Excellent service from start to finish from this company. Can't praise them highly enough. Prompt initial response, calm and sound advice during site visit and during follow up, and a great installa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are SMILE. A family-owned business specialising in air conditioning solutions. Since our establishment, we have dedicated ourselves to providing a professional, friendly, and fair service. We firmly believe that comfort should come as standard, particularly in your living and working environments, and we know that having the right air conditioning system can significantly enhance your quality of life. With years of experience, we have honed our expertise in all aspects of air conditioning; including installation, maintenance and repairs. Our team of skilled engineers is equipped with the knowledge and tools to ensure we can provide a complete service. We take the necessary time to understand your bespoke needs, and then offer a personalised solution tailored to your requirements and budget. At SMILE, delivering a fair service is truly at the heart of our business. We provide our quotes to ensure you receive value for your investment, whilst ensuring we may remain a sustainable business. You can trust that your quote is competitive without compromising on quality. Our goal is always to exceed your expectations, providing you with a seamless journey from start to finish. When you choose SMILE as your air conditioning partner, you can rest assured you're in experienced and capable hands. We combine our technical expertise, extensive industry connections, and dedication to customer satisfaction to deliver outstanding results.
406 Spen Lane, BD19 4LS, Bradford, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional ,polite , helpful,on time , clean and tidy.
Very pleased withe there work . One of the best company seen after long .
All the best lads
Excellent experience. Instal team were accommodating and very neat and clean.
Quote was clear and job done on time.
Highly recommended.
Honest, on time and competitively priced also impeccably clean and tidy. Would definitely recommend
From the very first initial contact to the completion of the job, Smile Aircon were efficient, polite and VERY COST EFFECTIVE
Aime in the Office, Julian the Director and the two fitters on the day made everything so easy
If you are considering using this company, then all I can say is you should not have any problems
Paul. Newcastle Under Lynme
Excellent service delivered at a competitive price by nice people. Recommended.
Had two indoor Panasonic air-con units and one outdoor unit fitter by Smile AirCon.
Really pleased with the performance of the units and of Smile staff.
Also very pleased with the very competitive total cost.
Nice company to do business with.
Essex
Turned up on time in spite of long journey from Leeds. Not all the right equipment had turned up so they sorted that by getting the manufacturer to send the correct parts while they were here and finished all the work by mid-day.
Very happy with everything and definitely recommend them.
Thanks for a job very well done.
Excellent service from start to finish.
Competitive price for an excellent quality Mitsubishi AC unit.
Easy to deal with to arrange survey, advice and then installation.
I would not have any problem to recommend this company, their products and installation.
Excellent, have used Smile before and would not hesitate to use again.
Engineers were first rate, punctual, courteous, tidy and efficient..
Installers turned up on time in spite of long journey from Leeds to Cambridge. Wet mucky day but work carried out quickly and efficiently without leaving any mess. Would not hesitate to recommend
Appeared to be efficient but a waste of time,
Visited surveyed, booked work in , showed up for to progress work engineer didn’t even have a clue of what where and didn’t want to do the work and said whoever surveyed info wrong and needed electrician to do advance works however Advised would now review what needed to be done and works to be rebooked ! 2 nd day for install booked now advised would take full day where previous 1/2 day on morning arrived 2 no engineers ( 1 no same as previous) again came in they played around with their toolbox for 10 minutes and on the phone and then said they couldn’t do the work and left my husband wasted 2 no days. I have since found out that they went to another job near Uxbridge that morning to quote this ! Unbelievable - don’t waste your time
Nowadays very rarely I get impressed about people work, lots of unprofessional people around, but you guys are simply the best at your job. Very clean and tidy when you fitted my Aircons, very charming and professional. I will recommend you to all my friends and family, ciao Gino xxxx
Great Dealings with all involved from start to finish,Highly recomend the team.
I am very pleased to recommend smile Aircon as they have provided an excellent job in arranging air conditioning units for both commercial and residential usage. They have proven to be very efficient, communicate well, and make the installation a very simple process. I strongly recommend them, Paul Myers, Finchley.
With the current very hot weather, it's Christmas season for most AC companies - they are charging a lot because demand is high.
I found Smile AC's charges reasonable, their install team (Mick and Mark) were very professional, courteous, installed two split units within half a day and cleaned up. The costs included the wiring and drilling through a tricky dormer tiled section. A few other companies were charging extra for the electrics , and one even wanted me to remove the tiles before their install....
The installed ACs are good quality units and Smile provide a 5 year parts and labour warranty.
Would have a left a 4.5 star review, the half star knocked off because the team didn't help return the moved furniture back to their original places.
However, very friendly company and no hesitation to recommend them.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.