Terry was very helpful and polite and ran through everything with me to make sure I was getting exactly what I wanted. He wasn't pushy which some sales people are. Only downside was sitting in dire... See more
Location
Switch locationHempstead Valley Shopping Centre, Hempstead, ME7 3PD Gillingham, Kent, GB
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My phone contract with another company was coming to an end and I just wanted to check out other options. Lee was really helpful and went over several options with me which have effectively cut my... See more
Lee and Ian were both a brilliant help today with understanding my sky package. Just waiting on my son’s mobile plan to expire and I’ll definitely be moving over for that too and save some money. Th... See more
wish there was a no star but 1 star will do .dredfull company ive ever had to deal with poor service poor internet poor customer service none of them know what there doing
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Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Hempstead Valley Shopping Centre, Hempstead, ME7 3PD, Gillingham, Kent, United Kingdom
- 01634 364150
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Jeni was very helpful and cheerful and…
Jeni was very helpful and cheerful and sorted my problem as I had issues with sky customer services on the telephone. Go to hempstead a great team of staff
Terry set up a new account for me with…
Terry set up a new account for me with sky, and was very helpful and informative
Neil Harris was a lovely chap really…
Neil Harris was a lovely chap really helpful explained everything in detail so went straight ahead and signed a contract
Terry
Terry, at Hempstead Valley sky stand. Was very helpful and explained everything in detail! Very friendly and chatty.
Terry was really helpful and lovely
Terry was really helpful and lovely
Terry was great and profesional.
Terry was great and profesional.
Helpful supporting a vulnerable adult to get a package exacrly what needed.
Great experience and great price.
Thankyou
Lee was friendly and helpful
Lee was friendly and helpful. Explained everything clearly.
I spoke to Jenni and Lee who were…
I spoke to Jenni and Lee who were really helpful and sorted my issue with sky mobile and went through options to benefit my TV package. Both made it so clear and easy to understand and so much better than the over the phone service
Visited Sky Hempstead Valley today and…
Visited Sky Hempstead Valley today and Lee helped us get the best deal for a sky glass air
Terry was extremely helpful to us for…
Terry was extremely helpful to us for cancelling my late father’s account and organising a new account for my mother. Very helpful throughout with great advice and care making sure mum understood everything. Thank you ☺️
Neil the sales advisor was very helpful…
Neil the sales advisor was very helpful and made the experience of swapping from BT to Sky extremely easy. Would highly recommend a visit to Hempstead Valley to see the reps to help you.
Sky glass
Shannon was really helpful brilliant customer service and helped me find the right package for my household she explained what was included in the deal.
Terry at Hempstead Valley sorted us a…
Terry at Hempstead Valley sorted us a couple of similar cards on a great deal, nice and easy thanks Terry.
Good old fashioned customer service
My phone contract with another company was coming to an end and I just wanted to check out other options.
Lee was really helpful and went over several options with me which have effectively cut my payments in half!
He also gave me advice on my current Sky tv and broadband package which is up for renewal. At no time did I feel pressured to sign up for anything. He wrote everything down for me to take home and think about, assuring me that I could go back to him at anytime for further assistance.
Got what we needed
Got exactly the products we needed at a good price. We still need to install them so we don't yet know how well it works but we are pleased with the cancellation period if needed.
Lee was very helpful.
Put experience with Terry
Terry has been great, he’s very knowledgable and finds a deal best suited to what we wanted.
Thankyou for making our experience an easy experience!
Fantastic customer service
We popped to Hempstead Valley shopping centre and spoke to Neil about getting Sky stream.
Neil was incredibly helpful, very knowledgeable and guided us through all the details to set this up.
We are really pleased with our deal and the great service we received.
Great to speak to someone face to face!!
We are coming out of a contract with another supplier and I wanted to speak to someone directly rather than just look online, so went to the Sky Stand at Hempstead Valley. Ian asked us what we needed and what we wanted and went through all the options available to us, explaining it clearly and allowing us to ask questions when we needed to. He wasn't pushy at all and gave us time to think about our options before we signed up. We now have a great package, which we find is good value for money. Great customer service so far and I definitely recommend them.
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