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Rated 5 out of 5 stars

Great product! Currently using a MAG2SIM in Cuba with no issue. Excellent support. I’ll highly recommend to friends and family

Company replied

Rated 2 out of 5 stars

Ordered parts can be followed through your personal page on the SIMore site, the status changes from ordered to delivered, as soon as the part is posted. Tracking shows no info. Customer service does... See more

Company replied

Rated 2 out of 5 stars

DualSIM@home for 107,40€ with iphone 12Pro: 1st. parcel never arrived, for resend I have to pay 10€ extra, then 8 days later I have to drive to customs and pay additonal 20€ tax extra. Installation w... See more

Company replied

Rated 2 out of 5 stars

BEWARE, company located outside EU regulations, buyers are not safe. Bought an adapter which was stated is compatible with my phone. Technically its compatible, but physically doesnt fit at all becaus... See more

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2.7

Poor

TrustScore 2.5 out of 5

478 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

I use the Simore Dual SIM adapter with…

I use the Simore Dual SIM adapter with a Samsung S20 Ultra. My experience is that the Guide instructions are poor. Watch the weak YouTube videos. Then guess how it is supposed to work. It works with an app that is not stable and will occasionally disappear and reappear by itself. Then you have to go hunt for the App Icon. Annoying !
Also annoying is that it will switch SIMs by itself.
Simore allows you to have Two Sims and a SD card.
But is is a one Sim at a time. One SIM OR the other. No conference calling. and if you get a call in then nonactive Sim, You get no notice and the call goes immeadiatly to voicemail.
No call forwarding on the nonactive SIM either..
Its a compromise of a solution and does not create a true two line phone.
Item is overpriced for the capabilities you get.

June 1, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are sorry to hear that you are not fully satisfied with your purchase.
We do our best to show how our adapters work with our video demo and the FAQ available on each product page. For information, we propose two types of adapters; Dual SIM with simultaneous connection and Dual SIM crossover devices.
If you are facing any technical issue, we invite you to contact our customer service: https://www.simore.com/en/customer/account/login/
Best regards, SIMore Team

Rated 2 out of 5 stars

DualSIM@home for 107,40€ with iphone…

DualSIM@home for 107,40€ with iphone 12Pro: 1st. parcel never arrived, for resend I have to pay 10€ extra, then 8 days later I have to drive to customs and pay additonal 20€ tax extra. Installation was relatively simple. Cloud Login was mandatory for installation but by simore account didn't work... but with facebook account it was possible. Now parallel phone call acceptances with my vodafone and t-mobile (last one in the box slot 1) is possibe, SMS doesn't work; it is possible to send sms over app but doesn't arrive, same in the other way...

May 30, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We are really sorry that you haven't received your first parcel but your package has been returned back from the Deutsche Post for reason "Unclaimed".
Concerning the SMS issue, we invite you to reset your adapter by unplugging your DualSIM@home and plugging it again. Then turn OFF and ON your iPhone before reconnecting both devices. Make also sure that you have accepted all the SIMPlus app authorizations during the installation.
Best regards, SIMore Team

Rated 5 out of 5 stars

Simore products are just Grrrrreat.

I have been purchasing Simore products since a long time ago. My 1st product was the Simore BlueBox then I purchased a dual sim adapter for my Samsung Galaxy S8 plus, I have just taken delivery of the Android E-Clips. Everything that I have purchased just works perfectly and for a long time with no problems. Thank you Simore.

May 21, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Madam,
We thank you for your review.
We are happy to hear that you are very satisfied with your adapters and that they work perfectly with your Android phones.
Best regards, SIMore Team

Rated 5 out of 5 stars

Very helpful

Very helpful! Have a sim card with free 200minutes of international calling to any region! Problem: Only can be used from UK! now with SimHome everything SORTED!!! I can call everywhere in the world from everywhere in the world! Very satisfied!!!

May 14, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are happy to know that you are very satisfied with your DualSIM@home adapter.
Best regards, SIMore Team

Rated 5 out of 5 stars

How to make e-clips box say the name of…

How to make e-clips box say the name of the person ringing you. Got two of them one says the name the other does not.

Found the fix. Deleted the app and reinstalled it. Working again.

May 10, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are happy to learn that you have fixed the issue and that your adapter works great again.
Best regards, SIMore Team

Rated 5 out of 5 stars

2nd one I have had

2nd one I have had - my first dual sim adapter worked flawlessly for years until I broke it.
My 2nd one is just as good and changes networks / sims quicker.
Very happy for the quality.
You can buy cheaper , but not better.

May 10, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are happy to hear that you are very satisfied with your adapter and our quality product.
Best regards, SIMore Team

Rated 5 out of 5 stars

The Simore extra sim device is great…

The Simore extra sim device is great and i can finally have all my three sims active at the same time and no more carrying of three different phone sets...
However, i do believe Simore can improve on the phone protective case/holder for the simore device to have the charging point of the simore device in sure a position that you do not need to decouple from the protective case to be able to charge it...As well the app should be improve to send auto alert for low battery power, that will help with the reminder to charge when low.
Overall, always a very reliable product...my second!

May 7, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are very happy to hear that you are satisfied with your E-Clps Gold adapter and that it works great with your phone.
We forward your message to inform our "Research and Development" department for your comments concerning the capability of this product.
Best regards, SIMore Team

Rated 4 out of 5 stars

working

1) first, I was surprised that this is not working, but finally is working.
2) second, it is not possible to connect 2 simore product. old one is for Micro USIM and new Nano USIM. I tried to connect old mirco usim adapter to nano usim adapter, but, it is not working. and old mirco usim was broken...Youtube shows that this is possible. but,...

May 3, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect solution for me being a perpetual traveler

After extensive search for multi-SIM adapters, I realized that only SIMORE produces exactly what I needed. Now I have an iPhone with 3 (three) SIM cards all active at the same time. Perfect solution for me being a perpetual traveler.

April 29, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are very happy to hear that you are satisfied with your E-Clips adapter and that it works perfectly with your iPhone.
Best regards, SIMore Team

Rated 5 out of 5 stars

Excellent Dual Sim device

I have used this Simore dual sim adapter over several years and found it to be reliable and dependable. It actually does what it says. So I will recommend it.

April 27, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are very happy to hear that you are satisfied with our SIMore products and our customer service.
Best regards, SIMore Team

Rated 3 out of 5 stars

regretly, the performance depends

it works well in Japan but failed to connect the local mobile network when i travelled to China. The performance depends on where and how you will use it.

April 22, 2021
Unprompted review
Simore logo

Reply from Simore

We thank you very much for your feedback,
If you are facing issue when you travel to China, we advice you to turn off and on your smartphone, this action will allow to connect to the local mobile network. Make also sure that you have selected the automatic network operators into your phone settings.
Best regards, SIMore Team

Rated 5 out of 5 stars

Thanks Simore team for excellent…

Thanks Simore team for excellent service and great product... I purchased dual sim extension for my mobile... it completely works fine.

April 17, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Madam,
Thank you very much for your review.
We are pleased to hear that you are satisfied with your Speed ZX-Twin adapter as well as our after sales service.
With our Best regards, SIMore Team

Rated 4 out of 5 stars

The dual sim adapter works fine

The dual sim adapter works fine. But you guys have to focus on the app more for better experience. And kindly do business in india as most of them have an iphone and a secondary phone. With your product they will be free to use one phone. I do keep the dual sim adapter inside my wallet itself.

April 15, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
Thank you very much for your review.
We are pleased that you are satisfied with your Dual SIM adapter.
With our Best regards, SIMore Team

Rated 1 out of 5 stars

I bought zx twin but i have no idea…

I bought zx twin but i have no idea here to get simore app,I was suggest to use the ticket to get advice from simore site but i have no idea there is any option on my account to edit or reply on my ticket.i am sending emails to support but they says to use ticket ,

April 9, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Samit Shrestha,
To contact our support, just login to your account on our site through the link below:
https://www.simore.com/en/customer/account/login/
Then click on "Contact after sale service" to open a ticket.
Our team will answer your demand shortly.
Thanks

Rated 1 out of 5 stars

Poor quality item, and poor quality customer service.

I bought a Speed X-Four for an iphone 12. It was faulty from the start, with slot 1 dead. The product is not as good as their earlier sim adapters, with a cheaper poorer case, and no adapted SIM card tray. I requested a replacement, but the company tried to avoid responsibility. Eventually they asked me to send it back so they could investigate but did not offer to send me a replacement immediately in return for this. I have read other reviews here saying that there is a significant cost to this, and the company is slow to respond. Therefore i will not do this, and purchase a better product elsewhere. Avoid this company.

March 16, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
Thanks to understand that we need to control and test your adapter before sending a new device in replacement. Following your exchanges with our support, we are awaiting to receive your items back.
Best Regards, SIMore Team

Rated 5 out of 5 stars

Dear Pierre,

Dear Pierre,
I want to thank you for your personal effort to help me to re-activate my Eclips of Simore.com. I appreciate your kindness and immediate willingness to intervene in this matter and wish to recommend your products and services to my friends & family,
With kind regards,
Marc Peeters

March 1, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
Thank you very much for your review.
We are pleased to hear that you are satisfied with your E-Clips adapter as well as our after sales service.
With our Best regards, SIMore Team

Rated 1 out of 5 stars

Speed ZX-Four NaReview no SIM for my…

I bought Speed ZX-Four Nano SIM for my Samsung Note 10+ and 3 SIMs (DREI AT, Vodafone DE, TIM IT). My review:
1. Phone needs to be restarted every time you want to change the SIM. It is not like the video where it shows you can change without restarting.
2. It drains battery - a lot.
3. Because of 1) and 2) - I tried to return the product, but they ignored my request.
4. You need to pay Custom if delivered outside CH. Add on top another 30% (VAT + handling).
5. Long delivery time (my case 3+ weeks)

In conclusion, I have wasted money, on a product doesnt match my expectations - on a website that shows videos different from the reality. no go. sorry.

February 16, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We are really sorry that you are not satisfied with your device.
Best regards SIMore Team

Rated 5 out of 5 stars

Great product and company

This is the 2nd e-clip I have bought(previously it was for a work sim). This is for a 2nd personal sim. Contacted Simore about the tethering, quick, clear response which resulted in a resolution. Very happy with the product and company.

February 3, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Madam,
Thank you very much for your review.
We are pleased to hear that you are satisfied with your E-Clips adapter as well as our after sales service.
With our Best regards, SIMore Team

Rated 1 out of 5 stars

Order paid and no delivery

Ordered dualsim@home-android dec 17th. Now, a month later, nothing has been delivered. I get only lame excuses and no effort to solve the problem. Scam?

About your answer: you don't have a clue as to where the delivery is. According to your trace link it has hot left your country.

January 13, 2021
Unprompted review
Simore logo

Reply from Simore

Dear Madam,
We are really sorry for the delivery delay.
As explained, your shipment is currently handled by the Swedish post.
https://www.postnord.se/en/our-tools/track-and-trace?searchquery=RN986024479CH
Note that during the COVID period all international shipments are longer than usual.
Best regards, SIMore Team

Rated 5 out of 5 stars

I have been running around with 3…

I have been running around with 3 mobile phone and 4 sim cards in operation. With the new Simore DualSIM@Home, I can now run 3 SIM cards from my iPhone. It is actually working perfect. Also, now I only have to care about one address-book, as everything is synced. Fantastic!! I am so pleased.

December 22, 2020
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
Thank you very much for your review.
We are pleased to hear that your DUALSIM@HOME adapter is working perfectly on your iPhone.
With our Best regards, SIMore Team

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