These guys are second to none. We called on a Saturday although it’s not open seen a guy around the back working overtime called Phill. He toke a look at the two scratches on front of our brand new d... See more
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See what reviewers are saying
I am very happy with my purchase from VW Bridgend. From one phone call they were able to judge which was the best car for me and I reserved it straight away. I collected it a few days later and... See more
Another excellent purchase from Bridgend Audi. I was given clear guidance in making my choice, and kept informed of all updates in relation to my purchase. My car was delivered with no fuss and the ha... See more
From start to finish Martin was excellent from his first email right through to answering my calls and sorting out my Audi Q3 Sportback. I'm really happy with the car and it's growing on me day by day... See more
Company replied
Company details
About Sinclair Group - Bridgend Audi
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Tremain Road, CF31 2TZ, Bridgend, Wales, United Kingdom
- 01656 602211
4.7
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 month
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Professional approach by sales staff
Professional approach by sales staff, supplying all the necessary info and attention to detail.
Attentive to the handover experience of a new vehicle.
All in , complete experience you would expect from a main dealer of a prestigious brand.
March 24, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your thoughtful review. We're pleased to hear that our sales team provided you with the professional service and attention to detail you expect from a prestigious brand. We're glad the handover experience met your expectations, and we look forward to assisting you again in the future.
Audi cars are excellent
Martin was extremely helpful ,made my choice easy with his knowledge of the cars . I am very happy with my A1 ,black addition so pleased I went for the automatic.
March 23, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your great feedback! We're so glad to hear that Martin's expertise helped make your decision easier. It's wonderful to know you're happy with your Audi A1 Black Edition and the automatic option. Enjoy your new car!
Andrew Llewellyn the Bridgend Audi…
Andrew Llewellyn the Bridgend Audi representative I dealt with was excellent. He was helpful, informative, kept me updated and not pushy
March 23, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your kind feedback! We're delighted to hear that Andrew provided excellent service and kept you well-informed throughout the process. We truly appreciate your positive comments and look forward to assisting you again in the future.
Well looked after by James Sharp sales…
Well looked after by James Sharp sales executive, made thing so easy.
March 21, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your feedback! We’re glad to hear that James made the process easy and provided excellent service. We appreciate your kind words and look forward to assisting you again in the future.
Excellent service.
Excellent service throughout. It was a pleasure to deal with them. Could not have been more helpful.
March 19, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your kind words! We're so pleased to hear that you had a great experience and that our team was able to assist you fully. It was a pleasure serving you, and we look forward to welcoming you again in the future.
Great price for part ex car and…
Great price for part ex car and fantastic deal on new car. Very friendly and knowledgeable staff. Have dealt with this dealership for 12 years and would highly recommend.
March 16, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your continued trust in us over the years! We’re so pleased to hear you’re happy with the price for your part-ex and the deal on your new car. We truly appreciate your recommendation and look forward to many more years of working together.
Fantastic Experience
Recently purchased a Q4 E-Tron from Bridgend Audi. James made the buying process very easy. Extremely professional from the initial enquiry right through to the collection date and after. Highly recommend to anyone looking to upgrade their car.
March 2, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your wonderful feedback! We're thrilled to hear that James made your Q4 e-tron purchase seamless and enjoyable—enjoy your new car, and we appreciate your recommendation!
Audi TT experience
erince at Bridgend Audi.Salesman Dan Jones went over and above to secure a deal. As usual.
Well looked after and test drive was awesome.
March 2, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your great feedback! We're thrilled to hear that Dan went above and beyond for you—enjoy your new car, and we look forward to seeing you again!
Perfect.
Perfect.
Martin explain every details clearly
Pete gave me clear introduction of every function
March 2, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your kind words! We're glad to hear that Martin and Pete made everything clear for you—enjoy your new car!
Reply from Sinclair Group - Bridgend Audi
Thank you! We're glad you had a smooth and enjoyable experience—enjoy your new car!
👍🏎️🤩🥳😎🤟🤘👀💨💨
February 16, 2025
Reply from Sinclair Group - Bridgend Audi
Enjoy the your new car and feel free to reach out if you need anything!
Reply from Sinclair Group - Bridgend Audi
Thank you for your kind review! We're glad you felt welcome and at ease during your experience with us.
It’s my first time buying a AUDI car…
It’s my first time buying a AUDI car from Sinclair and i found them very easy to get the car i wanted. From start to finish nothing was a problem with the salesperson (Daniel jones) who done a good job 10/10
February 16, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your fantastic feedback! We're thrilled to hear that Daniel made your first Audi purchase a smooth and enjoyable experience.
Cameron listened to exactly what car we…
Cameron listened to exactly what car we was after and found what we was looking for. Great customer service through out the purchase and after. Couldn't be more helpful. Thank you Cameron!
February 9, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your kind words! We're so happy Cameron could help you find the perfect car and provide great service throughout—he’ll be thrilled to hear your feedback!
Reply from Sinclair Group - Bridgend Audi
Thank you for your feedback! We're glad to hear you had a pleasant experience purchasing your car from us. Thank you for choosing us!
The salesman (James) was friendly and…
The salesman (James) was friendly and informative and was not pushy. It was a pleasure doing business with him.
February 7, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your feedback! We're glad James made your experience enjoyable and stress-free—it's great to hear you had a positive experience with him!
Martin Nixon is A Brilliant Sales Man…
Martin Nixon is A Brilliant Sales Man I've had 3 Audi cars of Martin 5 star service every time i would highly recommend Martin Nixon
February 1, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your loyalty and kind words! We're thrilled to hear that Martin has provided you with 5-star service every time. We’ll be sure to pass on your praise. Enjoy your Audi!
Individual impartial service.
February 1, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you! We’re glad you appreciated our service and look forward to assisting you again.
Purchase of Audi Q3
Very happy with our purchase. Excellent service provided. Would recommend Audi Bridgend.
January 25, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your positive review! We're thrilled to hear you're happy with your purchase and the service you received. We appreciate your recommendation and look forward to serving you again!
Customer service can be improved
Customer can be improved. Had a slight issue with my new vehicle. Initial response was positive but did no resolve the issue. I made several attempts to speak to the sales representative without success only to be told that he was not available and that they would get him to contact me.He has not contacted me..
January 31, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must have been for you. Customer satisfaction is very important to us, and we sincerely apologize for any inconvenience caused. Please reach out to us directly, and we will do our best to resolve this issue as soon as possible. We appreciate your patience and the opportunity to make things right.
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