SMILE air conditioning Reviews 

136
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service from start to finish, highlighting prompt responses and seamless installation. Staff are frequently described as professional, efficient, and helpful, providing sound advice and clear communication. Many are also very satisfied with the quality and performance of their installed products. Consumers appreciate the meticulousness of installation teams, who consistently leave work areas spotless and tidy. Reviewers noted the reasonable and competitive pricing, with transparent quotes and no hidden costs. The efficiency and professionalism of engineers, from consultation to final setup, further contribute to a highly positive customer experience.

What people talk about most

Service

Reviewers consistently express satisfaction with the service, highlighting professionalism and efficiency... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Product

Customers had positive experiences with the product, expressing delight with their new air-conditioning... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive quotes and well-priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish from this company. Can't praise them highly enough. Prompt initial response, calm and sound advice during site visit and during follow up, and a great installa... See more

Company replied

Rated 5 out of 5 stars

We have had the pleasure of using SMILE air conditioning two times! Aaron has been an absolute pleasure to work with, very fast in his responses and accommodating. We originally installed air con in o... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Smile Air Conditioning highly enough. The two lads were courteous, professional and very skilled. None of the typical sucking air through teeth as the job was assessed, Just got on wi... See more

Company replied

Rated 5 out of 5 stars

We had air conditioning installed in our kitchen/diner by Smile a couple of years ago, and we were delighted with the service and equipment installed. The team was professional, punctual, a... See more

Company replied


Company details

  1. Air Conditioning System Supplier
  2. Air Conditioning Contractor
  3. Boiler and Heating Service
  4. HVAC Contractor

Written by the company

We are SMILE. A family-owned business specialising in air conditioning solutions. Since our establishment, we have dedicated ourselves to providing a professional, friendly, and fair service. We firmly believe that comfort should come as standard, particularly in your living and working environments, and we know that having the right air conditioning system can significantly enhance your quality of life. With years of experience, we have honed our expertise in all aspects of air conditioning; including installation, maintenance and repairs. Our team of skilled engineers is equipped with the knowledge and tools to ensure we can provide a complete service. We take the necessary time to understand your bespoke needs, and then offer a personalised solution tailored to your requirements and budget. At SMILE, delivering a fair service is truly at the heart of our business. We provide our quotes to ensure you receive value for your investment, whilst ensuring we may remain a sustainable business. You can trust that your quote is competitive without compromising on quality. Our goal is always to exceed your expectations, providing you with a seamless journey from start to finish. When you choose SMILE as your air conditioning partner, you can rest assured you're in experienced and capable hands. We combine our technical expertise, extensive industry connections, and dedication to customer satisfaction to deliver outstanding results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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4.9

All reviews

(136)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience getting air-con fitted

Excellent experience getting air-con fitted through this company. Pre-sales support and the survey were efficient and reliable, the fitting on the day was done professionally, and the unit exactly meets our needs. Would definitely recommend.

July 24, 2021
Unprompted review
Rated 5 out of 5 stars

great product, great price

We had two units fitted in one day and it was very very hot 31c but the boys cracked on and did a great job..the equipment is great and the price was the best by far, after I did a lot of research..thank you to Smiley Air Conditioning..great company, great product, great price, great installation, great guarantee..thank you I would highly recommend this Company..

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

Smile Aircon quoted to supply 2 units…

Smile Aircon quoted to supply 2 units to my house. They visited my house and took details The quote followed which was competitive which I accepted. I also had 2 other quote but only by email which I found unacceptable given the cost. They gave me a delivery date for the units and an installation date, both of which were kept. The engineers were polite, friendly and treated my home with respect and not like a building site. The installation was carried out efficiently and competently. They tidied up and took all the rubbish away. I have no hesitation in recommending Smile Aircon to prospective customers

April 23, 2021
Unprompted review
Rated 5 out of 5 stars

This company not only gave us the…

This company not only gave us the cheapest quote for aircon installation, they did the job within a week of contact. Their 2 lads doing the work were so nice, plus they were quick and professional and tidied up beautifully. I thoroughly recommend the company.

April 17, 2021
Unprompted review
Rated 5 out of 5 stars

The whole thing was very easy from the…

The whole thing was very easy from the initial phone chat . A quick video call was all that was needed to do a site survey, and I was booked in the following Monday.

The guys took 3 and a bit hours to install bedroom unit. They did a neat job, quickly sorted out the electrics and tidied up as they went along. Their price was very competitive too.

You can't beat a friendly family business like theirs for service.

Thanks

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Smile to supply & install your air conditioning

I contacted Smile Aircon by looking at their reviews and also how long they have been in this trade. I was contacted right away to give more details and also arrange a site visit which was done by the owner Julian who gave me some great advice on units.

I had 4 Mitsubishi wall mounted units and 2 external condensers which was a good competitive price.

I was scheduled in for my install within days, which worked well with my timings.

The team which carried out my installation (Mark and Richard) were fantastic, very professional, great work quality, always cleaned up after the area they worked in and respectful while walking in and out of the house with shoe covers. Highly recommend Smile Aircon to supply & install 5*

March 10, 2021
Unprompted review
Rated 5 out of 5 stars

First class

System installed yesterday. Very professional approach with no mess. Polite and helpful. Everything went well from initial discussion to installion. Highly recommended.

September 4, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Very prompt and professional. The installation was done efficiently and with minimum fuss by extremely helpful and considerate staff. The price was very competitive. Many thanks.

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

Julian and Dexter called very promptly to do a survey. Julian was very friendly and knowledgeable. Mark and Reece fitted the Aircon in a morning. Again very friendly, efficient and knowledgeable. The price was very competitive. The system looks neat and tidy. Would highly recommend. Many thanks to all.

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

Superb company!

Superb company!

The installation was seamless, the engineers were extremely knowledgeable and the finished product is perfect.

Will certainly be using Smile again and would definitely recommend to anyone who needs air-conditioning installing.

July 15, 2020
Unprompted review
Rated 5 out of 5 stars

First class company,just had 2…

First class company,just had 2 mitchibusi units installed in bedrooms,very freindly and proffesional plus good price.the units are great as we're the guys who installed them,if your looking for aircon these are the guys to go to.

July 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Whole process was effortless from start to finish.
Really impressed with the service given
The installation of the air-con unit was really quick and the lads tidied up after themselves
Nice, tidy job
Will definitely use again if want another room doing
Would highly recommend

July 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great people, great work, great price

Just had 2 units installed in my house, the whole process was as pleasant and smooth as it gets. My house has tiles on the side of the house and I was worried it was going to look ugly, but the guys were extremely professional and took their time to make sure everything was perfect. From first contact to finished installation was under a week, what a wonderful experience. Price was cheapest from several quotes, and the quality is top notch

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great job installing home air con

The engineers turned up and did an amazing job. They found ways to meet all of our needs, put the outdoor unit out of sight on a back wall and made sure it was all tide when they were finished.

June 25, 2020
Unprompted review
Rated 5 out of 5 stars

Nick

Superb service in difficult (lockdown) circumstances.
The installers were excellent - arrived on time, took time to explain everything and left the place spotless and cool.

June 24, 2020
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with.

A pleasure to deal with, from quote, to survey and installation all within a week. Extremely competive with a really long warranty offered.
Engineers extremely polite and professional. Arrived on time, all work was completed in a timely fashion, workmanship of a high quality, left area of work very clean and tidy. Provided an in-depth explanation in the operation of the A/C unit.

June 18, 2020
Unprompted review

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