These guys are second to none. We called on a Saturday although it’s not open seen a guy around the back working overtime called Phill. He toke a look at the two scratches on front of our brand new d... See more
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See what reviewers are saying
I am very happy with my purchase from VW Bridgend. From one phone call they were able to judge which was the best car for me and I reserved it straight away. I collected it a few days later and... See more
Another excellent purchase from Bridgend Audi. I was given clear guidance in making my choice, and kept informed of all updates in relation to my purchase. My car was delivered with no fuss and the ha... See more
From start to finish Martin was excellent from his first email right through to answering my calls and sorting out my Audi Q3 Sportback. I'm really happy with the car and it's growing on me day by day... See more
Company replied
Company details
About Sinclair Group - Bridgend Audi
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Tremain Road, CF31 2TZ, Bridgend, Wales, United Kingdom
- 01656 602211
4.7
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 month
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Friendly and knowledgable sales staff
Friendly and knowledgable sales staff, looking to provide good service and support.
June 23, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your kind words! We're really pleased to hear you found our sales team friendly and knowledgeable, and that you felt supported throughout your experience.
Andrew Llewelyn was very helpful
Andrew Llewelyn was very helpful, and made the purchase of my vehicle easy and informed
June 11, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you so much for your kind words! We're thrilled to hear that Andrew was helpful and made your vehicle purchase smooth and informed. We’ll be sure to pass along your appreciation to him. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future!
Reply from Sinclair Group - Bridgend Audi
Thank you for visiting Sinclair Audi, Bridgend.
Fab salesman ( Martin Nixon) knew…
Fab salesman ( Martin Nixon) knew exactly what I was looking for, first car shown and I bought it. Excellent knowledge of the car, can't fault him.
May 30, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you so much for the fantastic feedback! We’re thrilled to hear that Martin Nixon hit the mark and found you the perfect car right away. Enjoy your new car, and we’ll be sure to pass on your kind words to Martin!
Great company and staff , I wouldn’t go anywhere else
I myself and my family have been to Bridgend Audi many times over the years to purchase our vehicles, the staff are very friendly and helpful and I have always trusted them so I would not go anywhere else when I am looking to change my car.
May 26, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your lovely feedback and for your continued loyalty over the years! It’s always a pleasure to welcome you and your family, and we’re so glad you feel confident and supported by the team at Bridgend Audi. We truly value your trust in us.
Just bought a new car!
My visit in the first instance was just speculative. However during discussions on a potential new car, Sinclair not only provided me with a fair and reasonable trade-in, but made bold attempts to obtain a car from UK stock. This latter effort did not materialise, but we decided to go ahead with a new purchase which was conducted with professionalism and mutual satisfaction.
May 11, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for sharing your experience! We’re pleased to hear that, even starting with a speculative visit, we could offer a fair trade-in and support your purchase with professionalism. We appreciate your trust and look forward to assisting you again in the future.
From setting up a test drive
From setting up a test drive. To purchasing and delivery of the car. It has been top class service
May 10, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your wonderful feedback! We’re delighted to hear you experienced top-class service from start to finish. Enjoy your new car!
Reply from Sinclair Group - Bridgend Audi
Thank you for your continued kind words! We’re glad to hear our team remains prompt, friendly, and helpful every time you visit.
Excellent service.
Excellent service.. from initial order to vehicle pickup the whole staff were brilliant..couldn’t have asked for better.
May 2, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for the fantastic feedback! We’re thrilled to hear our whole team provided brilliant service from start to finish. Enjoy your new vehicle!
Informative and friendly sales man who…
Informative and friendly sales man who was able to guide us with a purchase of new VW polo.
April 30, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your feedback! We’re pleased to hear our salesperson was informative and friendly, helping guide you through your new VW Polo purchase. Enjoy your new car!
Reply from Sinclair Group - Bridgend Audi
Thank you for your feedback! We’re glad your car was delivered on time and that you received excellent advice and support throughout.
Helpful with good advice
Whilst the welcome was very friendly, the thing I was most impressed with was the really honest and helpful advice when choosing my new car, such as the features that were were available, what add-ons were worth having and what I would not need. Also had a very good value for my part exchange so very pleased with the experience and my new A3.
April 27, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your thoughtful feedback! We’re delighted you found the advice honest and helpful, and that you’re pleased with your new A3 and part exchange value. Enjoy your car!
Great customer service as always!
Great customer service as always!
I am so happy with my car. Dan Jones was fantastic and professionally helped us find the perfect car that we are thrilled with. This is our third car and you really cannot beat Sinclair Bridgend Audi.
March 14, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you so much for your continued loyalty and wonderful feedback! We’re thrilled Dan Jones helped you find the perfect car and that you’re so happy with it. We look forward to welcoming you back for your next Audi!
The entire process was simple and…
The entire process was simple and hassle free. I cannot trust the Audi garage near me (Mon Motors) so I will use this garage from now on. They have restored my faith in Audi. Martin Parsons was particularly helpful and friendly.
April 2, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your review. We're so pleased to hear the process was smooth and that Martin provided great service. It's fantastic to know we've restored your confidence in the brand — we truly appreciate your trust and look forward to assisting you again in the future.
The Salesman Andrew Llewyling is very…
The Salesman Andrew Llewyling is very competent precise and courteous, the car is in new conditions and delivered in time: Nigel, The driver was a very polite gentleman.
March 29, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your feedback. We're glad to hear that Andrew and Nigel made such a positive impression and that everything went smoothly with your delivery. We hope you’re enjoying the car and appreciate you choosing Sinclair Audi.
Excellent service
April 2, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for the positive feedback! We're glad to hear you had a great experience with us.
A happy returning customer 4th car with…
A happy returning customer 4th car with Audi Bridgend and every time we have first class service. Martin Parsons top man
April 2, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your continued trust in Audi Bridgend! We’re thrilled to hear that Martin and the team have consistently provided you with excellent service. We look forward to assisting you again when it's time for your next vehicle!
Fantastic experience from start to finish
I called in to discuss two deals I had found online as I felt they were too good to be true. Upon arriving, I bumped into Dan in the car park and it all went from there.
Unfortunately the two cars I had earmarked had both been sold (testament to the fact the deal was a good one after all!) Despite this disappointing news, Dan set about finding me something similar to fit my needs and my budget.
Luckily there was a similar package for a car in the Swansea branch and Dan set things in motion. We went to look at a similar model in stock and I knew it was the car for me.
A few short days later, I returned to finish the paperwork and collect my new car. The process was seamless and Dan couldn’t have been more friendly, knowledgeable and professional. I highly recommend both Sinclair Bridgend Audi and of course, Dan, for an immaculately executed customer journey.
March 28, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for sharing your experience! We're so pleased to hear that, despite the initial disappointment, Dan was able to find the perfect car for you. We’ll be sure to pass on your kind words to him. We appreciate your recommendation and are happy to have made the process seamless for you. Enjoy your new car!
Bridgend Audi were excellent in every…
Bridgend Audi were excellent in every way,when dealing with me recently.James Sharpe was very professional and friendly.He made sure I was happy with my new car, and secured a good deal for me,which was far better than other garages I had visited.The small size of Bridgend Audi allows customers to feel relaxed and valued.I look forward to doing further business with Bridgend Audi in the future.
March 27, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your thoughtful feedback! We’re delighted to hear that James provided excellent service and that you felt valued throughout the process. It’s great to know that Bridgend Audi made such a positive impression, and we look forward to welcoming you back in the future.
Friendly and informative staff
March 27, 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your feedback! We're glad to hear that our team provided you with friendly and informative service. We hope to assist you again in the future.
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