Sky - Hempstead Valley Shopping Centre, Gillingham Reviews 

Terry was fantastic today, super knowledgeable, helpful and made the process of setting up my new package super simple.

We visited the sky stand at Hempstead Valley today
We were greeted by Neil who asked us what provider we had and what we required , he explained the various options in detail, based on our preferences
The Sky package we chose had more channels and the broadband was faster and saved us money each month
We signed up to Sky, with Neil explaining everything in detail for us
Jenny then assisted us as were referred to Sky by a friend , she to was so helpful
We received great customer service from Neil and Jenny, even though they were extremely busy with customers
My only issue was the weather was hot and sunny and the shopping centre didn’t have air conditioning
I was aware that there were no fans to help cool customers or staff at the stand
I think with the temperatures we are experiencing lately a fan is a necessity

Spoke to Lee today and I him to speak to my friend as I wanted Lee to have this as he has always help me over time and find the experience so easy when he explains stuff to me great staff here at Hempstead. Will be back again. Thank you Lee & Jenny

Terry was Friendly , helpful. Very knowledgeable

Jeni was very helpful and cheerful and sorted my problem as I had issues with sky customer services on the telephone. Go to hempstead a great team of staff

Terry set up a new account for me with sky, and was very helpful and informative

Neil Harris was a lovely chap really helpful explained everything in detail so went straight ahead and signed a contract

Terry, at Hempstead Valley sky stand. Was very helpful and explained everything in detail! Very friendly and chatty.

Terry was really helpful and lovely

Terry was very helpful. Very knowledgeable too.

Terry was great and profesional.
Helpful supporting a vulnerable adult to get a package exacrly what needed.
Great experience and great price.
Thankyou

Lee was friendly and helpful. Explained everything clearly.

I spoke to Jenni and Lee who were really helpful and sorted my issue with sky mobile and went through options to benefit my TV package. Both made it so clear and easy to understand and so much better than the over the phone service

Visited Sky Hempstead Valley today and Lee helped us get the best deal for a sky glass air

Terry was extremely helpful to us for cancelling my late father’s account and organising a new account for my mother. Very helpful throughout with great advice and care making sure mum understood everything. Thank you ☺️

Neil the sales advisor was very helpful and made the experience of swapping from BT to Sky extremely easy. Would highly recommend a visit to Hempstead Valley to see the reps to help you.

Shannon was really helpful brilliant customer service and helped me find the right package for my household she explained what was included in the deal.

Terry at Hempstead Valley sorted us a couple of similar cards on a great deal, nice and easy thanks Terry.

My phone contract with another company was coming to an end and I just wanted to check out other options.
Lee was really helpful and went over several options with me which have effectively cut my payments in half!
He also gave me advice on my current Sky tv and broadband package which is up for renewal. At no time did I feel pressured to sign up for anything. He wrote everything down for me to take home and think about, assuring me that I could go back to him at anytime for further assistance.