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Sky - Trinity Shopping Centre, Leeds Reviews 

98
•
TrustScore 5 out of 5

4.8

Telecommunications Service Provider
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Albion Street 27, Trinity Shopping Centre, LS1 5AT Leeds, England, GB

•
0113 243 4323

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Rated 1 out of 5 stars

Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When... See more

Company replied

Rated 5 out of 5 stars

Visited the Leeds store today after problems with my new phone and sim. After numerous calls with the online help and phone teams to no avail I came to the store for help and was warmly greeted by Jay... See more

Rated 1 out of 5 stars

Called to change a broad band package on behalf of my 87 year old fathering law and because he couldn’t remember his password they refused to help in any way. I was put on hold and then cut off. I u... See more

Company replied

Rated 5 out of 5 stars

Very positive and friendly service. The store manager, Emma, and the customer care employee, Ioanna, went the extra mile, not only to fix my problem, but to secure a better all-round deal on my broa... See more

Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Contact info

  • Albion Street 27, Trinity Shopping Centre, LS1 5AT, Leeds, England, United Kingdom

  • 0113 243 4323

4.8

Excellent

TrustScore 5 out of 5

98 reviews

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4.8

All reviews

(98)

10,259 reviews in the last 12 months

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Rated 5 out of 5 stars

Maxine was lovely

Maxine was lovely, incredibly understanding of our situation, explained all our options and what would work best for us with want we actually need/wanted.

A*** Would highly recommend

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I came into store and spoke to Richard who is a very friendly guy. I was enquiring about moving from EE to sky mobile. He was very knowledgeable and never put on any pressure for me to do a deal. After his help I moved over. Richard is a credit to sky and if rewards are given he fully deserves it.
I recommend coming here for sure.

January 30, 2026
Unprompted review

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