We have used Sinclair's in Aberystwyth since the garage was known as Cambrian Motors. In that time we have purchased 6 motors, 5 i10's and now the new Inster 02 EV. The staff have always been exce... See more
Company replied
1 Parc y Llyn Retail Park, SY23 3TL Aberystwyth, GB
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We have used Sinclair's in Aberystwyth since the garage was known as Cambrian Motors. In that time we have purchased 6 motors, 5 i10's and now the new Inster 02 EV. The staff have always been exce... See more
Company replied
From stepping through the entrance at Sinclair Aberystwyth, Sue, Poppy and Sarah all made us feel welcome and kept us informed. The service and customer care were excellent and really made our trip th... See more
Company replied
Very highly recommended. From my first contact with Sinclairs enquiring about the Kona, right through to subsequent purchase and delivery everything went ahead as discussed and agreed. Ellie could no... See more
Company replied
Amazing service. Very knowledgeable staff, friendly and helpful. Made getting a car very simple. Highly recommended
Company replied
Written by the company
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
1 Parc y Llyn Retail Park, SY23 3TL, Aberystwyth, United Kingdom
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Attention in detail with regard our purchase of our new Hyundai car. All aspects carefully explained. No pressure. Offered a test drive.
Offered acceptable financial package. First class salesman.
First class product.

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Everything was done from home. I knew what model car I wanted and they delivered to me at no extra cost. Helpful and friendly. I did put them through their paces on things I knew I wanted and didn't want and asked for many different quotes of different age cars etc as I knew I didn't want anything brand new- however- brand new was exactly what I did buy after lots of deliberating and quotes and advice. Thank you to Eleanor who supported me throughout the experience

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
The knowledge of the sales rep was good she was able to answer my questions and was pleasant and polite. Once a deal had been agreed the transaction in change over of vehicles went smoothly without any hitches. I am a happy customer

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Buying a new car was easy. Staff friendly and informative. Helped me to make right choice without pressure. Answered all my questions. Really pleased with my Hyundai inster 2.

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Perfect service. Good communication. 100% recommended for your Hyundai cars

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
So far experience has

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Ellie Waller, the young lady who dealt with my car purchase was brilliant. Very patient and helpful.

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Great dealership, friendly and knowledgeable staff. Made buying my first car fun!

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Ellie was fantastic, kept me well informed through the whole process and was always happy to answer all my questions. My new car is amazing!

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
The sales person we dealt with, Oliver, was very helpful and always got back to me promptly with any questions. Because of the distance from the dealership to where we lived, we didn’t actually meet up till we handed over my car and collected our new car so everything was done by phone and email. The process of arranging finance was easy. I would have given 5 stars but for the fact that when we came to sign the agreement the manager had dropped the part exchange we had been offered for my car (without seeing it) by £500.

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Very helpful. Explained everything as we were doing things. We are useless online and Amy was great, we couldn't have asked for a better service

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Ellie Ross made the purchase worry free and easy. Ellie is very knowledgeable and explained everything really well. She is a delight to do business with.

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
From start to finish communication has been great!
Your salesperson was very polite.
Our car is amazing!

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Ellie Waller was great, she helped us through the process and made it easy.

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Went through whole process very thoroughly. Vehicle arrived earlier than expected. Very happy with car, staff very helpful.

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Great Service. Excellent work by Oli. Everything was seamless and nothing was any trouble.

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Oli in Aberystwyth Hyundai, what an absolutely lovely sales man. He was so good and made me feel really important. Really good experience

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Service really good car came early that was nice. Staff could not do enough. Will be going back when I need a new one.

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
Good service. Pleasant and helpful salesperson. Everything explained clearly and in detail.

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth
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