Fantastic service from Terry this morning. Easy process to walk through the options available and explained everything really clearly. Highly recommended.
Location
Switch locationHempstead Valley Shopping Centre, Hempstead, ME7 3PD Gillingham, Kent, GB
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Visited Sky retail store at Hempstead Valley in Gillingham Kent today as needed to switch from Virgin Media. Massive thanks to Ian who was so incredibly helpful, he went well above and beyond giving u... See more
My phone contract with another company was coming to an end and I just wanted to check out other options. Lee was really helpful and went over several options with me which have effectively cut my... See more
wish there was a no star but 1 star will do .dredfull company ive ever had to deal with poor service poor internet poor customer service none of them know what there doing
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Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Hempstead Valley Shopping Centre, Hempstead, ME7 3PD, Gillingham, Kent, United Kingdom
- 01634 364150
4.9
Excellent
88 reviews
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No call centre needed
Just signed up for a Sky package with Ian at the Savacentre, Hempstead Valley. He painlessly guided me through the process and matched the deal I was offered elsewhere. Top job. 👍
May 13, 2026
Unprompted review
Terry was fantastic took his time…
Terry was fantastic took his time explaining all the options listened to what we wanted and found us the best deal great value for money and very happy customer thanks
May 13, 2026
Unprompted review
Terry served
Terry served us he's was very informative and happy to tell us anything we wanted to know very happy 😊. Thank you Terry . Top tier service
May 13, 2026
Unprompted review
Neil give me and my brother in law a…
Neil give me and my brother in law a great service today- thanks Neil
May 11, 2026
Unprompted review
Had great customer Service from Terry…
Had great customer Service from Terry helped out so much.
May 11, 2026
Unprompted review
Neil was excellent
Neil was excellent, very helpful and clear without the normal jargon. Would definitely recommend speaking to this guy.
May 10, 2026
Unprompted review
Thanks Lee
Im paying £121 for both EE wifi and Sky tv, and on maternity pay... you get my drift. And weve been having trouble with EE connecting to our Sky Stream puck. So, we had a chat with a friendly guy caller Lee who walked us through everything, repeated everything, and assured us on a lot of things. He was great to talk to and made it sound all so simple. (Though with my baby brain, things don't sink in). I now get to save money.
May 7, 2026
Unprompted review
Brilliant support from Jenny at…
Brilliant support from Jenny at Hempstead Valley. I went along with a list of questions and got them all answered in a couple of minutes. Fantastic!
April 28, 2026
Unprompted review
Spoke to lee in the morning with virgin…
Spoke to lee in the morning with virgin he convinced me to join sky saving me money and great service o far I appreciate it. Thank you lee again
April 28, 2026
Unprompted review
Lee was very helpful and knowlegeable…
Lee was very helpful and knowlegeable and made it a very enjoyable experience.
April 25, 2026
Unprompted review
Had the pleasure of dealing with Terry…
Had the pleasure of dealing with Terry today, discussing a plan right for me, totally helpfull provisional, very attentive, happy with the deal we agreed on.
Demonstrated how to use etc. very. Pleased with my visit today.
April 19, 2026
Unprompted review
Really helpful
Really helpful, Terry helped us sort our broadband out to change back to sky & helped me sort out a extra sim
April 17, 2026
Unprompted review
Changing my entertainment package
Ian the Sky representative was very thorough and provided all the required information.
April 15, 2026
Unprompted review
Ian was very friendly and explained…
Ian was very friendly and explained well, providing the best deal for me and my family.
April 14, 2026
Unprompted review
Lee was Absolutely brilliant good not…
Lee was Absolutely brilliant good not ask for anymore. He was fantastic in helping me with my bill and sorting out a new phone and sim for my son. Once my contract and daughter's ends . I will be definitely moving to sky . Can not thank him enough.
April 10, 2026
Unprompted review
Had a fantastic experience at Hempstead…
Had a fantastic experience at Hempstead Valley with Lee today. We are moving and our new house is not covered by our current provider. Lee helped me set up our new contract with Sky and explained everything clearly and concisely. Cheers! Definitely recommended.
April 4, 2026
Unprompted review
Terry was very knowledgeable with…
Terry was very knowledgeable with information regarding broadband and mobile phone sim
April 3, 2026
Unprompted review
Spoke to Lee today I come back to see…
Spoke to Lee today I come back to see him as he was very helpful and explain a package what benefited me great service I would recommend to anyone
April 2, 2026
Unprompted review
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