While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Placed order on 3/18, it's now 3/30 and I haven't gotten my stuff delivered already. They just now sent me an email saying they couldn't fill the prescription. This was my first time using insurance a... See more

Rated 2 out of 5 stars

Quick shipping & fast communication. But, I started receiving generics for my original birth control. Within a 4 month span, I had received 3 different brands. And it takes my body time to get used to... See more

Rated 1 out of 5 stars

Well, I wish I had read these reviews before trying SimpleHealth. Despite having Blue Cross Blue Shield (a very very common insurance), they do not accept my insurance. They threatened to charge me fo... See more

Rated 2 out of 5 stars

I was charged $80 on August 1st for my four month pill refill. I STILL have not even received a shipping confirmation much less my pills. I'm completely unprotected against pregnancy. Today I wa... See more

Company details

  1. Obstetrician-Gynecologist
  2. Home Health Care Service
  3. Online Prescription Medication Vendor
  4. Pharmacy

Information provided by various external sources

All women deserve access to birth control. We make it simple — with online prescriptions, automatic refills and free home delivery.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bait and switch! They get your $ info and Jack up the charge

I placed my order and gave my credit card information when I was told the total for a 6mo supply was $140 for a generic. Then I get a message that the doctor prescribed the name brand and the charge will now be $260. I simply don't have that amount of money in my account and have reached out to have the order cancelled. If it isn't cancelled, congrats simplehealth-- I won't have money to eat! I have had no real response from the customer service team yet (only auto generated) and I am basically having a massive panic attack. This is not ethical business practice-- it is a bait and switch and it takes advantage of a woman who came to your service for relief.

August 4, 2020
Unprompted review
Simple Health logo

Reply from Simple Health

Hi Ruth. I'm so sorry to hear about this, it's certainly not our usual standard of service for patients. Can you give me some information on the order (number, email attached etc.) and I can look into this ASAP. Feel free to reply directly to the texts we sent, a member of our team can help you there also.

Rated 1 out of 5 stars

Sent me someone else’s prescription

Sent me someone else’s prescription! I was planning to skip my period and start my new pack during my honeymoon and when I went to open my package the night before leaving out of the country, I noticed I was sent the completely wrong medication and it was for someone else in a different state. After contacting CS they couldn’t tell me what happened to my medication including all my information that’s sent along with it. Received an emergency refill sent to a local CVS upon my return for 3 months. When time came for a refill I was notified that they suddenly stopped accepting my insurance (Aetna) and I was told that is common for insurance to give a grace period and cover then all of a sudden stop covering with no warning and they expected me to pay $45 for the next 3 months. Never Again!

May 18, 2020
Rated 1 out of 5 stars

Scam!! Beware!! SimpleHealth Birth Control is SCAM

This company is a scam!!! Both SimpleContacts and SimpleHealth Birth Control have the same management. Go read the reviews on SimpleContacts, the same exact thing those reviewers said happened to me too. The way they scam you is they send you the first order, but they cut off your refills. They charge your card advertising a whole year of supply but they will not send any of your refills. They don't have a phone number they only text. They never reply to emails. They reply to texts every 3 or 4 days, so you are always waiting and when they text you they just give you generic templates and fake excuses as to why they can't send you the subscription you paid for. You also cannot delete your credit card information on their site. They have your information forever. Their office phone is 855-513-5021 but they HANG UP ON YOU when you call after giving fake excuses as to why they are not sending your refills. Someone please report this scam company to the police or something. Do not order from them and do not give your credit card information to SimpleHealth or SimpleContacts.

August 29, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look