Had the extinguisher I needed at half the price of local hardware chain stores. Easy ordering. Shipped promptly and delivered with care. Note: order before 2pm for free shipping (damn, missed that!) T... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just used Simply Extinguishers for the first time. Good old fashioned service. I ordered and paid online, then needed to call to amend my order and it was so easy. Delivery was made next day as... See more
Company replied
Easy to order online. If ordered in good time, next day delivery available, and free with minimum spend. Excellent..
Company replied
Purchase of my item (a fire ladder) was exactly as advertised but unfortunately it did not fit my windowsill. The customer service department was very quick to get back to me online and offered an e... See more
Company replied
Company details
- Fire Protection Service
- Construction Equipment Supplier
- Prints and Signs Store
- Safety and Work Wear Store
- Safety Equipment Supplier
- Security Equipment Store
Written by the company
Simply Extinguisher is part of the Simply Safety Group, offering genuine UK fire extinguishers with every approval and free next working day delivery, as well as the other safety equipment you're likely to need. All available at competitive prices, which makes us simply unbeatable.
Free Next Working Day Delivery
Order before 2pm, Monday to Friday
We'll deliver your items the next working day - free for orders over £25 +VAT - when you order Monday to Friday, excluding bank holidays.
Contact info
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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They fulfilled their commitment as…
They fulfilled their commitment as expected.
December 20, 2025
Unprompted review
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the review John! We pride ourselves on our delivery and service standards, so we hope that you remain satisfied with your purchase and your experience with Simply.
All the best,
Kerry
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the review Les! Simple and to the point, just like we like to be. Sounds like you're satisfied, so thank you!
Kind regards,
Stef
Really great company to deal with
Really great company to deal with, fantastic customer service. Would definitely recommend. Thanks to Kachina for all her help!
December 12, 2025
Unprompted review
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the positive review Lucy! We're hugely proud of our customer service standards, so it's good to hear that we delivered for you on that front. So thanks again and thanks to Kachina as well!
Kind regards,
Erin
Competitively priced quality kit
Had the extinguisher I needed at half the price of local hardware chain stores. Easy ordering. Shipped promptly and delivered with care. Note: order before 2pm for free shipping (damn, missed that!) They require a signature so must be home for delivery.
December 11, 2025
Unprompted review
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the review Grant! Sorry you missed the free shipping window, but you can always try again! Also, the signature is to give added peace of mind for both us and you, helping us be certain that the package reached the right place. Either way, we hope that the extinguisher goes on to be satisfactory, and that this won't be the last time we get to meet your standards!
All the best,
Laura
Great service and price
Website easy to use, I just made the 2pm cutoff for next day delivery (1.58pm) and they were delivered the next morning. Got a call a few days later to book in the commissioning. Great service would recommend.
November 20, 2025
Reply from Simply Extinguishers & Simply Safety Group
Thank you so much for the positive review! We're glad to hear that our servicing was to your satisfaction, and we sincerely hope that our extinguishers go on to meet those same standards!
All the best,
Paul
Delivered quickly and correctly
Delivered quickly and correctly. Extinguishers look fine.
November 23, 2025
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the positive review John! We're glad to hear you're satisfied with your extinguishers and that our high delivery standards were not lost on you!
Kind regards,
Kerry
Unusually excellent customer service. Well done Simply Safety Group!
Purchase of my item (a fire ladder) was exactly as advertised but unfortunately it did not fit my windowsill. The customer service department was very quick to get back to me online and offered an excellent solution. This is why we should all be buying from UK based companies because they are made up of real people who can really help. This kind of services is few and far between with larger global companies resorting to the " computer says no"!
December 1, 2025
Unprompted review
Reply from Simply Extinguishers & Simply Safety Group
Well thank you Justin for the review! We're proud of our customer service team and always strive to make sure our customers are happy, so it's great to hear that we were able to resolve this issue quickly and to your satisfaction.
Kind regards,
Emily
I’m very disappointed with my experience with Simply Extinguishers
I’m very disappointed with my experience with Simply extinguishers. I ordered materials several days in advance of an important project and paid for next-day delivery. The items didn’t arrive on the scheduled day, and nor the day after that either.
The only option I was finally offered was delivery on the actual day of my project — far too late to be of any use.
This has left me without the materials I needed at the last minute, causing unnecessary stress and disruption to my job. Based on this experience, I cannot rely on Simply extinguishers for time-sensitive orders.
November 27, 2025
Unprompted review
Reply from Simply Extinguishers & Simply Safety Group
We’re very sorry that your order didn’t arrive when you needed it and that this caused disruption to your project. We completely understand how frustrating that must have been, and we recognise that this service did not meet our high standards.
Unfortunately, couriers are currently struggling with the increased demand from Black Friday and dropped the ball with your order. Once we were made aware of the missing items, we upgraded your delivery to a pre-10:30 slot to get your order to you as early as possible this morning. We understand, however, that it did not suit your needs at the time, and you requested to cancel your order.
We always encourage customers to contact us directly if there is any issue with a delivery, so we are able to resolve problems quickly.
We genuinely value your business and hope that you’ll give us another chance in the future to show this was a one-off.
All the best,
Stuart
Fast delivery and excellent quality
SUPER-efficient delivery and excellent quality mats - thanks to everyone at Simply Extinguishers.
October 18, 2025
Reply from Simply Extinguishers & Simply Safety Group
Thanks Lyndon for the positive review, we're happy to be of service! We hope the mats continue to be to your satisfaction and can assure you that efficient delivery is our standard, not an exception!
All the best,
Stef
Helpful advisor
October 21, 2025
Reply from Simply Extinguishers & Simply Safety Group
Hi Karen, thank you very much for the positive review! We hope that our Steel Barrier Fencing Pins were to your satisfaction, and that this isn't the last time we'll be able to provide our services to you!
Many thanks,
Erin
Reply from Simply Extinguishers & Simply Safety Group
Thanks Michael, we're happy to hear your satisfied! We strive to provide the best service, fastest delivery, and highest quality products possible, so it's good to know we hit the mark on all three. Hope we can do so for you again!
Many thanks,
Laura
Quick delivery
Quick delivery, stainless steel extinguishers are easily identifiable without being eyesores.
September 26, 2025
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the positive review Michael! We hope everything was to your satisfaction and that this isn't the last time we'll be able to meet these standards for you.
Kind regards,
Paul
Highly Recommended
Just used Simply Extinguishers for the first time.
Good old fashioned service.
I ordered and paid online, then needed to call to amend my order and it was so easy.
Delivery was made next day as promised!
Highly recommend *****
October 14, 2025
Unprompted review
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the review Bob! We pride ourselves on our high-quality service and next-day guarantee, so we're glad to hear you're satisfied and hope you give us the chance to meet those standards again at some point!
All the best,
Kerry
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the review Alison! We appreciate your continued use of our services and hope we can maintain the standard you have experienced if you choose to order from us again!
Kind regards,
Stef
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the positive review Gill! We hope we can deliver on the same standards of quality for you again at some point.
Many thanks,
Erin
Various fire extinguishers bought
Various fire extinguishers bought - delivered in good time and packaged well. Thank you
August 23, 2025
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the positive review Ms. Hodge! We're always happy to hear that our customers are satisfied. Hope we can be of service to you again soon!
All the best,
Harry
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the review Paul! Quick and to the point, hopefully just like us!
It was quick efficient and very good…
It was quick efficient and very good value for money
September 1, 2025
Unprompted review
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the positive review Peter! We hope you give us the chance to provide the same quality service again soon!
All the best,
Harry
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the positive review! It's always good to hear that everything arrived on time. We look forward to serving you again soon!
All the best,
Laura
Reply from Simply Extinguishers & Simply Safety Group
Thanks for this great review, Neil. We're happy you were pleased with the product and delivery. Look forward to serving you again soon.
Kind regards,
Paul
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