Shower Enclosures UK Reviews 

120
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I ordered a bathroom cupboard from a site that I thought was VictorianPlumbing.co.uk as it had that banner over the page. The sale went through on my credit card but I received no confirmation of purc... See more

Rated 1 out of 5 stars

DO NOT TOUCH WITH A BARGE POLE! Lies, lies, lies! Ordered shower enclosure, waited and waited. Didn’t arrive. They said the courier lost it (as if). They said they would order another enclosure fr... See more

Rated 1 out of 5 stars

NOT TO BE TRUSTED! DO NOT BUY FROM THIS SELLER!. Sent the wrong item then persisted to lie to us about sending replacement. If they answer the phone they say they will call you back and never do. Ha... See more

Rated 1 out of 5 stars

Nearly 4 weeks for a shower screen ? website states 3 to 4 days. I'm fed up with giving excuses to my customer why Shower Enclosures UK have failed to send the shower screen. Try explaining... See more

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Company details

  1. Bathroom Remodeler

Written by the company

Shower Enclosures UK are an online retailer of bathroom products. As the name suggests we specialise in shower enclosures and trays but also supply vanity furniture, taps, showers, bathroom mirrors and radiators. We offer products from reputable brands only that come with manufacturers guarantees. Our aim is to supply our customers with affordable good quality bathroom products and for those products to reach you in good condition. We're human and occasionally we do get things wrong how we respond in those instances is what sets our company apart. We will always endeavor to leave you feeling completely satisfied. Registered Company: 07190229 VAT Number: 121 3929 36


Contact info

1.4

Bad

TrustScore 1.5 out of 5

120 reviews

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No recent history of asking for reviews

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1.4

All reviews

(120)

1 review in the last 12 months

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Rated 4 out of 5 stars

Good product, slightly let down by delivery company

Product is good and good value. Excellent, helpful advice over the phone. I was told on the phone that they "never deliver without ringing first". I had no idea when the shower was going to be delivered, until the driver rang me at work to say he was outside my house (I work 30 miles away). Fortunately a neighbour could let him in, but he would not bring the products inside the house, leaving the nearly 80 year old to do that! Fortunately another neighbour came to help out, but this was very disappointing. Shame when the rest of my experience was so positive.

June 19, 2015
Unprompted review
Rated 5 out of 5 stars

Customer service at its best

Dean is the Guy I dealt with and he is a complete credit to his company. The informal but definitive advice he gave me help me clarify what I needed to buy. Product delivered within 3 days. Not fitted yet but upon inspection of shower enclosure all looks fine and befitting it looks very straight forward..
Many thanks Dean for your words of wisdom.

May 21, 2015
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent customer service and fantastic products

I used ShowerEnclosures UK for the first time for our bathroom install and found them a delight to deal with. There was an issue with my order (my fault, not theirs!) and not only did they promptly call me back personally to chat this through with me, but offered a replacement quickly and with no hassle. The products when they arrived were exactly as expected and the delivery drivers were great too! Can't fault them at all. Customer service DOES still exist in the UK!!

May 11, 2015
Unprompted review
Rated 5 out of 5 stars

Quality product, speedy delivery, and great value

Impressed, I'm not one for giving reviews but I'll give credit where credit's due. We were in-need of a replacement ceramic toilet lever, the quality was better than expected and a real doddle to fit. With the speedy delivery being a much appreciated bonus given the urgency we needed it! More than happy to recommend Shower Enclosures to friends and family alike.

November 11, 2014
Unprompted review
Rated 5 out of 5 stars

just what we wanted

I would definately recommend this shower tray,as it is exactly what we wanted.Fits perfectly into our bathroom,and is completely non slip,making showering an absolute pleasure.My husband is very unsteady on his feet when showering,but now,feels totally safe.

November 11, 2014
Unprompted review
Rated 5 out of 5 stars

Speedy Service at the right price

Spoke to Dean went through the options, ordered the suite i needed at the right price Dean helped me with choice as i needed a short bath, with his advice i got the right goods. The order was delivered Next Day brilliant service

November 10, 2014
Unprompted review
Rated 5 out of 5 stars

Unmatched personal service.

Glad to see old fashioned personal service is still available,The delivery company decided to separate the package into two for ease of handling. Leaving me with a shower enclosure without a tray.When I called customer support (2 hrs after delivery) never got the usual waffle they simply got in touch with delivery driver and , even though he was 30 miles away got him to come back and complete the order the same afternoon. Left feeling they really care. James.

November 10, 2014
Unprompted review
Rated 5 out of 5 stars

2nd Purchase just as good as the first

After using shower enclosures uk to but the suite to do up my bathroom, i decided to use the same comapny to do up my mums bathroom aswell. We had the enclosure toilet sink and radiator arrive in 2 days and was more than happy with the quality. As said before woul happily use again, friendly staff really make a difference

April 28, 2014
Unprompted review
Rated 5 out of 5 stars

Good service

Bought the 'Melbourne 1700 Complete Bathroom Package' and was very impressed when it arrived when i was told it would be

April 1, 2014
Unprompted review
Rated 5 out of 5 stars

Online shopping as it should be

These people really do make shopping on line easy. From start to finish it was, very quick, efficient, stress free, smooth transaction second to none and they kept me informed at all times. I would recommend this company to anyone wanting anything for their bathroom.

March 26, 2014
Unprompted review
Rated 5 out of 5 stars

Speedy delivery, helpful staff

I wasnt sure exactly what type of radiator I wanted/ needed for the size of my living room but the staff were very helpful and not at all pushy.
Once I made my order, the radiator was delivered on time without any lengthy delays - Im very happy with my purchase.

November 1, 2013
Unprompted review

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