Very highly recommended. From my first contact with Sinclairs enquiring about the Kona, right through to subsequent purchase and delivery everything went ahead as discussed and agreed. Ellie could no... See more
Location
Switch location1 Parc y Llyn Retail Park, SY23 3TL Aberystwyth, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From stepping through the entrance at Sinclair Aberystwyth, Sue, Poppy and Sarah all made us feel welcome and kept us informed. The service and customer care were excellent and really made our trip th... See more
My experience purchasing my car was effortless and am really happy with my car. Sarah was really good, professional, really helpful and informative. I could not fault her. I would recommend Sinclai... See more
The Aberystwyth staff for Hyundai offer a friendly personal service, seeking a good deal. The delivery time was better than expected because they contacted other branches. The handover was very helpfu... See more
Company replied
Company details
About Sinclair Group - Sinclair Hyundai Aberystwyth
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
1 Parc y Llyn Retail Park, SY23 3TL, Aberystwyth, United Kingdom
4.8
Excellent
40 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very highly recommended
Very highly recommended. From my first contact with Sinclairs enquiring about the Kona, right through to subsequent purchase and delivery everything went ahead as discussed and agreed. Ellie could not of been more helpful and reassuring especially as I was purchasing the car from a distance away and had not seen the car in person. Harry delivered the car as arranged and was delightful. Thank you Ellie & Harry for providing such an excellent service. I'm very happy with my Kona.
April 25, 2026
My experience purchasing my car was…
My experience purchasing my car was effortless and am really happy with my car. Sarah was really good, professional, really helpful and informative. I could not fault her.
I would recommend Sinclair Aberystwyth to anyone wishing to purchase a car.
April 29, 2026
Perfect experience!
Travelled from London to buy a car. All I can say is the communication & contact was amazing, everything was quick, efficient & smooth.
April 12, 2026
Sue, Poppy and Sarah too
From stepping through the entrance at Sinclair Aberystwyth, Sue, Poppy and Sarah all made us feel welcome and kept us informed. The service and customer care were excellent and really made our trip there worthwhile. The car service (Hyundai Ioniq 5) was smooth and timely. They were also able to advise on a troublesome boot catch.
April 23, 2026
Unprompted review
New car
Bought a new pre reg car and the experience was good and they dilivered the car which was some 4 hours away. Ellie was good to deal with
March 26, 2026
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi Shaun, thank you for choosing us for your car purchase. We're thrilled to hear that you had a great experience and that Ellie provided excellent service. We're always happy to go the extra mile to deliver for our customers. Safe travels in your new car!
Best wishes,
Sinclair Hyundai
Excellent service as ever
Excellent service as ever. Customer care outstanding. That’s why I stick with Sinclair
March 20, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi Felicity, thank you so much for your five-star review! We pride ourselves on our exceptional customer service and we're glad to have you as a loyal customer. Thank you for choosing Sinclair Hyundai!
Helpful staff throughout the site.
March 12, 2026
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi Richard, thank you so much for your kind review. We pride ourselves on providing exceptional client service and we are thrilled to hear that our staff was helpful during your visit. We hope to see you again soon!
Best wishes,
Sinclair Hyundai Aberystwyth
Excellent service
Excellent service. Very helpful, Sannan made the purchase so easy, he explained things thoroughly, he was very warm and welcoming.
February 27, 2026
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi Nicola, thank you for your glowing review. We are thrilled to hear that Sannan provided excellent service and made your purchase a breeze. Our team strives to make every customer experience as comfortable and informative as possible. Your satisfaction is our top priority!
Best wishes,
Sinclair Hyundai
We had a great experience at Sinclair…
We had a great experience at Sinclair Hyundai Aberystwyth. Eleanor Waller in particular was brilliant and made the whole process a positive one.
March 4, 2026
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi Nia, thank you for your kind words. Our team at Sinclair Hyundai Aberystwyth strives to provide exceptional service and we are delighted to hear that Eleanor made your experience positive. We appreciate your feedback and hope to see you again in the future.
Best wishes,
Sinclair Hyundai
Helpful,and friendly service.
January 24, 2026
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi Simon, we are thrilled to hear that our service was helpful and friendly! Our team is dedicated to providing exceptional customer service. Thank you for your support and we hope to see you again soon.
Best wishes,
Sinclair Hyundai Aberystwyth
Polite helpful staff
Polite helpful staff, Ellie the sales person was knowledgeable and spot on with all the paperwork and financial arrangements.
Could not have wished for a better service.
January 15, 2026
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi John, we are thrilled to hear that you had a fantastic experience with Ellie and our team! It's our goal to provide knowledgeable and efficient service to all our clients. Thank you for choosing us and for sharing your positive feedback!
Best wishes,
Sinclair Hyundai Aberystwyth
The Aberystwyth staff for Hyundai offer…
The Aberystwyth staff for Hyundai offer a friendly personal service, seeking a good deal. The delivery time was better than expected because they contacted other branches. The handover was very helpful. They do get very busy at times so not always easy to get hold of.
January 20, 2026
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Thank you for taking the time to share your experience with our Hyundai staff in Aberystwyth! We strive to offer a friendly, personal service and we're happy to hear we exceeded your expectations with delivery and handover. We apologise for any difficulties in contacting us during busy times and thank you for your patience. We appreciate your business!
Best wishes,
Sinclair Hyundai Aberystwyth
Happy with outcome thank you for your…
Happy with outcome thank you for your support greatly appreciated safe and secure service
November 30, 2025
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi Ricky, thank you for choosing our business and for your kind words! We are thrilled to hear that you are happy with the outcome and appreciate your trust in our safe and secure service. Your satisfaction is our top priority always.
Best wishes,
Sinclair Hyundai Aberystwyth
Great service
Great service when buying my new car . Ellie , the sales executive was professional , courteous, helpful and friendly . In fact all the staff are excellent , which is why I have been buying cars from this dealership for many years.
October 22, 2025
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi Peter, thank you for your kind words and continued support. We are delighted to hear that our staff, especially Ellie, provided you with professional, courteous and exceptional service. We strive to exceed our clients' expectations and we're glad to have you as a loyal customer. See you again soon!
Best wishes,
Sinclair Hyundai Aberystwyth
Excellent service
Ellie dealt with us throughout. She was very knowledgeable, helpful and friendly. I would recommend to anyone
October 15, 2025
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Thank you for the kind words Mrs Jones! We're thrilled that Ellie provided top-notch customer service and left a positive impression. We appreciate your recommendation and look forward to serving you again soon!
Best wishes,
Sinclair Hyundai Aberystwyth
Purchase of new Hyundai car
Attention in detail with regard our purchase of our new Hyundai car. All aspects carefully explained. No pressure. Offered a test drive.
Offered acceptable financial package. First class salesman.
First class product.
September 27, 2025
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi Sandy, we're thrilled to hear about your positive experience with our team! It's our goal to provide exceptional service and a top-notch product every time. Thank you for choosing us and we hope you enjoy your new Hyundai car!
Best wishes,
Sinclair Hyundai Aberystwyth
Excellent
Everything was done from home. I knew what model car I wanted and they delivered to me at no extra cost. Helpful and friendly. I did put them through their paces on things I knew I wanted and didn't want and asked for many different quotes of different age cars etc as I knew I didn't want anything brand new- however- brand new was exactly what I did buy after lots of deliberating and quotes and advice. Thank you to Eleanor who supported me throughout the experience
October 1, 2025
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi Rachel, thank you so much for the positive feedback. We're thrilled to hear that our virtual delivery option was helpful and that our team went above and beyond to help you find your perfect car. We hope you enjoy your brand new car and we're always here for any future needs. Thank you for choosing Sinclair Hyundai Aberystwyth!
Polite and knowledgeable sales person
The knowledge of the sales rep was good she was able to answer my questions and was pleasant and polite. Once a deal had been agreed the transaction in change over of vehicles went smoothly without any hitches. I am a happy customer
September 26, 2025
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi Kevin, thank you so much for your positive review! We are thrilled to hear that our sales rep's expertise and customer service made your experience seamless and enjoyable. We truly appreciate your business and look forward to serving you again in the future.
Best wishes,
Sinclair Hyundai Aberystwyth
Buying a new car was easy
Buying a new car was easy. Staff friendly and informative. Helped me to make right choice without pressure. Answered all my questions. Really pleased with my Hyundai inster 2.
September 27, 2025
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi Jillian, thank you for your fantastic review! We're thrilled to hear that our staff were able to make your car buying experience easy and stress-free. We pride ourselves on providing excellent customer service and helping our customers find the perfect vehicle. Enjoy your new Hyundai INSTER 2!
Best wishes,
Sinclair Hyundai Aberystwyth
Love our new i10 n line
Perfect service. Good communication. 100% recommended for your Hyundai cars
September 2, 2025
Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Hi Ieuan, thank you for your wonderful feedback and recommendation! We’re so pleased you found the service and communication perfect, and we look forward to assisting you again with your Hyundai in the future.
Best wishes,
Sinclair Hyundai Aberystwyth
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.