Sky - Hempstead Valley Shopping Centre, Gillingham Reviews 

77
TrustScore 5 out of 5

4.8

Hempstead Valley Shopping Centre, Hempstead, ME7 3PD Gillingham, Kent, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Visited Sky retail store at Hempstead Valley in Gillingham Kent today as needed to switch from Virgin Media. Massive thanks to Ian who was so incredibly helpful, he went well above and beyond giving u... See more

Rated 5 out of 5 stars

Terry was very helpful and polite and ran through everything with me to make sure I was getting exactly what I wanted. He wasn't pushy which some sales people are. Only downside was sitting in dire... See more

Rated 5 out of 5 stars

My phone contract with another company was coming to an end and I just wanted to check out other options. Lee was really helpful and went over several options with me which have effectively cut my... See more

Rated 1 out of 5 stars

wish there was a no star but 1 star will do .dredfull company ive ever had to deal with poor service poor internet poor customer service none of them know what there doing

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Hempstead Valley Shopping Centre, Hempstead, ME7 3PD, Gillingham, Kent, United Kingdom

  • 01634 364150

4.8

Excellent

TrustScore 5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(77)

10,903 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great to speak to someone face to face!!

We are coming out of a contract with another supplier and I wanted to speak to someone directly rather than just look online, so went to the Sky Stand at Hempstead Valley. Ian asked us what we needed and what we wanted and went through all the options available to us, explaining it clearly and allowing us to ask questions when we needed to. He wasn't pushy at all and gave us time to think about our options before we signed up. We now have a great package, which we find is good value for money. Great customer service so far and I definitely recommend them.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Terry was absolutely amazing with my…

Terry was absolutely amazing with my mum went through everything so she understood and signed her up no problem. Great deal. I also ended up with a sky glass tv at a good price. Highly recommend 😊

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Ian was very helpful

Ian was very helpful in dealing with my enquiry to set up a new broadband and tv connection for my property. He explained everything and the whole thing was set up for a day and time convenient to me within 20 minutes. Speaking to Ian made the whole thing so simple.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

No call centre needed

Just signed up for a Sky package with Ian at the Savacentre, Hempstead Valley. He painlessly guided me through the process and matched the deal I was offered elsewhere. Top job. 👍

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Terry served

Terry served us he's was very informative and happy to tell us anything we wanted to know very happy 😊. Thank you Terry . Top tier service

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Neil was excellent

Neil was excellent, very helpful and clear without the normal jargon. Would definitely recommend speaking to this guy.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Lee

Im paying £121 for both EE wifi and Sky tv, and on maternity pay... you get my drift. And weve been having trouble with EE connecting to our Sky Stream puck. So, we had a chat with a friendly guy caller Lee who walked us through everything, repeated everything, and assured us on a lot of things. He was great to talk to and made it sound all so simple. (Though with my baby brain, things don't sink in). I now get to save money.

May 7, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look