SleepPhones® Reviews 1,779

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have had problems with my SleepPhones v6 Classic Headband Headphones (Corded) (loose wires), BUT they have been brilliant about replacing them, quickly and with no quibbles. I've rarely had such goo... See more

Rated 5 out of 5 stars

I’ve had the ‘effortless’ version for over a year. The ‘effortless' charging really is easy. I’ve tried a number of other solutions but the sleepphones were the most comfortable and have little or no... See more

Rated 1 out of 5 stars

Original review: 3 stars...Worked..not quite as loud as i was hoping for...can still year snoring to some extent Updated review....1 star...I edited my review from 3 stars to 1 star as the charging... See more

Company replied

Rated 5 out of 5 stars

I have owned these for over a year now. They are incredible. Battery life lasts all through the night, easily. They are comfortable. There are no wires tethering you to your phone. They are durable -... See more

Company details

  1. Pharmacy

Written by the company

SleepPhones® are soft comfortable headphones in a patented headband design, with an emphasis on using environmentally-friendly materials and manufacturing processes. We strive to use local resources, stay technologically-savvy, and be socially responsible as we create a world of happy, healthy people.


Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very comfortable!

These arrived quickly and they were easy to assemble, however, I had difficulty trying to charge them! After several attempts, I followed the instructions better and they were charging in no time! Lasted me 8-10 hours. I didn’t know I had them on because they are so comfortable.

July 8, 2019
Unprompted review
Rated 1 out of 5 stars

Music Soundtrack Nightmares

1) The piano(a Minor Thing) music is causing me nightmares. I wake up in sweat, and afraid of closing my eyes.
2) The Newport Waves, is a repeating track that is causing me to lose my hair. My ears are constantly ringing and the sounds of the waves crashing is causing me to wake up abruptly, and rushing to urinate.
3) The White Noise Sound reminds me of the worst day as a youth. I'm reminded of the death of my pet parrot that died while being struck by my bedroom ceiling fan.
4) Pentatonic Waves sounds like a men's bathroom at Dodger Stadium.

July 2, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Velasquez,

We here at AcousticSheep are incredibly sorry for the multitude of problems induced by our music! The former musicians have been sacked (https://www.youtube.com/watch?v=79TVMn_d_Pk), and the new ones have been directed to compose a new song free of the ravages induced by dihydrogen monoxide (https://www.dhmo.org/facts.html), childhood triggers, and other bodily malfunctions. As soon as our new jesters - I mean musicians - Ted and Bill create their masterpiece, we will notify you. In the meantime, please do not watch this video (https://www.youtube.com/watch?v=vnciwwsvNcc).

Rated 5 out of 5 stars

Effortless Induction Charging a nice addition

I've been using SleepPhones every night for many years and have progressed through the models as they have been introduced. I have loved the freedom of the Bluetooth option, and now find the "Effortless" induction charging system to be simple and effective. No problems getting it to connect to the charger. Highly recommended for comfortable listening.

Since I have seen some reviewers say the speakers can be heard by their partner, I will add that I have periodically asked my wife if she can hear what I'm listening to and she tells me the only time she hears anything is when I forget to turn on the Bluetooth receiver and the podcast starts playing over my phone speaker. Quite annoying since she generally goes to bed before me. So I don't recommend doing that very often. Otherwise she doesn't hear a thing.

June 30, 2019
Unprompted review
Rated 4 out of 5 stars

This is exactly what I’ve been looking…

This is exactly what I’ve been looking for, with a few exceptions that are more my fault than the products. Good things first. The sound quality is awesome. I’m not sure how they do that with such small speakers, but it’s great. Perfect for asmr videos, or whatever your using it for. Secondly, it’s incredibly comfortable. Trying to lay on your side with ear buds in hurts. This does not. Battery life is also amazing! I can use it multiple nights in a row without the battery dying.
Like I said, the two issues I have with this product are mostly my own fault. First, taking the main piece out to charge is very annoying. I really wish I had ordered the one with wireless charging, and if you’re considering buying I highly recommend spending the extra money for the easy charge one. Second, I ordered a medium and it’s a bit too big. I went off the size chart, and I wear a 6 7/8 hat, but I wish I’d ordered a small. It’s a bit too loose to get it to stay in place on my head, and always falls off on the middle of the night. It’s not bad enough that I can’t use it, I just wish I’d gone with a small.

So all in all, great product. Exactly what I’ve been looking for. Just a couple minor things that make it not as easy to use as I’d hoped.

June 30, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Christine,

Thank you for your recent order! To better assist you, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm ET) and we would be more than happy to assist you! We look forward to hearing from you soon!

Rated 4 out of 5 stars

Great service

Great service, I had a new set of effortless sleep phones and the right speaker was intermittent. They sent me a new set of speakers right away and everything has been working since.

June 29, 2019
Unprompted review
Rated 3 out of 5 stars

pretty good

Sound is good but the fabric is too stretchy for them to stay put and the position of the phones isn’t right. I have to fiddle with them too much when I’m trying to fall asleep.

June 29, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Suzanne,

Our sincerest apologies you are not satisfied with your purchase! Having the proper size headband (with a snug fit) is crucial not only for comfort but for sound purposes too. A proper fitting headband will prevent the speakers from sliding around while in use as well as the headband slipping. Having too snug of a headband, however, might cause discomfort as the speakers would be pressing into your ears. We would be happy to exchange your headband for a different size! If you could please fill out the warranty form found on our site and send it in with your headband, we will send you a new headband to insert your speakers into! Here is the link to the warranty page: http://www.sleepphones.com/warranty

You can find our sizing chart along with a demonstration video on how to find the proper size on our site at: http://www.sleepphones.com/customer-support/sizing If you are unsure how to remove and reinsert the speakers you can find a demonstration video on our site at: https://www.youtube.com/watch?v=jqTVbLvjDNk

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Rated 5 out of 5 stars

This is my third purchase (one a gift)....

This is my third purchase (one a gift). Cant wait to hook up my telliphones! I wk nights and often use these to sleep after a long shift- even covering my eyes with the band! Works great. And the sound quality is fabulous!

June 26, 2019
Unprompted review
Rated 5 out of 5 stars

I've been using sleepphones for years

I've been using sleepphones for years , i'm a light sleeper and any noise that i hear wake me. then i found sleepphones ,it block out my husband snoring, loud T.V, Barking Dogs, Crying Children, also stay on a main busy street block cars noises I half to tell you these are the best sleepphones for me to sleep they save my life because i can get 8 hrs of sleep now.I tell everyone about sleepphones.
I recommend sleepphones for any body that had problem sleeping because noise.
Thank you Sleepphones.

June 25, 2019
Unprompted review
Rated 5 out of 5 stars

A Long Haul Travel Dream

A Long Haul Travel Dream

I purchased my SleepPhones for a long-haul flight I was taking. I rarely sleep on airplanes, and was looking for any tools that might change this for me. SleepPhones are a game changer. They are so comfortable to wear. I was able to play some white noise and fall right asleep. When I arrived at my destination, I wasn't tired. I was able to face my first day with energy, instead of counting down the minutes until I could sleep. Thank you SleepPhones!

June 25, 2019
Unprompted review
Rated 2 out of 5 stars

Does not last

Does work for me when it works, but disappointingly products poor quality. Ordered 3 different versions 18 months ago. 1 effortless which we had to return (at our shipping expense) after 2 weeks because it stopped charging. 1 wireless which we lost ;( a month after so not sure how long that would have lasted. And 1 classic corded one which stopped working after 5-6months—when I took it out of headband to examine, I notice the fabric covering the cord had ripped, so the plastic cord had protruding loops all along it, not sure if this is the cause.

I do like it when it works, but lost all confidence about the longevity quality of this product beyond few short months.

June 23, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Nina,

Our sincerest apologies for the difficulty you experienced! With headphones that are worn for many hours a night, durability is crucial. We are constantly making updates and improvements to our products not only to suit the needs of our customers but also to keep up with the progression of technology. Our Product Design Team is continually researching how we can improve the quality of our products through technological advancements. As a growing company we continue to strive for improvements in this area because we know many of our customers rely on the products on a nightly basis to provide adequate sleep.

Please know we have a limited one year warranty on all of our products and would be more than happy to replace any covered components for you. If you could please fill out the warranty form found on our site and send it in with the components and receipt from whatever retailer you used for the purchase, we will send you new components to insert into your headband! Here is the link to the warranty page: http://www.sleepphones.com/warranty We strongly suggest purchasing tracking to ensure delivery for the warranty claim. Please note that we cannot honor the warranty on eBay purchases or items bought as previously used as we cannot guarantee those products in the secondary market.

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look