SleepPhones® Reviews 1,779

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

I have had problems with my SleepPhones v6 Classic Headband Headphones (Corded) (loose wires), BUT they have been brilliant about replacing them, quickly and with no quibbles. I've rarely had such goo... See more

Rated 5 out of 5 stars

I’ve had the ‘effortless’ version for over a year. The ‘effortless' charging really is easy. I’ve tried a number of other solutions but the sleepphones were the most comfortable and have little or no... See more

Rated 1 out of 5 stars

Original review: 3 stars...Worked..not quite as loud as i was hoping for...can still year snoring to some extent Updated review....1 star...I edited my review from 3 stars to 1 star as the charging... See more

Company replied

Rated 5 out of 5 stars

I have owned these for over a year now. They are incredible. Battery life lasts all through the night, easily. They are comfortable. There are no wires tethering you to your phone. They are durable -... See more

Company details

  1. Pharmacy

Written by the company

SleepPhones® are soft comfortable headphones in a patented headband design, with an emphasis on using environmentally-friendly materials and manufacturing processes. We strive to use local resources, stay technologically-savvy, and be socially responsible as we create a world of happy, healthy people.


Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not as comfortable as I expected

Not as comfortable as I expected. The main unit digs and the earphones move around constantly. The head band slips off my head even though the fit feels right. I'm a side sleeper but the earphone digs in when I try to sleep on my side. It does Bluetooth well with my phone.

August 5, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Tacey,

Our sincerest apologies for the difficulty you've experienced with the product! Having the proper size headband (with a snug fit) is crucial not only for comfort but for sound purposes too. A proper fitting headband will prevent the speakers from sliding around while in use as well as the headband slipping. We would be happy to exchange the headband for a different size! If you could please fill out the warranty form found on our site and send it in with your headband, we will send you a new headband to insert your speakers into! Here is the link to the warranty page: http://www.sleepphones.com/warranty

Regarding the placement of the module, we would suggest moving it to the front or side of the head. If moving it to the side, please place it on the opposite side that you sleep on. Many of our customers do move the module to the front of their heads as it is more comfortable for them.

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Rated 4 out of 5 stars

Good service but one caveat I overlooked...

Update 8/17/2019:
Reached out to support, Jenna, and was hooked up immediately with a return label for shipment. Sent out on Saturday and received the correct one a few days later and fully charged. They have always been easy to work in my experiences...even regardless of the misstep.

I own the sleephones effortless and my Bluetooth module in it died. Reached to customer support via email and was told to call customer service for purchasing a new module. Called customer service a few months later and the service was good, the man on the phone was good the problem was I got the wrong Bluetooth module. I had asked if the Bluetooth module at 69.99 was the correct one for the Effortless and was told yes. I knew that wasn’t the right one as the Effortless module is 79.99. I felt for the dude though, he may have been new, so I let it slide and am now using the Bluetooth module that requires disconnecting to charge, over being able to charge wirelessly...I just want to sleep better.....

August 3, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Jonathan,

Our sincerest apologies for the difficulty you experienced and for the misinformation! Please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you! We look forward to hearing from you soon!

Rated 5 out of 5 stars

my sleephones have been an awesome…

my sleephones have been an awesome investment. I use them every night to listen to guided sleep meditations. they are super comfortable with great sound. and the drown out my husband's snoring so our relationship has gotten that much better :)

August 3, 2019
Unprompted review
Rated 5 out of 5 stars

SleepPhones: A Gift That Keeps on Giving - Wow!

I bought these as a gift for my wife. She absolutely loves them. They easily adjusted, just like the videos demonstrated, and except for the fantastic sound coming from the headband, she couldn't tell there were speakers in there. She started by laying on her side and still was amazed at how comfortable they were.
Great design and implementation! Thank you!

August 2, 2019
Unprompted review
Rated 4 out of 5 stars

Awesome product

Awesome product! However, I deducted a star because it does not have a sleep timer. It would be great if it turned itself off to conserve battery life.

July 31, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear MM,

Thank you for your recent purchase! Unfortunately, our current Bluetooth® modules do not have an automatic power-off feature. Once the music being played stops for more than 45 seconds, the product will enter a power saving mode. The product will not fully turn off unless the power button is held in manually or the Bluetooth® from your device (smart phone, tablet, etc.) is turned off. If the device's Bluetooth® is turned off, the SleepPhones® will power off within 5 minutes.

We suggest charging the product daily to ensure a fully battery for each use. The product takes 3 hours to fully charge. When charging, please make sure the Bluetooth® module is turned off. When the SleepPhones® are properly positioned on the base and charging, the light will be Blinking Green. When the SleepPhones® are fully charged, the light will turn to Solid Green.

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Rated 4 out of 5 stars

Worked for me

These work well, especially if you pair them with foam ear plugs. My husband is a very loud snorer and we were going on a cruise so we had to sleep in the same stateroom. After reading some helpful advice from the internet, I purchased the SheepPhones and foam ear plugs. I was actually able to sleep. It took me a few test runs beforehand to get it right, like remembering to charge it up and adjusting it to my head. It is confusing because it is hard to tell if it is charged up. It is also kind of hard to get used to wearing a headband while you sleep. However, I consider these a really good purchase for us because they did the job. I did not pair them with the music that you get for free from SheepPhones because I prefer the sound of rain and water. I was able to pair them through my iPhone with a fee app called Sleep Monkey. So we all were able to sleep soundly and we enjoyed our cruise. Thank you, SheepPhones!

July 31, 2019
Unprompted review
Rated 3 out of 5 stars

Disappointed

I honestly was expecting more for the price of the wireless Bluetooth style. The sound can be heard loudly from others not wearing them. The small, flexible speakers are better than wearing earbuds but truly I don’t feel this was worth $99 USD. Disappointed 😔

July 30, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Nic,

Our sincerest apologies you are not satisfied with your purchase! We highly suggest listening to the product at a medium volume level as a high level could cause hearing damage if used for several hours and could be irritating to a partner.

Please note we have a satisfaction guarantee on all of our products! If you find that it is in fact bothersome to your partner or not a good fit for your needs we can simply refund you the cost of the product excluding shipping fees. For more warranty information, please visit our website at: http://www.sleepphones.com/warranty Please also note we offer a $29.95 USD corded version of our product - the SleepPhones® Classic.

We love our customers and want them to have a positive experience with our company! If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Rated 5 out of 5 stars

Love my sleepphones

Love my sleepphones. Can’t sleep without them. The only thing is I place the control module on my forehead. Otherwise it shuts off if I sleep on my back.

July 30, 2019
Unprompted review
Rated 5 out of 5 stars

I love my sleepphones!

I love my sleepphones. They work great with my sleep app or anything else I may want to listen to through Bluetooth. Very comfortable. And definitely helps sleeping next to a snoring husband 😀 Customer service was very helpful and shipping was fast !

July 30, 2019
Unprompted review
Rated 5 out of 5 stars

BOUGHT FOR TINNITUS

BOUGHT FOR TINNITUS. JUST FOR PRACTICAL REASONS. But what a treat. Never imagined having adult bedtime stories. I really look forward to them every night. I’m always asleep before the finish. Too funny

July 27, 2019
Unprompted review
Rated 3 out of 5 stars

It was difficult to put the sleepPhones…

It was difficult to put the sleepPhones back into the headband, but the music sounded good and they are comfortable to sleep with.

July 26, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Graziella,

Our sincerest apologies for the difficulty you experienced! Please note we have a video which easily shows how to reinsert the speakers. You would be able to watch that video here: https://youtu.be/FxQ5JVJOSrs?t=180

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Rated 4 out of 5 stars

Audio Book Addict

Sleep phones allow us to listen to audio books and not disturb each other or grandchildren if we have them sleeping over. I will use mine also at the gym and listen to my books when walking on the treadmill.

July 25, 2019
Unprompted review

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