I sent my budget via the online chat to see what I could get and very soon after a member of the sales team was in touch and sending me Options throughout the group not just what was on their forecou... See more
Company replied
Location
Switch locationFfordd Parc y Llyn, SY23 3TL Llanbadarn Fawr, Cymru, GB
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See what reviewers are saying
Olly was most helpful in showing me a number of second hand cars which ultimately led me to a choice. I am now looking forward to collecting my 110 Defender next week. Thanks Olly.
Company replied
We recently bought a Landrover Defender from Sinclair Aberystwyth. Oliver Ankin our salesperson was very helpful, knowledgeable and courteous (but not 'pushy') he was also Welsh speaking which always... See more
Company replied
Angela and Ollie made our experience of buying a defender stress free and we were treated like valued customers. Having previously owned landrovers and moved to trucks for our business, we hope now to... See more
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Company details
About Sinclair Group - Sinclair Land Rover Aberystwyth
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Ffordd Parc y Llyn, SY23 3TL, Llanbadarn Fawr, Cymru, United Kingdom
4.6
Excellent
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 month
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The whole buying process was seamless…
The whole buying process was seamless and very professional. I would be happy to use Sinclair again.
February 8, 2025
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Thank you so much for your five-star review. We're thrilled to hear that you had a seamless and professional experience with us. We appreciate your trust and look forward to assisting you again in the future!
Best wishes
Sinclair Land Rover Aberystwyth
Very helpful friendly service.
January 22, 2025
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Hi Mike
We're really pleased to hear you had a friendly service, thank you for your feedback which we really appreciate! Please let us know if we can assist in any way in the future. Many thanks
Purchasing a new discovery
Staff were friendly, Angela made the whole process of purchasing a new vehicle hassle free. Extremely happy with the service.
December 6, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Hi Eurgain Owen, thank you for taking the time to leave a review for us at Sinclair Land Rover, Aberystwyth. We're happy we could meet your expectations. We will make sure Angela gets the recognition she deserves.
Staff could not have been more helpful…
Staff could not have been more helpful from the moment I walked into the showroom and continue to be now I have my new car. Thank you Ellie, Saman and especially Angie
November 23, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Mr. Michael James, we are so pleased you enjoyed your visit to Sinclair Land Rover, Aberystwyth. Thank you for the great review. We will pass your feedback onto Ellie, Sam and Angie.
Bought new car twice from landrover …
Bought new car twice from landrover sinclair in Wales as the service is excellent i come from Surrey long journey but they give there word and all correct over and above the sales lady Eleanor Ross excellent
November 16, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Reganbrothers, we are very happy we could provide you with a positive experience. We will make sure Eleanor gets the recognition she deserves.
Helpful service
Our experience at sinclair land rover was a delightful one from the moment we entered to the moment we left with our new car.
They were very helpful, as soon as we started to enquire about changing our car.
The staff were well equipped with the correct knowledge about all the different Vehicles on site, as well as being extremely patient.
We left extremely happy with the service that we had received. A little special thank you to a
Angela and Sannan for all your help.
We would definitely recommend Sinclair Land rover!
September 30, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Hi Philip, we're thrilled to hear you had such a wonderful experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Sinclair Land Rover Aberystwyth. Take care :)
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Hi Carl, we're so glad that Angela was able to go above and beyond your expectations to make your experience with us easy. We look forward to your next visit. Take care!
Above and Beyond Expectations - 5* (if I could give more stars I would!)
I wanted to take a moment to express my sincere thanks to Angie for delivering the best customer experience I’ve ever had when purchasing my new car.
I’ve bought many vehicles over the years from various dealerships, but the friendliness, clear communication, professionalism, and care Angie showed truly stood out. Angie kept me updated throughout the entire process, even while on leave, and worked tirelessly to ensure everything went smoothly and quickly.
I’m extremely impressed by her dedication and the overall excellent service from the team at Land Rover Aberystwyth. Please share my appreciation with Angie and the entire staff for exceeding all expectations and making this a fantastic experience!
September 8, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Dan, we are so happy to read such a great review about Sinclair Land Rover, Aberystwyth and in particular Angela for delivering an exceptional car buying experience. Feel free to reach out to us if you need anything. Take care :)
Very fair with the exchange values of…
Very fair with the exchange values of my new vehicle and always friendly. Always having time to chat when I call in.
September 2, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Mr Francis, we are so pleased you enjoyed your visit to Sinclair Land Rover, Aberystwyth. We are always more than happy to assist you if anything else comes up. Take care!
Attentive service throughout pre-sale…
Attentive service throughout pre-sale and delivery of the vehicle.
Effective communication and updates provided.
Knowledgeable and friendly staff.
September 1, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Mark, thank you for your kind review; we're glad you had such an attentive experience with us! We are happy to pass along your comments to the team here at Sinclair Land Rover, Aberystwyth. Thank you again for the great review!
Excellent customer service
A very easy car purchase made easier by James Irvine and the team at Sinclair Group we cant thank them enough we love our new Land Rover Defender.
September 1, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Hi Richard, we appreciate you taking the time to leave us this feedback. We're pleased to hear how much you love your new Land Rover Defender. Please let us know if there is anything else we can do for you; we are more than happy to help.
Best regards
Sinclair Land Rover Aberystwyth
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Piets, we're happy to hear you had such a positive experience with our friendly team at Aberystwyth. We look forward to your next visit. Take care!
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Hi Fung, thank you for taking the time to leave a review for us at Sinclair Land Rover, Aberystwyth. We're happy we could meet your expectations and that Oliver provided nothing less than the excellent service we strive to attain. We'll make sure we pass the comments across to the team here at Aberystwyth. Thank you, and have a fantastic day!
Sales team very professional
Sales team very professional. Knew the vehicle in detail and Angie was a real credit to the dealership, thank you.
July 2, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Andrew, thank you so much for the positive review! We always strive to provide top quality service to every client, and are pleased to hear that you enjoyed your experience with Angie, here at Sinclair Land Rover, Aberystwyth. Feel free to reach out to us if you need anything. Have a wonderful day.
Very helpful nothing to much trouble
Very helpful nothing to much trouble. Everything explained in detail.
July 3, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Hi Meirion, thank you for taking the time to leave a review for us at Sinclair Land Rover, Aberystwyth. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you :)
My Exsperience was very poor
My Exsperience was very poor
I would not bye another vehicle from Sinclair aberystwyth
The sales person James was great with updates and through the sale but very very poor standards from valeting to the whole purchasing Exsperience with time lines
The vehicle was delivered 3 tines to be turned away for miss all over the car and paint damage along with sill clips missing. Even for the 4tg tine today being turned away by myself clips broken on the silks and still dirty miss behind door handles when spending that kind off money I would expect excellence through out the whole process but this was far from the case
The sales manager agreed that the valeting was appoling and still he sent the vehicle back to me today knowing the problems before hand for me to send it back to him yet again
My personal anion is that I would never bye another vehicle from this franchise
I was about to purchase a second vehicle for my wife but we will look else where as I’m not going through that process again
I could sit here writing an essay but I feel it would be fruitless
I will leave a review on your website to stop other people making the same mistake I did
Regards
Gary
June 2, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Hi Gary, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around, so have passed the review across to the Senior Management team at Aberystwyth, who will be in touch shortly to try and work towards a resolution. If you would prefer to reach out to us (at your earliest convenience of course) please contact 01970 624841 or email salesmanager@landrover-aberystwyth.co.uk. Thank you, Sinclair Land Rover Aberystwyth.
Sinclair Aberystwyth
Purchased a Range Rover Sport from the Aberystwyth dealership. I live in Shropshire and I have experienced very poor service from local JLR dealerships in the area when purchasing vehicles in past so decided to look elsewhere. The service I received from Sinclairs Aberystwyth was nothing but professional. Angela the sales executive and Sannan the sales manager made the whole experience pleasant and nothing was too much trouble. The only negative was when I first called the dealership I was told the sales team were all busy and someone would ring back but they didn’t, I made a second call later in the day and all was ok from then on. I always give a second chance but if it had happened a second time then my business would have gone elsewhere.
May 23, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Hi Mr Hardy-Pritchard, we're happy you found our staff to be so supportive during your experience here at Sinclair Land Rover Aberystwyth. We strive for 100% satisfaction, so have taken all of your comments on board and will investigate the telephone call back failure. Feel free to reach out to us if you need anything.
Best wishes
Sinclair Land Rover Aberystwyth
Mixed
Very engaged, helpful and quick to respond pre sale but once sale agreed very disappointing response time and lead to confusion with where process was up to since having delivering car impossible to get hold of sales personal and no call back even after messages left
May 1, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Thank you for taking the time to leave us feedback Gemma. We're obviously disappointed to read your comments about post-sale contact and would welcome the opportunity to discuss it further, so have requested additional information from you. We look forward to hearing back from you at your earliest convenience.
James sorted all my requirements with…
James sorted all my requirements with no fuss
Delivered the vehicle with no fuss
Couldn’t of been any better
April 29, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Thank you for taking the time out to leave us this great review Adam. We'll make sure James receives the recognition he deserves for the 5-star service.
Best wishes
Sinclair Land Rover Aberystwyth
Buying experience
Sale team were spot on, very pleasant and professional, no problems at all.
March 21, 2024
Reply from Sinclair Group - Sinclair Land Rover Aberystwyth
Thank you for the great review Mike! We're delighted to hear you had nothing less than 5-star service at Sinclair Land Rover Aberystwyth, and we'll make sure the sales team get the recognition they deserve.
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