Sky - Hempstead Valley Shopping Centre, Gillingham Reviews 

77
TrustScore 5 out of 5

4.8

Hempstead Valley Shopping Centre, Hempstead, ME7 3PD Gillingham, Kent, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Terry was very helpful and polite and ran through everything with me to make sure I was getting exactly what I wanted. He wasn't pushy which some sales people are. Only downside was sitting in dire... See more

Rated 5 out of 5 stars

My phone contract with another company was coming to an end and I just wanted to check out other options. Lee was really helpful and went over several options with me which have effectively cut my... See more

Rated 5 out of 5 stars

Lee and Ian were both a brilliant help today with understanding my sky package. Just waiting on my son’s mobile plan to expire and I’ll definitely be moving over for that too and save some money. Th... See more

Rated 1 out of 5 stars

wish there was a no star but 1 star will do .dredfull company ive ever had to deal with poor service poor internet poor customer service none of them know what there doing

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Hempstead Valley Shopping Centre, Hempstead, ME7 3PD, Gillingham, Kent, United Kingdom

  • 01634 364150

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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4.8

All reviews

(77)

10,809 reviews in the last 12 months

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Rated 5 out of 5 stars

Terry

Terry, at Hempstead Valley sky stand. Was very helpful and explained everything in detail! Very friendly and chatty.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

I spoke to Jenni and Lee who were…

I spoke to Jenni and Lee who were really helpful and sorted my issue with sky mobile and went through options to benefit my TV package. Both made it so clear and easy to understand and so much better than the over the phone service

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Terry was extremely helpful to us for…

Terry was extremely helpful to us for cancelling my late father’s account and organising a new account for my mother. Very helpful throughout with great advice and care making sure mum understood everything. Thank you ☺️

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Sky glass

Shannon was really helpful brilliant customer service and helped me find the right package for my household she explained what was included in the deal.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Good old fashioned customer service

My phone contract with another company was coming to an end and I just wanted to check out other options.
Lee was really helpful and went over several options with me which have effectively cut my payments in half!
He also gave me advice on my current Sky tv and broadband package which is up for renewal. At no time did I feel pressured to sign up for anything. He wrote everything down for me to take home and think about, assuring me that I could go back to him at anytime for further assistance.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Got what we needed

Got exactly the products we needed at a good price. We still need to install them so we don't yet know how well it works but we are pleased with the cancellation period if needed.
Lee was very helpful.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Put experience with Terry

Terry has been great, he’s very knowledgable and finds a deal best suited to what we wanted.
Thankyou for making our experience an easy experience!

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

We popped to Hempstead Valley shopping centre and spoke to Neil about getting Sky stream.
Neil was incredibly helpful, very knowledgeable and guided us through all the details to set this up.
We are really pleased with our deal and the great service we received.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great to speak to someone face to face!!

We are coming out of a contract with another supplier and I wanted to speak to someone directly rather than just look online, so went to the Sky Stand at Hempstead Valley. Ian asked us what we needed and what we wanted and went through all the options available to us, explaining it clearly and allowing us to ask questions when we needed to. He wasn't pushy at all and gave us time to think about our options before we signed up. We now have a great package, which we find is good value for money. Great customer service so far and I definitely recommend them.

May 23, 2026
Unprompted review

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