of this lovely city. For sure i will stay here next time!!

I used twice the flats in amsterdam and both were very comfortable and in a good location. Really enjoyed a relaxing stay. Check in and out was very easy and the flats are modern and clean. Would do again!

We were contacted during the stay, because the owner wanted to sell the appartment, they wanted to visit us with potential buyers, an horribel experience during our holiday.

Great location near restaurants and shopping, small museums, markets. 15-20 minute walk to central station. Steep steps to the second floor might be tough for some, and a few minor maintenance issues, but still really nice roomy and homey modernized apartment which beats a hotel if in The Hague for more than a few nights.

We stayed in barceloneta in a great apartment! Everything was as i expected and we had a wonderful weekend. Definitely next time again

Wow, mites in room !

A wonderful location near the Dam. This was the second time we stayed in this apartment, and the 5-6th time with Short Stay. The condition of the apartment has gone down-hill a bit during the last 2 years, both because residents rarely report nonfunctioning oven/microwaves or showers, and because the furniture (like the bed) doesn't get checked or replaced until the next major renovation. The management tried to deal with problems, although the cieling leak in the pantry and the shower could not be fixed. This time was OK, but unless it is fixed up a bit more, we'll choose another place next time. If it is fixed up, its wonderful!

Lindenstaat H apartment was very nice but we paid high season Price around Christmas although The Company said it was low season and therefore closed their
desk at shiphol. As a result We had to pay 25 euro to get personal check-in.

2 chairs in the dining room were broke and a cutting board was missing. We called
the office, but nothing happened.

Short stay group had helped me and my friend during our vecation
The stuff was always avaliable and very kind
The apartment was beautiful and very clean.
THANK YOU !

we enjoyed our stay, and any issues we had were dealt with speed and quality.

We spent a weekend in Amsterdam with our family (2 kids: 6yo and a 3yo) and we decided we wanted some more room. We booked a two bedroom apartment through this website and we loved it! The check-in was easy, there was a desk at the airport so we could go straight to the apartment from the airport. The location was amazing: right on the Prinsengracht. One small downside were the steep stairs but that was a small thing considering the unique location. The internet was down one day and we called the office and within the hour it was fixed, so the kids could once again play on the iPad hehehe.

All in all a great stay!

The staff via email and in person were very nice. The apartment that I chose near Las Ramblas was extremely noisy. I believe that some of the apartments on the upper floors of the same building were vacant and they might have been quieter. I wish they would have suggested that alternative. There was a night club right accross the narrow street where our bedroom and living room terraces were located. It was open and loud from 11PM until 5AM. The only other suggestion would be to add three wine glasses to the glassware.

Unfortunately we got a very noisy appartement at Leidseplein despite the fact that I was asking for a quiter appartment as I was for business in Amsterdam. The text of the appartement says that the area is noisy but this is not as stated due to the restaurants and bars. The fact is that the appartement itself got a very noisy air condition (in winter) that couldn't be stopped at was howling like a kitchen hood. And we got very strange visitors at 1am and 7am in the morning knocking at the appartment door and ringing the bell. I think it should be mentionned that the area can be compared to the red light district area, drunken people running around, cheap restaurants, bottles of beer and drinks on the floor. Not at all a romantic or business place. Would be great to be more precise on that.

Very old house, very used furniture and with a problem of elevation so the bed was slipping on a side during the night.
This house need urgent renovation and the furniture must be totally changed.
Sheets were clean, the staff in airport nice, but this doesn't help with a house that is absolutely improper for use.
We stayed 5 nights and was the worse way to spend 1200 euro!