Very helpful and quick response from the lovely lady when we called. Tom arrived exactly on time to service the boiler. He was thorough, polite and very knowledgeable about the heating system in gener... See more
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Review summary
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Reviews shaping this summary
First time using this company for servicing boilers. Initial contact with them was very friendly, and efficient. Service booked in within a few days. Engineer arrived on time, - very courteous , exp... See more
Smiths are not a large company but they don their best to provide the right solution to whatever heating problem you have. They are quite busy so communications can have a little delay but once focuse... See more
I've used Smiths Heating Services for over 20 years and they’ve always been fantastic. The team is professional, reliable, and their pricing is consistently fair. Communication is clear and timely, wh... See more
Company details
Written by the company
We are a small family business that strives to give a friendly professional service, we have many years experience installing and maintaining central heating and hot water systems and as Worcester Bosch and Vaillant Accredited Installers, we are able to offer up to 12 years guarantee on boilers and seven years on heat pumps. We are MCS registered for Heat pump installations, Gas Safe registered for natural gas and LPG and are Oftec registered for oil boilers. We are Heat Geek verified as well as being registered with APHC and CIPHE.
Contact info
7 Derehams Lane, HP10 9RH, High Wycombe, United Kingdom
- 01494 328382
- richard@smithsplumbing.co.uk
- www.smithsplumbing.co.uk
4.9
Excellent
2K reviews
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Very helpful and professional worker…
Very helpful and professional worker will definitely use again
August 27, 2025
Boiler service was thorough and…
Boiler service was thorough and efficient and they are always on time and polite.
August 29, 2025
Always so reliable
Always so reliable, professional and friendly. Great company. We wouldn’t want to use anyone else for our boiler services.
August 20, 2025
Great service
Great service - punctual, knowledgeable & happy to take the time to explain certain things about the boiler to me. Would definitely use again for boiler servicing! :)
August 18, 2025
The people at Smiths are very friendly…
The people at Smiths are very friendly and helpful.
They also seem to be knowledgeable about their trade. Will use them for all heating matters
July 31, 2025
From start to finish the process was…
From start to finish the process was brilliant through out.
We where kept well informed at all times buy Smiths Heating engineers with advice and suggestions with bathroom and cloakroom make over.
Also their make every effort to keep mess to a minimum.
July 30, 2025
Smiths have been so supportive and helpful with a very worrying situation with our heating. Very professional and knowledgeable
Smiths have been so supportive
August 12, 2025
Another great service from Smiths
A punctual, thorough and polite service visit.
This is the first service following Smith's replacement of my oil fired boiler a year ago, which also went very well.
I would not hesitate to recommend this firm.
July 29, 2025
Top professionals
Thorough survey of our pipework carried out by Richard Smith, solution to the problem discussed, reasonable estimate given and a date for the work to be carried out, all of this on the day I called the company.
The work was carried out according to plan and the disruption was kept to a minimum. A very professional firm. And the final bill was less than estimated.
August 5, 2025
Unprompted review
I have been using smiths for the past…usual care from smiths to come and service the boiler
I have been using smiths for the past few years and have always found them to be prompt they come when they say they will. They always work quickly and clear up after they have finished all in all I will be using them for any future jobs.
July 28, 2025
Great customer service and knowledge
These guys have got it nailed. They are helpful and quick to respond over the phone. Then in person are completely on top of what they do and keen to keep the customer informed and involved at every stage. So glad we found them.
July 29, 2025
ON TIME AND EFFICIENT
July 28, 2025
Efficient and friendly
Smiths Heating installed our original gas boiler and have serviced it regularly ever since. On this occasion they disconnected and capped off a gas oven supply and carried out the relevant safety checks and it was all completed within 24hrs of our call. They are knowledgeable, efficient, friendly and on time.
We would have no hesitation in recommending them.
July 18, 2025
Problem
I was relieved that the problem with a fluless fire has been resolved. I was impressed that the re-installation has now been achieved satisfactorily.
Many thanks and appreciation to those involved,
July 9, 2025
Excellent service as usual
July 15, 2025
Friendly, Clean and Tidy
Always have a good word to say for these guys. Friendly, courteous, clean and tidy.
July 4, 2025
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