DO NOT STAY WITH THIS COMPANY. We stayed in Amsterdam in January 2019. There were rats in the apartment. Customer services did nothing to assist us and when we complained on our return home we were ca... See more
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BEWARE! This company is a scam. They list properties on Air BnB take the money and NEVER PAY THE Owners.
Please do Not use this unscrupulous company. If like us you unwittingly book through them under booking.com. We did not realise that they passed our booking on to this company. We did the 'right' thin... See more
This company have absolutely no integrity. They were unable to fulfil our group booking because their country would not allow us to enter due to Covid. They have refused us a refund for our stay for w... See more
Company details
Contact info
Herengracht 451, 1017 BS, Amsterdam, Netherlands
- +31205231020
- reservations@shortstaygroup.com
- www.shortstayreservations.com
1.1
Bad
147 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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A little expensive for what you get.
Nice apartment but suffers from ill fitting doors that rattle when the building front door is opened and excessive noise every time a neighbour uses the staircase. SOme serious sound proofing of the stairs is required.
June 12, 2013
Unprompted review
Reply from Short Stay Reservations
Dear Peter, we are sorry to hear about the excessive noise. Some of our apartments are in very old buildings so noise reduction is hard to accomplish. We are doing our best to improve this and will notify future customers about the possible noise. thank you.
Apartments are nice but maintenance and check-in procedure could be better.
The apartments are nice and characteristic, but could do with a little bit of maintenance (not functioning lights, broken shower doors). Also the cleaners that come once a week spend less than an hour cleaning a two bedroom apartment. Last but not least, check-in is done by appointment. This is fine unless your plans change because your plane it late. There is a phone number on the reservation, but we kept being referred to a different number by an answering machine to several different numbers. This is quite hard when your in the car to get to your destination and don't have a notebook handy to write down the numbers that they want you to dial instead.
June 12, 2013
Unprompted review
Reply from Short Stay Reservations
Maaike, thank you for your extensive review. We will improve the points you mentioned immediately also the check-in is a known issue we are improving. We hope this won't stop you from staying again with us.
So much better than a hotel
Well organised outfit, getting keys was easy and found apartment easily.
Spacious well equipped apartment, good wifi, tv, cooking utensils etc. bed much better than hotels but could do with a headboard.
Good supermarket 2 minute walk away so no need for big shopping trips.
Would use again if I was in town for any length of time.
June 12, 2013
Unprompted review
Excellent accomodation service for business and leisure travellers
The apartments in the NL that i have stayed at have been great. Good quality and an ideal alternative to hotel accomodation.
June 12, 2013
Unprompted review
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