Smarter Business Reviews 

Lewis is a star, I’ve nothing to worry about with the latest Gas price increases.

Thanks Lewis

I signed an electric contract with this company. I heard no update, so chased this up and was told the contract was rejected. I was told many different reasons as to why it was rejected, all lies. It turns out there was a problem with their system and the contract didn't go through to the supplier. Nobody contacted us to advise of this, by this point it had been well over 2 weeks since I signed the contract so obviously the original contract could no longer be submitted and prices had increased by over £600 - a detrimental increase to anyone, especially a small business. The company wasn't sorry or sympathetic at all. I was contacted a lot before the contract was signed, as soon as they got our business we were dropped off their radar. It shouldn't be down the customer to chase up on a contract's progress, the customer should be kept in the loop at all times. I've lost all trust in this company and won't be using them again.

Rivash has been excellent with his customer skills. solved a very complicated matter for our business.
Absolutely outstanding.

great customer service by the Loren Johnson
She done a lot for us and sort out everything for me
save lot of time to contact suppliers.

Thank you

i was having trouble with edf energy ,i was being charged for elctricity that i had not used,despite having a final reading by their engineer when fitting a smart meter they estimated a consumption ignoring their own reading and charged me accordingly and were continuing to do so, after Loren's intervention i am going to get back my overpayment.I cant thank her enough.

Loren has been excellent, a first class service. Even after I had swapped supplier she was there to help me get a refund from my original supplier.
Thank you for all you help

Luke was really professional and helpful, guiding me through the whole process and ensuring he found the best possible deal for me. He followed up exactly when he said he would and made sure that I was happy with everything every step of the way. Can not fault the service at all!

Everyone we have dealt with at Smarter Business has been really friendly and helpful and sorted out any issues that arose. We would recommend them to any business as they deal with everything to find the best rate, saving valuable time and money.

From the start Smarter Business were professional, reliable and very knowledgeable. Luke Singh arranged everything perfectly and I would definitely recommend him /the company to everyone.

I contacted them through a comparison website, I was contacted by Shamima who was really helpful, knowledgeable and not patronising. I say this because the reps who have contacted me from other companies about our energy renewal have been challenging to say the least. Shamima's attitude was perfect and although the management decided to stay with their existing broker as they offered the same deal, it was not a reflection on her work ethic. I wish the other reps could take note of this.

Great service. Professional, helpful, friendly and willing to go the extra mile to deliver the best energy deals. Josh H deserves special mention for his customer care skills, securing and arranging a smooth switchover, and in particular negotiating a way through a challenging and confusing situation with a previous supplier. A credit to your company, he demonstrated a tenacious commitment to get the job done. Many thanks.

Luke Singh
Very pleased he gave me great rates with calm ease & efficency! Excellent service !

Kameer gave me some really great rates and saved me a lot of money, fast service with no hassle. Would recommend to others

As treasurer of a small Church, I needed help, at the end of our contract, in moving our electricity supply to an ECO supplier. Rivash Rajkumar dealt with the matter with great competence, including patiently handling the various points and queries I raised.

Really happy with leesa van Staden the way she handle my case I was with edf they not let me change my supplier due to previous owner blance but she hadle really good way and sorted everything highly recommended specially this lady Lessa Van Staden .

Luke was great, got everything sorted within a couple of phone calls! Thank you!

Kameer was very professional and provided a good service im very pleased.

Action everything very quickly.
I haven't started with my new provider yet but I have been given a better deal with my same provider than they were able to give me. Looking forward to seeing that translated into real terms, very soon.