We would highly recommend Sinclair VW. From the first time we walked in their showroom to look for a new vehicle we experienced a warm welcome, excellent customer service from a knowledgeable team w... See more
Company replied
Location
Switch locationTyndall Street, CF10 4BB Cardiff, GB
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Mike was great from start to finish. He helped me to make important decisions on which option would suit me best and also the best financial decision for myself too. Mike couldn't make the hando... See more
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Mike Green, a member of the sales team at Volkswagen Van Centre Cardiff, has been consistently helpful and patient while I went through a long process, over a period of many months, of deciding which... See more
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Bought a 20 plate t6 shuttle privately yesterday. Went to Sinclair vw cardiff to get some first hand information regarding the transfer of Sellers extended Van warranty over-to me . Had A wa... See more
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Company details
About Sinclair Group - Volkswagen Van Centre Cardiff
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Tyndall Street, CF10 4BB, Cardiff, United Kingdom
4.2
Great
45 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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CUSTOMER SERVICE A1
Bought a 20 plate t6 shuttle privately yesterday. Went to Sinclair vw cardiff to get some first hand information regarding the transfer of Sellers extended Van warranty over-to me . Had A warm welcome by the service Receptionist , who was cheerful and very helpful and talked me thru the transfer requirements of policy and giving me date of the next scheduled service . I asked here if she could tell me how to operate vans cd player , i was passed over to the sales team manager john , who actually came to my vw and showed me how unit is operated and linked my phone . Happy days
Cannot fault the the first class service i received from the staff of Sinclair cardiff . FIRST CLASS keep up the good work .
April 24, 2024
Unprompted review
Reply from Sinclair Group - Volkswagen Van Centre Cardiff
Thanks for your kind words, Alan! Great to see you enjoyed and rated the service you received from our team in Cardiff.
Kind regards,
Sinclair Group.
Great service & delivery price was even…
Great service & delivery price was even better.
Sales were spot on
April 14, 2024
Reply from Sinclair Group - Volkswagen Van Centre Cardiff
Thank you for your 5 star review and kind words, William. We're glad to see you enjoyed your experience with our Cardiff team!
Kind regards,
Sinclair Group.
The staff were helpful in my need for a…
The staff were helpful in my need for a vehicle that suited my business
And the person concerned went out of his way to accommodate my requirement.
March 14, 2024
Reply from Sinclair Group - Volkswagen Van Centre Cardiff
Thank you for your review and 5 stars!
Kind regards,
Sinclair Group
customer service non existence no…
sinclare van Centre Cardiff customer service non existence no flexibility very rude treated like sheep very bad experience never take my van back there for a sevice or mot glad to get away
August 25, 2023
Unprompted review
Reply from Sinclair Group - Volkswagen Van Centre Cardiff
Hi Nick,
We’re sorry to see that your experience at our Cardiff Van Centre wasn’t up to the high standards we set ourselves here at Sinclair Group.
If you would like to reach out to our Head of Business, Adam Lewis, on 01792 894949, he will be happy to listen to any feedback and address any issues which you may have. We would love the opportunity to rectify and welcome you back to our van centre in the future.
Kind regards,
Sinclair Group
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