Sinclair Group - Sinclair Hyundai Aberystwyth Reviews 

45
TrustScore 5 out of 5

4.8

1 Parc y Llyn Retail Park, SY23 3TL Aberystwyth, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We have used Sinclair's in Aberystwyth since the garage was known as Cambrian Motors. In that time we have purchased 6 motors, 5 i10's and now the new Inster 02 EV. The staff have always been exce... See more

Company replied

Rated 5 out of 5 stars

From stepping through the entrance at Sinclair Aberystwyth, Sue, Poppy and Sarah all made us feel welcome and kept us informed. The service and customer care were excellent and really made our trip th... See more

Company replied

Rated 5 out of 5 stars

Very highly recommended. From my first contact with Sinclairs enquiring about the Kona, right through to subsequent purchase and delivery everything went ahead as discussed and agreed. Ellie could no... See more

Company replied

Rated 5 out of 5 stars

Amazing service. Very knowledgeable staff, friendly and helpful. Made getting a car very simple. Highly recommended

Company replied


Company details

  1. Car Dealer
  2. Auto Body Shop
  3. Car Repair and Maintenance
  4. Used Car Dealer

About Sinclair Group - Sinclair Hyundai Aberystwyth

Written by the company

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Contact info

  • 1 Parc y Llyn Retail Park, SY23 3TL, Aberystwyth, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(45)

2,070 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchase of new Hyundai car

Attention in detail with regard our purchase of our new Hyundai car. All aspects carefully explained. No pressure. Offered a test drive.
Offered acceptable financial package. First class salesman.
First class product.

September 27, 2025
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Sandy, we're thrilled to hear about your positive experience with our team! It's our goal to provide exceptional service and a top-notch product every time. Thank you for choosing us and we hope you enjoy your new Hyundai car!

Best wishes,
Sinclair Hyundai Aberystwyth

Rated 5 out of 5 stars

Excellent

Everything was done from home. I knew what model car I wanted and they delivered to me at no extra cost. Helpful and friendly. I did put them through their paces on things I knew I wanted and didn't want and asked for many different quotes of different age cars etc as I knew I didn't want anything brand new- however- brand new was exactly what I did buy after lots of deliberating and quotes and advice. Thank you to Eleanor who supported me throughout the experience

October 1, 2025
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Rachel, thank you so much for the positive feedback. We're thrilled to hear that our virtual delivery option was helpful and that our team went above and beyond to help you find your perfect car. We hope you enjoy your brand new car and we're always here for any future needs. Thank you for choosing Sinclair Hyundai Aberystwyth!

Rated 5 out of 5 stars

Polite and knowledgeable sales person

The knowledge of the sales rep was good she was able to answer my questions and was pleasant and polite. Once a deal had been agreed the transaction in change over of vehicles went smoothly without any hitches. I am a happy customer

September 26, 2025
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Kevin, thank you so much for your positive review! We are thrilled to hear that our sales rep's expertise and customer service made your experience seamless and enjoyable. We truly appreciate your business and look forward to serving you again in the future.

Best wishes,
Sinclair Hyundai Aberystwyth

Rated 5 out of 5 stars

Buying a new car was easy

Buying a new car was easy. Staff friendly and informative. Helped me to make right choice without pressure. Answered all my questions. Really pleased with my Hyundai inster 2.

September 27, 2025
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Jillian, thank you for your fantastic review! We're thrilled to hear that our staff were able to make your car buying experience easy and stress-free. We pride ourselves on providing excellent customer service and helping our customers find the perfect vehicle. Enjoy your new Hyundai INSTER 2!

Best wishes,
Sinclair Hyundai Aberystwyth

Rated 5 out of 5 stars

Love our new i10 n line

Perfect service. Good communication. 100% recommended for your Hyundai cars

September 2, 2025
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Ieuan, thank you for your wonderful feedback and recommendation! We’re so pleased you found the service and communication perfect, and we look forward to assisting you again with your Hyundai in the future.

Best wishes,
Sinclair Hyundai Aberystwyth

Rated 5 out of 5 stars

Ellie Waller

Ellie Waller, the young lady who dealt with my car purchase was brilliant. Very patient and helpful.

August 20, 2025
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Catherine, thank you for your feedback! We’re so pleased to hear Ellie made your car purchase such a positive experience with her patience and helpfulness. We’ll be sure to pass on your kind words to her. We look forward to welcoming you back soon.

Best wishes,
Sinclair Hyundai

Rated 5 out of 5 stars

Great dealership

Great dealership, friendly and knowledgeable staff. Made buying my first car fun!

July 13, 2025
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Thank you so much for your five-star review. We’re thrilled to hear you had a fun experience buying your first car with us. Our team is here to help, and we appreciate your trust in our dealership. Enjoy your new ride!

Best wishes,
Sinclair Hyundai

Rated 5 out of 5 stars

Amazing staff

Ellie was fantastic, kept me well informed through the whole process and was always happy to answer all my questions. My new car is amazing!

July 2, 2025
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Emily, thank you so much for your five-star review. We're thrilled to hear that you had a great experience with Ellie and that you love your new car. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your ride!

Best wishes,
Sinclair Hyundai

Rated 5 out of 5 stars

The sales person we dealt with

The sales person we dealt with, Oliver, was very helpful and always got back to me promptly with any questions. Because of the distance from the dealership to where we lived, we didn’t actually meet up till we handed over my car and collected our new car so everything was done by phone and email. The process of arranging finance was easy. I would have given 5 stars but for the fact that when we came to sign the agreement the manager had dropped the part exchange we had been offered for my car (without seeing it) by £500.

June 18, 2025
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Marie, thank you for taking the time to share your experience. We're delighted to hear that Oliver provided you with prompt and helpful service throughout your purchase. However, we sincerely apologise for the discrepancy regarding your part exchange value. Your feedback is important to us, and we’ll address this matter to ensure better communication in the future. We appreciate your understanding and hope you’re enjoying your new car!

Best wishes,
Sinclair Hyundai

Rated 5 out of 5 stars

Very helpful

Very helpful. Explained everything as we were doing things. We are useless online and Amy was great, we couldn't have asked for a better service

May 28, 2025
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Sian, thank you so much for your kind words. We're thrilled to hear that Amy provided you with the support you needed. We're always here to help, and we're glad we could make your experience a positive one. If you have any more questions or need assistance in the future, don't hesitate to reach out!

Best wishes
Sinclair Hyundai

Rated 5 out of 5 stars

Ellie Ross made the purchase worry free…

Ellie Ross made the purchase worry free and easy. Ellie is very knowledgeable and explained everything really well. She is a delight to do business with.

June 1, 2025
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Steve, thank you so much for your five-star review. We're thrilled to hear that Ellie made your purchase experience smooth and enjoyable. Her knowledge and dedication to helping our clients are truly appreciated. We look forward to assisting you again in the future!

Best wishes
Sinclair Hyundai

Rated 5 out of 5 stars

Outstanding!

From start to finish communication has been great!
Your salesperson was very polite.
Our car is amazing!

May 2, 2025
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Sheena, thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience from start to finish and that our salesperson made a positive impression. Enjoy your amazing new car, and don't hesitate to contact us if you need anything in the future!

Best wishes,
Sinclair Hyundai

Rated 5 out of 5 stars

Ellie Waller was great

Ellie Waller was great, she helped us through the process and made it easy.

April 26, 2025
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Mike, thank you so much for your kind words. We're thrilled to hear that Ellie made the process smooth and easy for you. If you need anything else or have further questions, feel free to reach out. We’re here to help!

Best wishes
Sinclair Hyundai

Rated 5 out of 5 stars

Little red dragon…

Went through whole process very thoroughly. Vehicle arrived earlier than expected. Very happy with car, staff very helpful.

November 2, 2024
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Thank you so much for your feedback. It's experiences like yours that really keep us motivated. We hope you have a great day!

Rated 5 out of 5 stars

Great Service

Great Service. Excellent work by Oli. Everything was seamless and nothing was any trouble.

October 21, 2024
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Mr Davies, thank you so much for the positive review! We'll make sure that Oli gets the recognition he deserves. We look forward to your next visit. Take care!

Rated 5 out of 5 stars

Oli in Aberystwyth Hyundai

Oli in Aberystwyth Hyundai, what an absolutely lovely sales man. He was so good and made me feel really important. Really good experience

October 19, 2024
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Sue, we're glad you had such a wonderful experience with us! We are happy to pass along your comments to the team here at Sinclair Hyundai and in particular Oli. We hope to be of service to you again in the future.

Best wishes,
Sinclair Hyundai

Rated 5 out of 5 stars

Service really good car came early that…

Service really good car came early that was nice. Staff could not do enough. Will be going back when I need a new one.

July 26, 2024
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Declan, thank you for taking the time to leave a review for us at Sinclair Hyundai. We're happy we could meet your expectations. We'll be sure to pass your comments onto the sales team here at Sinclair Hyundai. We look forward to your next visit! Take care!

Rated 5 out of 5 stars

First class sales woman

First class sales woman

July 26, 2024
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Mr Dryburgh, thank you for your kind review; we are happy we could provide you with a first class experience and will be sure to pass along your comments to the team here at Sinclair Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help :)

Rated 5 out of 5 stars

Good service

Good service. Pleasant and helpful salesperson. Everything explained clearly and in detail.

July 2, 2024
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

John, we are very happy we could provide you with a positive experience. We hope to see you again soon!

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