Sidey Reviews 271

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and high standard of work, often describing them as polite, efficient, and respectful of property. The products, including windows and doors, are frequently highlighted for their fantastic appearance and excellent quality, with many consumers feeling safer and more impressed with their new installations. The overall service, from initial sales to installation and aftercare, is often described as excellent, with timely arrivals, efficient work, and thorough clean-up. However, some customers also noted issues with the quality of the sealant around windows, describing it as poorly applied. A few people experienced problems with door handles breaking prematurely and some reported issues with water drainage from newly fitted doors. There were also occasional mentions of scratched windows upon installation and doors catching when closing, requiring follow-up visits.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the prompt, efficient, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Product

Customers consistently note positive experiences with product quality and installation. Many reviewers are... See more

Quality

Clients share positive opinions on quality, with many praising the fantastic appearance and great quality of... See more

Based on these reviews

Rated 5 out of 5 stars

We had the pleasure of Sidey attending our property today to install new windows. From the 1st contact with Paul and Gavin to the end result was so pleasant and easy. The fitting team couldn't ha... See more

Company replied

Rated 5 out of 5 stars

I recently had my front door replaced with a fire door by Sidey, and I couldn't be happier with the service. From start to finish, everything went smoothly. The workers were polite, professional, and... See more

Company replied

Rated 5 out of 5 stars

The team were absolutely fantastic from start to finish. The two young lads were very respectful of the property, cleaned up well after all the work was done and also very careful, caring, polite an... See more

Company replied

Rated 5 out of 5 stars

Arrived on time and fitted 3 windows in just under 4 hours. Used plenty of dust sheets to protect our relatively new carpets and cleaned up behind them. A job well done and at a reasonable price

Company replied


Company details

  1. Window Supplier
  2. Door Supplier
  3. PVC Windows Supplier
  4. Window Installation Service

About Sidey

Written by the company

Established in 1932, Sidey are Scotland’s leading manufacturer, supplier and installer of quality windows, doors, composite fire doors & living spaces. Our products achieve energy efficiency, security, durability, and whole-life sustainability. Serving Homeowner, Trade, New Build & Social Housing sectors for over 90 years, Sidey has gained an unrivalled reputation.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

271 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good work

Installation Team were friendly and tidy, the small problem was well dealt with and satisfactorily concluded

October 29, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars

Very happy with our front door

Very happy with our front door. Amazing service from all. Installation was fast and efficient.

October 2, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars

The work was done as scheduled and the…

The work was done as scheduled and the fitters left no traces. Excellent job and I am very pleased with the windows.

June 11, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars

The team were absolutely fantastic …

The team were absolutely fantastic from start to finish. The two young lads were very respectful of the property, cleaned up well after all the work was done and also very careful, caring, polite and friendly. The new windows are absolutely amazing.

October 24, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service. Brilliant after-sales service. Quality Product. Need I say more?

September 9, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars

New Door

Great service from ordering our Door to having it fitted. Couldn’t fault them as a Company. Defo would recommend them to everyone.

October 20, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 3 out of 5 stars

Quality of windows are good but…

Quality of windows are good. Communication was excellent until we signed the contract, then trying to get the surveyor to call back to answer a question proved impossible.
Disappointed with installation as it was a bit rushed. Quality of finish and attention to detail was lacking somewhat. Job was allocated 3 days but was bashed out in 2. Couple of minor issues that we noticed after installation were dealt with promptly.
Overall given the price paid, not really jumping for joy, and probably wouldn’t recommend.

September 17, 2025
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Reply from Sidey

Thank you for your feedback, it is important to us and we appreciate you bringing this to our attention. Please can we ask that you email retailinfo@sidey.co.uk to discuss the matter further.

Rated 5 out of 5 stars

Very friendly and professional every…

Very friendly and professional every step

September 25, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars

Arrived on time and fitted 3 windows in…

Arrived on time and fitted 3 windows in just under 4 hours. Used plenty of dust sheets to protect our relatively new carpets and cleaned up behind them. A job well done and at a reasonable price

September 17, 2025
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 2 out of 5 stars

Keep a mop at door

On going problem with front door water follows door into hall .Many people from sidey have tried all have failed.

September 11, 2025
Unprompted review
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Reply from Sidey

Thank you for your feedback, it is important to us and we appreciate you bringing this to our attention. Please can we ask that you email info@sidey.co.uk to discuss the matter further.

Rated 5 out of 5 stars

I am well impressed with my new windows…

I am well impressed with my new windows and doors I feel a lot safer. The guys done an amazing job, were respectful in their communication and tidied up their stuff and swept floor. Thankyou so much !!

September 4, 2025
Unprompted review
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars

professinal fitters

Found a new door which met our criteria.

July 16, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars

The day my windows were done

The guys came on a very hot day. They start work as soon as they arrived the young guy got my front door off very quickly then they got on with it . The older guy came and told me that the bed in my second bedroom would would have to be moved I explained I couldn’t do it (as I’m nearly 70 ) I had moved all the other furniture appropriately I think he didn’t really explain well but quickly said he could move it but ur company would take no responsibility for damages which I agreed I took all bedding off and he could move it down with the door shut . Throughout I supplied them with juice and water it was so hot . They were chatty and explained what I was to do with the wood surrounds on window and door clear varnish etc .T hey never left a mess cleaned up with there wee Hoover . I will be recommending you to friends and family in future as it was a pleasure experience Alison Boyd

July 8, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars

Quality service and reliable products

From the initial visit to completion Sidey provided an excellent service with good communication throughout. Timescales were adhered to and the clearing up at the end of the job was exemplary.

June 25, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars

Good replacement back door

A quality door and efficient installation. From start to finish an easy process.

July 24, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars

I recently had my front door replaced…

I recently had my front door replaced with a fire door by Sidey, and I couldn't be happier with the service. From start to finish, everything went smoothly. The workers were polite, professional, and respectful of my home, they made sure everything was left clean and tidy once the job was done. The new door looks absolutely beautiful and gives me great peace of mind knowing it’s also fire-safe. Highly recommend Sidey for quality workmanship and excellent service!

August 7, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

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